Absolutely cannot fault the staff and product at this business! From the start it was outstanding. The owner, the woman we dealt with on the phone and the installer, were all so helpful and very kind.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were extremely grateful that you arranged the transaction so quickly, even though your staff were working from home.The installation was even more efficiently handled----During lockdown. . This... Ver mais
A empresa respondeu
After a bad day suffered after a Sunday stairlift breakdown, the review for which must still stand, we got a Monday morning priority engineer visit who quickly resolved the problem. We also received a... Ver mais
A empresa respondeu
Had been researching what could assist my 30+ kg Gurl dog up the 63 steps I was carrying her up since we returned to our home in Plimmerton. After options that I just couldn't justify for th... Ver mais
Detalhes da empresa
Escrito pela empresa
Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service. Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!
Informações de contato
7/24 Bishop Dunn Place, 2013, Auckland, Nova Zelândia
- 0800 782 475
- service@acornstairlifts.co.nz
- acornstairlifts.co.nz
4,9
Excelente
228 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent all round.
Excellent all round.
Initial contact clear and helpful. Site appraisal efficient, with good advice.
Installation within a week, very friendly and professional.
More than satisfied with the investment.
Thanks to all.
24 de janeiro de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts New Zealand
Dear Jim
Many thanks for taking the time to provide your feedback, it is greatly appreciated. We are delighted that you are happy with our service and product, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Made an old man very happy - thank you.
We have been very pleased with the swift service from start to finish. The assessment and quote was conducted quickly and on acceptance of the quote, the stairlift was installed within a very acceptable timeframe. My father wasn't happy with the design of the stairlift after it was installed and Acorn, to their absolute credit, worked with us to make the required changes and make an old man very happy.
16 de dezembro de 2021
Avaliação não solicitada
Resposta da Acorn Stairlifts New Zealand
Dear Maree,
Many thanks for taking the time to provide your feedback, it is greatly appreciated. We are delighted that you are happy with our service and it is great to hear that with some adjustments your father is happy with his Acorn Stairlift.
kind regards
The Acorn Team
Quick and efficient installation of stair lift
I was impressed by Acorn’s quick response to my inquiry. With the restriction placed by Covid, the assessment was done remotely from Auckland. The engineer was very helpful when he rang with his recommendations and answered all my questions. The girl who responded initially was once again helpful and knowledgeable. Most impressed that the time between first inquiry to installation was only about two weeks. The installer travelled from Palmerston North to Nelson for the installation. He was efficient, friendly and I am very happy with my lift.
13 de dezembro de 2021
Avaliação não solicitada
Resposta da Acorn Stairlifts New Zealand
Dear Bryce,
Thank you for taking the time to provide such a wonderful review, we really appreciate it. We are delighted that you are happy with our service, we pride ourselves on rising to the challenges during the lockdown periods. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
A perfect solution
The stair-lift works perfectly, quiet, with no sudden starts or stops. It is comfortable and useful for transporting more than people - like a box of groceries.
The staff were accomodating and the installer couldn't have been more kind and polite. Overall it was an excellent service and I would highly recommend Acorn to anymone.
10 de dezembro de 2021
Avaliação não solicitada
Resposta da Acorn Stairlifts New Zealand
Dear Pam,
Thank you for such a wonderful review, it is so good to hear that you are happy with our product and service and that you would recommend Acorn. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Great process and follow through
The whole process from initial enquiry to installation was seemless. Acorn remained in constant contact despite some technical issues with their website. Well done
10 de dezembro de 2021
Avaliação não solicitada
Resposta da Acorn Stairlifts New Zealand
Dear Bruce,
Many thanks for taking the time to provide your review, all feedback is greatly appreciated. We are delighted that you are happy with our service and we are very grateful for your patience during our technical issues. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Acorn was a pleasant company to work…
Acorn was a pleasant company to work with, informative, accurate,honest about the stairlift costs. We are pleased with the quality of the product and easy directions for use. It has helped both of us immeasurably. Many thanks
Ron and Margaret Hutson
27 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Ron,
Thank you very much for such a great review, it is really lovely to know that you are happy with the service from Acorn Stairlifts and that you are reaping the benefits of your Acorn Stairlift.
kind regards
The Acorn Team
I’m very appreciative for the service…
I’m very appreciative for the service given installing my Chair lift. It was all done so quickly. It has given me a lot of pain relief
Very very grateful for Emma in the office who was very kind and helpful
Kind regards
Kay Beatson
25 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Kay,
Many thanks for such a wonderful review, we really appreciate it. It is wonderful to hear that you are happy with our service and in particular that of Emma, we will certainly pass on your super comments.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
New Installation
The sales and administration team were very easy to deal with and the installation went well and there have been no issues.
22 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Ross
Thank you very much for your review, it is great to hear that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Our stair chair has been an absolute…
Our stair chair has been an absolute hit with those of our friends who find it difficult getting up our stairs.
We had a ribbon cutting ceremony and the first official ride a couple of weeks ago.
Eric was wonderful and fitted the chair with the ease of one who has done it many times before…he was a pleasure to have in our house.
20 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Marie,
Thank you for taking the time to provide your wonderful review. We wish we had witnessed the ribbon cutting of the Acorn Stairlift!
We will certainly pass on your kind comments to Eric, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Excellent from the start of the process…
Excellent from the start of the process until the actual installation.
Great product and experienced team!
Nice job....
20 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Thank you very much for such a super review, it is really great to hear that you are happy with our service and product, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
VERY Quick And efficient response on…
VERY Quick And efficient response on installation. v. pleased with its function. and so is my husband on his return from hospital.
20 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Sue
Thank you very much for your review, it is greatly appreciated. We are delighted that you are happy with our product and service and that your Acorn Stairlift is keeping you safe on the stairs.
kind regards
The Acorn Team
149 Upton St Wanaka
Every one I delt with seemed like good normal human beeings.
I was at ease staff and did not feel pushed in any way.
Trust I will still feel favourably, during, and after the guarente period,
7 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Peter
Thank you so much for such a wonderful review, we really appreciate it. It is so good to hear that you were completely satisfied with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Can’t fault our experience with Acorn…
Can’t fault our experience with Acorn stairlifts. From first enquiry to installation everything went smoothly and quickly.
6 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Lyn,
Many thanks for your review, we are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Our experience could not be faulted
Our experience could not be faulted. Pricing and ordering was quick and efficient. Installation went easily and the chair lift works well.
6 de julho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Brian
Many thanks for providing your feedback, we really appreciate it. It is great to hear that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
We were pleasantly surprised the way…
We were pleasantly surprised the way the whole deal was handled,it very seldom happens that everything is on time and done with such efficiently. Thank you very much we certainly enjoy the stairlift Regards Gretl Bass
29 de junho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Gretl,
Many thanks for such a super review, it is greatly appreciated. It is wonderful to hear that the process went well and that you are now enjoying your Acorn Stairlift.
kind regards
The Acorn Team
We found this company excellent to deal…
We found this company excellent to deal with.
The communication was prompt and they did their very best to get our stairlift installed in a timely manner.
The stairlift itself works very well and the installation process was hassle free.
We would have no hesitation in recommending this company to anyone who requires a stairlift.
29 de junho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Jody,
Thank you very much for such a super review, we really appreciate it. It is graet to hear that you are happy with our product and service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Excellent workmanship and design.
29 de junho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Dennis
Many thanks for your feedback, we are thrilled that you are happy with your Acorn Stairlift, please enjoy.
kind regards
The Acorn Team
Every thing went very smoothly and…
Every thing went very smoothly and installation very speedy. The lift now in many times per day usage. Thanks
29 de junho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear David
Thank you very much for taking the time to provide your review, we really appreciate it. It is great to hear that you are happy with your Acorn Stairlift.
kind regards
The Acorn Team
Perfect service
Perfect service. They were able to create a positive experience for my parents who did not want a stair lift, feeling they were viewed as disabled to feeling enabled!
29 de junho de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Catherine,
Thank you very much for such a super review, we are delighted that your parents are happy with our product and service, we hoe they enjoy their Acorn Stairlift.
kind regards
The Acorn Team
Thank you for your excellent service…
Thank you for your excellent service and prompt replies to all queries. We are very happy with the installed stairlift.
11 de maio de 2021
Resposta da Acorn Stairlifts New Zealand
Dear Irene
Many thanks for your feedback, we are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.