Delivered on the wrong day and our contact was not notified. Hence no one in attendance and goods taken. Otherwise, excellent service re the order process, quick and easy! Skye in sales department hel... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
My daughter luvs these biscuits and as they’re mostly only available in Adelaide I was delighted to find that u actually sell them and send interstate so I surprised her with the order, she was over t... Ver mais
A empresa respondeu
ADS has good quality products and they deliver fast. I don't need to leave my desk to get all our stationery.
A empresa respondeu
Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Adelaide Direct Stationers
Escrito pela empresa
We're Local, We Deliver
Informações de contato
2A Cardiff Court , 5094, Cavan, Austrália
- (08) 8164 5700
- admin@adelaidedirectstationers.com.au
- adelaidedirectstationers.com.au
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always helpful
Staff always helpful and if there is a problem, it is rectified speedily. They are happy to source items if not on website. We have continued to use ADS for more than 10 years. Very happy, thank you :)
2 de setembro de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your kind review :)
Next Day Delivery
Next Day Delivery, so great for when your low on stock - and the friendliness of the driver was next level!
22 de agosto de 2025
Resposta da Adelaide Direct Stationers
That’s so great to hear! We’re glad the quick delivery helped out and I’ll be sure to pass your kind words on about the driver—it’ll make their day 😊
our order was delivered promptly the…
our order was delivered promptly the following day . Michael , our delivery driver, is always so friendly and efficient, service with a smile. He is an asset to your company !
15 de agosto de 2025
Resposta da Adelaide Direct Stationers
Thank you so much for your lovely feedback! We’re delighted to hear your order arrived promptly and that Michael provided such friendly, efficient service. He truly is a valued member of our team, and we’ll be sure to pass on your kind words to him.
We appreciate you taking the time to share your experience and look forward to assisting you again soon!
Friendly staff and willingness to assit
12 de agosto de 2025
Resposta da Adelaide Direct Stationers
Thank you so much for your kind words! We’re glad to hear our team made you feel welcome and assisted you well. We truly appreciate your support and look forward to helping you again!
a bit expensive
The price for bic pens 50 box more than double Officeworks!
Apart from that great service
5 de agosto de 2025
Resposta da Adelaide Direct Stationers
Thank you for your feedback and kind words about our service! We’ve updated our pricing to better match competitors like Officeworks, so you can now enjoy great value along with our reliable service. We appreciate your support and are always here if you need anything else!
Great service and easy to order
Always easy to order and the service is impeccable. I love that I can request products that are not on the website.
25 de julho de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your 5 star review!
Great website and always quick delivery
22 de julho de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your 5 star review!
Easy to order online
Easy to order online. Quick delivery time. Product as described.
18 de julho de 2025
Resposta da Adelaide Direct Stationers
Thank you so much for the great feedback! We're glad to hear you found the ordering process easy and that your delivery arrived quickly. It's always our goal to provide a smooth experience and quality products—thanks again for your support!
Your prices have close to doubled.
Your prices have close to doubled.
I am looking for a new supplier.
14 de julho de 2025
Resposta da Adelaide Direct Stationers
Thankyou for sharing this. A team member will be in touch with you.
Resposta da Adelaide Direct Stationers
Thankyou for your 5 star review :)
Received complete order
Received complete order. Delivery driver is super friendly.
2 de julho de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your kind review :)
Resposta da Adelaide Direct Stationers
Thankyou for your kind review!
Resposta da Adelaide Direct Stationers
Thankyou for your five star review!
My customer service rep was amazing
My customer service rep was amazing! The third party delivery company was late in delivering my items and a few of them were now critical. Sam not only followed up the delivery company but made sure that she had a back up plan to ensure the critical items were recieved that day. Absolutely turned what could've been a real disappointing experience where I was contemplating not using them again to restore faith in the GOOD OLD FASHIONED CUSTOMER SERVICE
16 de junho de 2025
Resposta da Adelaide Direct Stationers
Thankyou for the five star review!
Resposta da Adelaide Direct Stationers
Thank you Tina for your kind words! We're glad to hear you found our service fast, efficient, and reliable. We appreciate your support and look forward to working with you again!
It was an easy process to order my…
It was an easy process to order my stock and I was kept informed of the delivery times
16 de maio de 2025
Resposta da Adelaide Direct Stationers
Thank you very much for your kind review!
Best regards,
Adelaide Direct Stationers
I gave you three stars because your…
I gave you three stars because your warehouse staff forgot to include one of my items which was included in the delivery docket.
15 de maio de 2025
We have been loyal customers if ADS for…
We have been loyal customers if ADS for many years
I needed to return product and swap for another product.
I was advised there was a restocking fee which I felt was not appropriate. I returned the product and sourced the product elsewhere
Sometimes I think you need to check customer loyalty before applying fees
Not likely to continue to buy or recommend ADS
8 de maio de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your feedback.We introduced a nominal fee due to rising admin/freight costs.We offer to pick up all goods incorrectly ordered or faulty goods within our drivers range to save clients the inconvenience of them having to courier or use their own staff.Their is a cost and associated admin costs putting that stock back on the shelf raising credits etc.In some cases we have to return goods back to a supplier interstate where we incur their restocking fees and also interstate freight costs which can often cost way more than the $12.00 charge which is why we have been forced to introduce a charge if goods are returned to client error.We do not charge if goods are faulty
Order was received very promptly
7 de maio de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your kind review
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