Ordered an Oura Ring, received it, then decided to return it within the approved return period. The return was accepted, and I sent it back using the courier THEY instructed me to use. Tracki... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Ordered an Oura Ring, received it, then decided to return it within the approved return period. The return was accepted, and I sent it back using the courier THEY instructed me to use. Tracki... Ver mais
A empresa respondeu
Avoid avoid avoid, i have been waiting 18 days now without a delivery, DPD have obviously delivered to a wrong address as per photo tracking but here we are still with no solution. Do not trust these... Ver mais
A empresa respondeu
Excellent service from Activate on Demand. Encountering a problem whilst authorising payment on my banking app I later noticed that I had erroneously placed my order twice. I emailed AoD to ask if t... Ver mais
Purchased Ring Doorbell. After installing found the item to be faulty, contacted AOD via email was concerned that I could not find a phone number, however I had very prompt responses to my email... Ver mais
We work with some of the largest brands helping to promote their products. Every day we’re adding value, strengthening loyalty, delivering insight and driving revenue for some of the world’s best recognised brands – and all the time we are delighting customers with great shopping experiences.
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Faulty machine purchased. No useful response from multiple contacts over a few weeks. Finally had to raise a debit card dispute with my bank and returned the item to their UK office as they did not supply a return address. Shockingly bad service. AVOID!!

Resposta da Activate onDemand
Don't buy anything from this company. They are thieves. They sell you cheap products and then they don't accept any returns because their policy state so. UK wide there is law for returns within 14 days and this company by passes that. Really need to file a case against this company for their appaling policies and forcing customer to use their inferior quality products.

Resposta da Activate onDemand
Appalling company . After an initial response with the promise of a returns label I can get no response at all despite several (polite) emails and no answer from their unlisted telephone.
Do not use .

Resposta da Activate onDemand
Bought Veho Kuzo Smart watch through Vodafone app, and its RRP was £499. I paid £99.95 and this was not worth it. Feels cheap and not worth £50 let alone the price I paid. How this company have can sell it for £500 shows what business they are running. I decided to return under their 14 day change your mind policy. Sent email and waited. This was back in December. I received information for courier to collect mid January, I packed it up and returned it that day. One month later no communication at all. After 10/11 emails, still no response. I raised dispute through the bank, as they can claim back the costs. 2 months later I have refund and I am happy knowing that I do not have to deal with this absolute joke of a company. Expensive, hopeless with zero customer focus. I’m glad it’s over. Please avoid them at all costs, stay well clear!

Resposta da Activate onDemand
Awful, I ordered over a month ago and my order is still not 'processed'. They now stopped replying to my emails so will have to report freud and chargeback through a credit card. Absolute JOKE. AVOID at all cost.
It literally took them a year to respond to this review - tells you everything really.

Resposta da Activate onDemand
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