Zohodesk Avaliações 23

Warning, this is a rip off company and shouldn't be trading. I bought a VEHO smart watch from the Vodafone app (which I thought was credible). The watch came but wasn't working - the home button was unresponsive. I have sent numerous emails regarding a refund but no reply other than the auto reply stating they would get back to me within 24-48 hours. I then found another email address which I used to further my enquiry. Mr Simonsen replied asking why I wanted a refund, which advised him and I am still waiting. Seems like Vodafone, Veho and Activate Ondemand are all in it together and ripping people off. What a disgrace.

Just an awful experience. I found this firm to be unprofessional, uncommunicative and showed a total disregard for my consumer rights for wanting to return an item that was faulty. They sent me a form, and then despite several emails, they never responded and there was no other way of contacting them. In their initial email they required me to sign a form which basically gave up my consumer rights as it leaves them to determine if you are eligible for a refund. I have never had this experience or requirement ever with any online shopping firm. Several emails were never followed up despite their promises of 24-48hrs. I will never deal with this company again and i suggest that anyone who does, they should be extremely careful. I had to write off the £99 cost of the item as I never heard back from them.