Acumen Mortgages Avaliações 

1.277
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Martin has been with us through the process from the beginning to end. We have worked with him since 2017, and he has made the land of mortgages and buy-to-let mortgages hassle free.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the beginning of the application process, our mortgage advisor, Sam, was very informative and answered all our questions. Thank you, Sam, for your help.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. também em
  3. Agência de seguro de vida
  4. Agência de seguros domiciliares
  5. Consultor Financeiro
  6. Corretor de seguros
  7. Seguradora de Locatários

Escrito pela empresa

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.277)

126 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staffs assured us through till our…

The staffs assured us through till our mortgage was approved. I will recommend

26 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you for your review. We're really pleased to hear that our team were able to support and reassure you throughout the mortgage process.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with…

I had an excellent experience with Acumen Mortgages. The whole process was handled professionally, efficiently, and with great attention to detail.

A special thank you to Natalie, who was outstanding from start to finish. She was always quick to respond, and took the time to explain everything clearly, which made the entire mortgage process smooth and stress-free. Her guidance and support gave me real confidence at every stage.

I truly appreciate the dedication and excellent customer service provided. I would highly recommend Acumen Mortgages to anyone looking for reliable and knowledgeable mortgage advice.

16 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you so much for your detailed review.

We’re absolutely delighted to hear that you had such a positive experience with Acumen Mortgages and that the process felt professional, efficient and smooth from start to finish. We will be sure to share your feedback with Natalie, she will really appreciate it!

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Communicated every step with us which…

Communicated every step with us which made us feel confident entrusting them with the whole process.

20 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you for your kind review!

We’re so pleased to hear that our communication helped you feel confident throughout the entire process.

Thank you for using Acumen, we would be delighted to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 4 de um total de 5 estrelas

A thorough team with good work ethic…

A thorough team with good work ethic and collaborative skills.

19 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Makes the process easy

13 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you for your kind review!

We’re so glad to hear that we were able to make the process easy for you. Our goal is always to simplify things and provide a smooth, stress free experience from start to finish.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Recommended

Supportive and accurate information given. Clear guidance on now and next of what was needed. Very professional.

17 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you for the great feedback!

We’re so pleased to hear that you found the information accurate and the guidance clear at every stage. Making sure our clients understand both what’s needed now and what comes next is a key part of how we work.

We appreciate your trust and look forward to supporting you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Mortgage

Very supportive throughout the process.

16 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for your review!

We’re so glad to hear that you felt supported throughout the entire process and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great customer service ,answered …

Great customer service ,answered questions with detail regular updates

13 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Awesome service

Acumen mortgage brokers are superb especially when you are supported by Mick.

He is very helpful

30 de janeiro de 2026
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Resposta da Acumen Mortgages

Thank you for the great feedback. We’re delighted to hear you had such a positive experience with Acumen and that Mick was especially helpful throughout the process. He’ll really appreciate your kind words.

Thanks again for taking the time to leave a review, we’re glad we could help and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great service

Natalie was approachable ,supportive throughout the process.

29 de janeiro de 2026
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Resposta da Acumen Mortgages

Thank you for your feedback. We’re delighted to hear that Natalie was approachable and supportive throughout the process. Providing clear guidance and a positive experience is very important to us and we’ll be sure to pass your comments on to her.

We really appreciate you taking the time to leave a review and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Easiest the process could have been

Easiest the process could have been, minimal input required from me just some forms that required my signature. 10/10 service.
Stephen Woodcock and Stephanie Shore I dealt with and they were excellent

2 de fevereiro de 2026
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Resposta da Acumen Mortgages

Thank you so much for your review!

We’re really pleased to hear that the process was smooth and required minimal input from you. Stephen and Stephanie will be delighted to know their efforts made such a positive impression.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Brilliant team very helpful would…

Brilliant team very helpful would definitely recommend!!

23 de janeiro de 2026
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Resposta da Acumen Mortgages

Thank you for the great feedback!

We’re so pleased to hear you found the team helpful. Your recommendation means a lot to us and we look forward to working with you again,

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Consistent support

Lesley has been a consistent support over the years to me! She is always quick to respond and offers sound advice to help you make an informed decision. Would highly recommend 👌

22 de janeiro de 2026
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Resposta da Acumen Mortgages

Thank you for taking the time to share your experience. We’re delighted to hear such positive feedback about Lesley, she consistently goes above and beyond!

We appreciate you continuing to use Acumen over the years and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 1 de um total de 5 estrelas

Absolutely awful from start to finish

Absolutely awful from start to finish. Paul hadn’t a clue what he was doing and very nearly signed me up to a 5yr deal despite me asking for 2yrs. I started the process in Early Oct in order to have a remortgage in place before my deal ended in Jan. They failed to do this and I have to make a payment on the variable rate to the tune of an EXTRA £1000 on top of my usual payment. I was also told ‘don’t worry about the payment’ obviously I have to worry of if I am paying it! A real shame as the last time I used them they were good. Avoid Paul and Louis in Manchester

14 de janeiro de 2026
Avaliação não solicitada
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Resposta da Acumen Mortgages

We are very sorry to hear that your experience with Acumen was not as we would have hoped.

Should you wish to discuss this further please contact us on 0161 688 1111.

Avaliado com 5 de um total de 5 estrelas

Best experience

Best experience
Thank you for everything ❤️

8 de janeiro de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it. It was a pleasure working with you and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Cameron was excellent!

Cameron was perfect put our mind at ease. Helped us into our new home. Thank you

30 de outubro de 2025
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Resposta da Acumen Mortgages

Thank you for your review! We’re so pleased to hear that Cameron was able to put your mind at ease,

We wish you all the best in your new home and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 4 de um total de 5 estrelas

Helpful

Good advice, very helpful, go out of their way to make things easier and hassle free

22 de dezembro de 2025
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Resposta da Acumen Mortgages

Thank you for your feedback! It was a pleasure working with you and
we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

I had a fantastic time working with…

I had a fantastic time working with Natalie. She was readily available whenever I needed her and was always eager to make any necessary adjustments to secure the best deal possible for me. Her expertise and assistance in exploring various options were invaluable. The entire process was smooth, with no challenges that couldn't be overcome, and there was nothing that required improvement. I couldn't be happier with the experience—thank you!

4 de janeiro de 2026
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you so much for your review. We’re delighted to hear that you had such a positive experience working with Natalie and that her availability, expertise, and willingness to explore every option helped secure the best possible outcome for you. It’s great to know the process was smooth from start to finish.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Professional advisor

Professional advisor, top quality company

19 de dezembro de 2025
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Resposta da Acumen Mortgages

Thank you for your kind feedback. We’re pleased to hear that you found our advice professional and our service top quality. We really appreciate you taking the time to leave a review and hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Would highly recommend Natalie

Great experience, Natalie was available when I needed always willing make changes as many as were required to ensure I got the best deal. Very knowledgeable and helpful in calculating all options. Great experience all round nothing I needed was too difficult, nothing to improve either. Very pleased, thank you.

19 de dezembro de 2025
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Resposta da Acumen Mortgages

Thank you very much for your review. We’re delighted to hear that Natalie was able to support you so thoroughly, making herself available when needed and exploring all options to ensure you secured the best deal. She’ll be really pleased to know her knowledge and flexibility made such a difference. We truly appreciate your feedback and are glad you had a great experience from start to finish.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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