Delivered on the wrong day and our contact was not notified. Hence no one in attendance and goods taken. Otherwise, excellent service re the order process, quick and easy! Skye in sales department hel... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
My daughter luvs these biscuits and as they’re mostly only available in Adelaide I was delighted to find that u actually sell them and send interstate so I surprised her with the order, she was over t... Ver mais
A empresa respondeu
ADS has good quality products and they deliver fast. I don't need to leave my desk to get all our stationery.
A empresa respondeu
Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Adelaide Direct Stationers
Escrito pela empresa
We're Local, We Deliver
Informações de contato
2A Cardiff Court , 5094, Cavan, Austrália
- (08) 8164 5700
- admin@adelaidedirectstationers.com.au
- adelaidedirectstationers.com.au
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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1st order placed and wrong product…
1st order placed and wrong product supplied, no invoice or cart note with order. Wrong product collected however the right item has still not been supplied.
2 x units ordered of binding covers but only 1 supplied, no record that the other was on back order
14 de março de 2025
Resposta da Adelaide Direct Stationers
Apologies for this miscommunication. we have addressed with the internal team regarding the notification of your BO.
Please be assured this is being addressed for you next order. :)
Kind regards
ADS
Resposta da Adelaide Direct Stationers
Thankyou for your positive review!
Very efficient service
Very efficient service, some confusion around pricing on check out
26 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your Positive Review :)
Excellent service
24 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your Positive Review :)
was great and fast!
16 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
thankyou for the kind review :)
Generally a good service.
I have been using ADS for many years now and love their service, generally. I recently, by accident, ordered the incorrect ink for my printer. I was a little shocked that I had to pay $12 restocking fee. Also, the returns online didn't work as the product I ordered was marked for b/o. Emma in customer care was great; she got it sorted, and the cartridges have been collected. There was a fair bit of confusion to start but we got there and hopefully I will receive a credit.
I prefer to use ADS than one of the other stores, but I do struggle to find a few things that I need to order. They do try to source if they can, and pricing is usually pretty good. The website has got better over the years but is still pretty limited on information and details on the products and a few more photos would be good. I do like the free delivery and free lollies. So, I guess that's why I had to pay to return something.
17 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your review.The admin charge we levy is for goods incorrectly ordered and is to cover some of our admin overheads.For example the admin fee goes towards collecting of goods on a clients behalf if in our delivery realm-restock our shelves and associated paperwork in issuing a credit In some cases we have to return goods to the supplier if we do not stock them and we also incur restocking fees and freight fees back.The fee is not levied if goods are faulty of our error In this case we had the goods shipped directly from Epson for you to expedite your order so we will cover the costs to freight them back and pay their restocking fees which is more than the admin charge but we wear it as a company.In regards to the return it was delayed as the incorrect invoice number was quoted-but we fixed that happily.But thankyou for the positive feedback about Emma and the lollies.A lot of work is being invested behind the scenes to further enhance features on the website.Thankyou for being a loyal client :)
Reliable!
Our deliveries from ADS are always on time and correct. Our staff love the little lollies that get thrown in it makes everyone's week!
14 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
thankyou for the kind review :)
Resposta da Adelaide Direct Stationers
Thankyou for your kind review
Great product, great service
I generally order online and the process is quick and easy which saves time. Delivery is always prompt and on the odd occasion when I've called with a query, the staff have been very helpful.
13 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Thankyou for your kind review
Quick Seemless and a sweet treat to top it off!
Very happy. The delivery was incredibly quick and hassle-free.
To top it all off, they included a bonus bag of sweets as a gift! This thoughtful gesture really makes my day and showed their commitment to customer satisfaction.
10 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Thank you for your kind review!
Kind regards,
Adelaide Direct Stationers
Orders are always despatched &…
Orders are always despatched & delivered in a timely manner
8 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Many thanks for your kind review
Enquiring, ordering, and delivery was all so easy
Great price. Great customer service over the phone when making enquiries about bubble wrap. Great - No delivery fee - in Adelaide. Very quick delivery. Very happy with the product.
3 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Many thanks for your kind review
Great Service
Fast, hassle free service.
Delivery driver is always friendly :)
10 de fevereiro de 2025
Resposta da Adelaide Direct Stationers
Thank you for your kind review!
Kind regards,
Adelaide Direct Stationers
Resposta da Adelaide Direct Stationers
Many thanks for your kind review
Resposta da Adelaide Direct Stationers
Thank you for your review. ADS prides ourselves on our easy/seamless ordering from placing your order online to delivery to your doorstep!
Kind regards
The ADS Team
Excellent service and timely delivery.
14 de janeiro de 2025
Resposta da Adelaide Direct Stationers
Many thanks for your kind review
Ease of ordering and fast and efficient…
Ease of ordering and fast and efficient delivery time.
14 de janeiro de 2025
Resposta da Adelaide Direct Stationers
Thank you for your kind review!
Kind regards,
Adelaide Direct Stationers
Very positive experience
Very positive experience. Justin has been amazing and very responsive to our needs and short notices.
9 de janeiro de 2025
Resposta da Adelaide Direct Stationers
Many thanks for your kind review
ALWAYS ON TIME WITH DELIVERY
ALWAYS ON TIME WITH DELIVERY - ANY ISSUES THEY ARE EAGER TO PLEASE AND MOST OF ALL SERVICE IS PERFECT - ONLINE ORDERING IS EASY.
16 de dezembro de 2024
Resposta da Adelaide Direct Stationers
Many thanks for your kind review.We pride ourselves on service and being local
Resposta da Adelaide Direct Stationers
Many thanks for your kind review
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