Adolescent Dogs LtdAvaliações 

193
O TrustScore é 5 de um total de 5

4,8

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Avaliado com 5 de um total de 5 estrelas

Myself and my friend and fellow trainer attended the medical alert dog instructors course with Mike today. The course was so well delivered, super engaging with a lovely little mix of practica... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bekki is a fantastic trainer, with so much knowledge and experience. She is also a really lovely person and very approachable. I was anxious about sending Walter away for 3 weeks, as he'd never been... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jenny was brilliant. Bella came back from the training able to complete basic commands and an improved puppy.

Avaliado com 5 de um total de 5 estrelas

I can’t speak more highly of Adolescent Dogs. So happy in fact, that I’m writing a review! Our 1 year old Patterdale was extremely challenging, and causing a lot of stress, particularly as I recovered... Ver mais

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Adolescent Dogs offers home boarding residential dog training to clients across the UK. Our team of skilled, professional trainers provide the highest quality training and aftercare.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(193)

28 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Lucky competition win for desperate dog owners

We were lucky enough to win a 2 week residential stay for our 19 month old Cockapoo Barney in their Xmas competition. The communication from the point they notified us of our win was second to none and we knew immediately that Barney would be in great hands. However this didn't stop us becoming anxious about sending Barney away for 2 weeks. However our trainer was amazing and very quickly put our minds at rest with photos from day 1. This continued throughout his stay along with regular updates and videos showing the amazing progress he was making. It was obvious that Barney was very happy and settled living with his trainer. During the handover session our trainer talked through and demonstrated all the commands she had taught and were given time to practice these with her help and guidance. A 2nd handover session was delivered 2 weeks later to help consolidate everything we had learnt. Our trainer made it very clear that we could contact her by phone or e.mail for any extra help and support - an invaluable tool which we have already used. Barney is still a cheeky chappy but much calmer since his residential stay. There is still "work to be done" but we now have the support and guidance we previously needed and were sadly missing. As a result we are far more confident 1st time dog owners. Thank you so much Adolescent Dogs for all your help.

1 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional, personal and thorough

We sent our 3 month old puppy Stella to Natalie for 4 weeks while we were away over Christmas. As expected, when she left us she was walking all over the place on her lead, was not properly toilet trained, was a real hazard when let off her lead, was cheeky and adorable but not behaving in a way that was sustainable in a busy household with children.
Throughout her training Natalie was so supportive, responsive and caring. I was getting regular updates and photos, and towards the end of her stay Natalie gave me a very candid progress report and suggested that she keep her for a few extra days, to be sure that Stella would come home trained to her full potential.
On the day of the handover my husband and I were blown away. Stella was a different puppy. Still as sweet and playful as ever but now she was reliable, predictable and obedient, and this made every moment with her more enjoyable. Natalie was so patient with us and took her time to explain everything we needed to know. After we came back home I was constantly texting Natalie to ask her for follow-up advice, and she was always responsive and gave me invaluable advice and solutions.
Everyone at Adolescent dogs is so professional - from the communication before training starts, to the training manual for follow-up, the personal attention they pay to your puppy's needs, I was very impressed. They are also very clear however that a lot of the long term results come from the owner's follow-up to training. I found this to be very true.
There was a period when I struggled a bit not to let the bad habits come back, but I had a lot of guidance throughout and today I can say that I have a well behaved sweet puppy who is a delight. She usually is good at listening, remembers her commands, is (almost) perfectly toilet trained - and she is only 6 months!
I would highly recommend Adolescent Dogs and I am still in contact with them today for some follow-up training when I go away.

11 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent stay!

We sent our 2 Boston Terriers to one of the Advanced Junior Trainers for two weeks whilst we were abroad for a family wedding. We were initially a bit apprehensive as we had only left them with family before. All I can say is what a positive experience it has been for us all, we received regular updates, photos and videos of them both and they looked so happy, settled and loved lots of cuddles in their trainers home. They have returned to us having had lots of positive training and both are now much more confident in new situations, especially around people and dogs they don’t know. It has been fantastic to have regular contact with our trainer who has been able to help me with any training queries since the return of the dogs, it has been invaluable. I will definitely be using Adolescence Dogs Ltd again ( and hopefully the same trainer as our girls loved her!) and would highly recommend this service to others!

3 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Marvellous trainer!

I have to say, not just sending Kyo, my 3 month old Labrador, to Adolescent Dog Ltd, but in particular sending him to Bekki Tomkins a senior Juniour trainer...has been the most rewarding, incredible and mostly-miraculous escapade we could have ever done for him. Bekki not only travelled a fair distance to come and collect Kyo, but she was extremely understanding of my situation and where Kyo needed to be for his future trainer to become my assistance dog. Straight away Bekki made a great impression, she was friendly, smiling and straight away greeted Kyo which we loved. It really showed her passion for dogs and for working with adolescent Dogs and it soon became clear this was more than just a job for her. She was smartly dressed in the Adolescent Dogs uniform and had all the equipment she needed to travel back to Southampton with Kyo safely. I immediately felt more reassured that he was in good and well experienced hands. Once he got to Bekki’s house I was notified straight away that he was safe and how the car journey had been. A few hours later Bekki informed me of his progress settling in and I was so pleased by her expertise at handling Kyo’s anxieties I *hadn’t* mention I felt I could wait the 24 hours for a full update. True to her word, Bekki contacted me 24 hours later and she was happy to adjust the level of contact based on my disability and bond with Kyo. I don’t mean she was at the end of the phone, but it was ok for me to text throughout the day even though I didn’t always get immediate responses as stated in there handbook. I loved the fact Bekki was willing to adapt to my situation. She is the best of the best!
The next day, training began. Bekki had fantastic and innovative methods of training dogs whilst working alongside the Adolescent Dogs training methods too. Kyo had picked up and learned so much by week one I was thrilled! By week two Kyo had mastered most (if not all) of the commands we ticked we would like him to learn. He got to go to dog classes and meet other dogs so he became more and more sociable which is vital at a young dogs age. Kyo got to have so many wonderful experiences with Bekki, they went on long treks, to the beach, to garden centres...he got to explore all sorts of things to make him less anxious in busy places etc. I trusted Bekki’s judgement 100%. I knew, with her wealth of experience, she wouldn’t put him in a situation he couldn’t cope with and if he showed signs she would know exactly what to do.
I have been so highly impressed by Bekki. She has been worth every single penny we spent and I find it hard to decipher how she is still classed as a ‘junior’!
On Tuesdays Adolescent Dogs would take photos Bekki had taken and put them on their Facebook page. I got to see some beautiful Tuesday photos from Bekki and every Friday you will receive a report on how your dog is doing in their training. Bekki’s first write up about Kyo was very professionally done as were week two and three, including lots of brilliant details about the outcome of each week and the plans for the next.
The end goal for Kyo is that he will become my assistance dog as I am bed bound most of the time and I only want to out for Kyo the rest! So him and me had already formed really a strong bond and Bekki said it was fine to email etc as much as I liked but she could only reply sometimes (which I have touched upon above) I will say this- she was marvellous at replying. Every question and query I had, she got back to me on it the same day. Bekki didn’t once let us down via communication and she was outstanding in her knowledge of dogs and what we should be buying for his return. I don’t think I’ll ever meet another professional with such compassion and a love for the job she’s in.
Bekki has been a real life saver for me, if that had been someone that only replied once every few days I don’t think I would have managed with him being away as much!
All in all, Bekki is a star in the making-I couldn’t be any happier with her. Thank you so much Bekki for providing us, but most of all Kyo, with such a fantastic start in his life.

28 de dezembro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We were let down by this company

We were let down with training. The videos they post are false advertising. They posted up a video of our dog who had been in 4 weeks training despite the fact the owner agreed the company had let us down and he wasn't able to walk to loose lead regularly despite me doing everything correctly. Our dog also came back with a bacterial infection that the vet said should not have gone unnoticed as our dog was itching it and nibbling at it the day he came home. The vet has said this had been going on for at least 10 days to get to the point it was at when we got him back. I contacted the owners and then got back some very rude emails trying to say that they had done what they could and that they did me a favour taking him back for further training. They took him back as the other owner had admitted the company had let us down. She also write some very derogatory things about our dog and that he was really bad when he first arrived. He had already been having loads of one to one sessions with a trainer with me and wasn't that bad. I just sent him as I thought it would speed up his learning if loose lead walking. She said he was barky and he was not s barky dog and as the one to one trainer I have can vouch for. I was then told by the owner Mike he would investigate my complaints. He said he sent emails and didn't took ages to get back to me. Sadly I've been very patient as I have never left negative reviews before and didn't want to end it like this. However, sadly I now am having to go through trading standards about the neglect which is evidenced by a vet and the training not working and false advertising. I really do suggest you think twice about sending your dogs to them. I spent every last penny of savings to be scammed and let down . One to one training with you is the best way to train your dog. They even say themselves in the small print that it can be really hard to transfer what the dog does with their trainer to you. I've stick ridgidly to continuing his training and the loose lead definitely didn't work and it has been getting slowly better with private one to one training. Don't waste your money I this company. It's so expensive and really not worth it and awful customer services

22 de dezembro de 2018
Avaliação não solicitada
logotipo da Adolescent Dogs Ltd

Resposta da Adolescent Dogs Ltd

Disappointed to read this review. Rolo was booked with a Junior Trainer who unfortunately suffered a serious shoulder injury due to the extent of his pulling and unruly behaviour. We provided a free upgrade to an Advanced Senior Trainer to help ensure that no training time was lost, at expense to ourselves. Unfortunately the training did not seem to be translating once home, so we offered an additional 2 weeks of training with a Senior Trainer at no additional cost and at expense to ourselves. Our trainers have put hundreds of hours into Rolo's training and I cannot fault their work,and they absolutely deserve to be paid for their time and expertise. The owner has been unable to attend most of her provided aftercare lessons, which have been extended twice to ensure she could take advantage. Rolo's training was still not translating, but it transpires that the owner did not want to use any of our positive training methods to reinforce his training. We phased out food treats during his final 2 weeks, but the owner did not want to verbally reinforce his training either. We have since offered a free sign up to our 10 week online training course so that we can help the owner remotely and provide additional coaching and support.

In terms of the sore on Rolo's groin, his owner claimed this was either due to a long line rubbing OR an allergy. Our trainers monitor the dog's in their care daily and Rolo was not worrying at the area during his stay, so the trainer had no reason to check underneath him. It is very possible that Rolo started worrying at the area once home due to the normal stress of a change in environment, which could have caused an infection in under 24 hours. As a gesture of good will we have offered to pay Rolo's vet bill, even though it is of my personal belief and that of the company's that we are not responsible for his injury"

Here is an unedited video of the lead work achieved with Rolo over the 6 week period. He was able to walk reliably for many of our trainers in multiple locations. We do not claim a quick fix and make it very clear that owners will need to continue training their dogs. We also make it very clear that the videos are only a visual of the best the dog can do. I am sorry that his owner feels we have provided poor customer service when we have gone above and beyond to help Rolo and his owner, with Rolo's stay costing us a considerable amount more than what was paid for it. We are still more than happy to provide the free aftercare lessons to help translate the training and still happy to provide full access to the online course.

Video here: https://www.youtube.com/watch?v=MDpo-kS1tw0&feature=youtu.be

Avaliado com 5 de um total de 5 estrelas

Tibetan Terrier Stella

We were very happy with the work Libby put in to Stella and hugely appreciate all her efforts. Stella was a big challenge going into this training between her separation anxiety and her reactivity but we definitely see a big improvement on her general quality of life thanks to her time with Libby, and the training that she have passed on to us. We were really happy with how often we received news and pictures of Stella while she was in training and particularly how much Libby has been in touch since Stella has been back home, even offering to help us a few months from now when we will be moving house. It has been wonderful to work with Libby throughout this process, and we could tell how much Stella liked being with her when she went over to give her a big hello the next time she saw her after coming home.

7 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Real value for money

I can’t fault our trainer Verity who gave our 5 month old vizsla probably the best 3 weeks of his life! Under her care, he had so much fun and learnt so much. More importantly we learnt what he is capable of and how to get the best from him. After I injured my back and was unable to walk our dog for a while (he jumped and pulled on the lead really badly!) we thought that a stay at Adolescent Dogs would be a good idea to give my back a rest and help with instilling some good habits on the lead. The stay surpassed our expectations, however, and our pup came back with some fantastic manners and discipline. Verity’s thorough handovers helped us to understand how to continue her good work and her support and communication have been second to none. Our puppy is now growing into a lovely, well-mannered family dog who is a pleasure to walk and we really have Adolescent Dogs to thank for that.

6 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our dog was trainable all along!

Naomi has used kind training methods to make life more enjoyable for us and our dog. I cannot recommend her enough.

I rescued my Collie x GSD Juno from Romania in June 2018 and we got a bit more than we bargained for as she was not your classic timid street dog. She is confident, bulshy and highly intelligent. Her behaviour was very difficult to deal with as she would leap at traffic, passers by and bark aggressively and try to chase bikes and joggers. She was constantly on alert both out and in the house and never seemed to rest. As much as we appreciate her for what she is and understand that her background has shaped her behaviour, we had to do something and knew that a single behaviour consultation or weekly lessons wouldn't cut it with Juno.

Then we found Adolescent Dogs and our lovely trainer. I had some 1-2-1s with my other rescue Collie before and after Juno went for her stay and I was really happy with the results and meeting our trainer helped put my mind at rest as it then didn't feel like I was handing my dog over to a complete stranger for 3 weeks! I knew she would be well looked after.

During the stay it was lovely to get lots of updates and pictures as we were missing Juno so much. She looked very happy.

Juno returned 5 days ago and it is like having a different dog. We're trying to do everything we have been taught in our hand over session so her standard doesn't slip but it is actually easy to keep up with. She walks to heel past traffic and looks at me for a treat whenever she sees a jogger or cyclist. Running completely off lead is still a little while away but her progress is amazing. She is also a lot calmer around the house and will settle out in public.

Most importantly Juno really enjoys training so it is a good bonding activity for us too. Turns out she is not an untrainable dog!

1 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing review for Adolescent Dogs

Bruce’s behaviour was unpredictable at best. Out on walks he would happily walk past people without batting an eye and at other times would pull lunge and bark at them. Sometimes he would let people stroke him and other times he would run across a park to get to someone that was no threat to him. The most loving and affectionate dog to people that have known him since a pup, people knocking on the door and strangers coming to the house he had to be put in a separate room as he displayed a lot of fear aggression. With a baby on the way and worrying how Bruce would be we were desperate to put in some solid training to try and address his issues and make him more manageable. We found Adolescent Dogs on Facebook after seeing one of their videos. We contacted them and were initially apprehensive about sending him away for the 4 weeks they suggested but trusted their advice and are so glad we did. Verity was an absolute superstar. I think Bruce was quite a challenge and took a while for him to trust her but by the end of the 4 weeks he adored her. The regular WhatsApp updates and nearly daily photos and the weekly emails really put our mind at rest that he was fine and enjoying himself. Whilst Bruce understood commands before he would be stubborn as to when he listened to them. When he came home he was responding immediately. He was waking nicely on the lead and Verity gave us some great tips for handling him when people came over. She clearly has a fantastic knowledge of animal behaviour and training. The handover sessions and ongoing support since we’ve been home has been invaluable. 7 months after our daughter was born he has a great relationship with her. I cannot recommend Adolescent Dogs or Verity enough.

1 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We are very happy customers

We are very happy with Adolescent Dogs and we can not thank Katie enough. Katie did such a good job. Katie’s training improved our dog's behaviour and it is a pleasure to have him around.

We really appreciate Katie’s hard work. We believed in Adolescent Dogs and we are so happy to say that your service met our expectations. We are impressed!

9 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m so pleased with Delta’s trainning

I’m so pleased with Delta since she has been home from her trainning.
Delta stayed with her trainer for two weeks and in that short time she has come home to be a lot more obedient.
Instead of being cheeky and naughty, she has learnt that if she does what I ask she will get rewarded.
So Delta has become more keen to learn and to please me and I now enjoy spending lots of time walking playing and keeping up her trainning up.
Delta adores her trainer and I could tell from all the pictures and videos that she had the most amazing time whilst I was away.

30 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We are so pleased with Katie and what’s…Puppy training.

We are so pleased with Katie and what’s she achieved with Oscar it’s made so much difference to us all.
The updates from Katie during his stay with her were frequent and pleasing with photos and videos, it was so nice to see Oscar in action he was actually smiling in all his photos.
The first hand over session was very good but a lot to remember, this is where the videos sent to us helps a lot as I think the owners probably need more training than the dogs.
We also had a second hand over at our house as wanted some advice on indoor training especially with our daughter and Oscar. Also introducing Oscar with our cat Ruby which I think will be a time thing as he’s far to lively at the moment for her.

We will definitely recommend you to any one and re-use you in the future.
A big thank you to everyone at Adolescent dogs.

26 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely briliant!

Stan went off for 2 weeks training as he was your typical adolescent lab who had no boundaries, was over friendly with everyone and everything, he countersurfed and had selective hearing when it came to recall. She kept us fully informed of his progress and sent us many photos during his stay with her. When we went to pick up Stan after his 2 weeks training, it was like seeing a different dog! He was calm, focused and an absolute pleasure to walk. She went through all the training techniques in detail and spent lots of time with us going through those techniques. We had a further handover session a week later to go through any issues we had encountered once he came home with us. She has also been in regular contact since. I am so pleased with Stan’s progress, it has made our bond stronger and he is a pleasure to walk. I would highly recommend Adolescent Dogs to anyone as the progress Stan made in her care was absolutely amazing.

25 de setembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

2 weeks socialisation 6 weeks training

We had a great experience with Rebecca from Adolescent Dogs who trained our Labrador puppy Malindi. She now has a great foundation of commands and we really liked the fact that training was in a home environment.

24 de setembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Andrea was an excellent trainer

We decided to use adolescent dogs through a friends recommendation and we left our four month Golden retriever for three weeks whilst we were on summer holiday.
We had a fantastic experience with Andrea!!
Rosie (our puppy) had a lovely time and we felt that Andrea was the best trainer we could have had for her
Warm, kind, caring but also specific and diligent with all aspects of her training.
All communication with her was excellent and we had daily photos and feedback.
We felt completely at ease when we left Rosie at her house.
All concerns, priorities and wishes were considered to structure her training and Andrea was brilliant!
She focused in all the areas we asked her to work on and Rosie made a great improvement whilst she was under her care. The handover lesson in the end was comprehensive, detailed and very informative.
I would highly recommend Andrea for dog training and we hope to use her again in the future.

4 de setembro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Misrepresentation of Trainers' Qualifications & Experience

My 8-month old Labrador was booked into Adolescent Dogs for 5 weeks because of incessant barking and door aggression. The Advanced Senior Trainer I chose had an impressive list of qualifications and experience and her specialist areas included barking and aggression. A video of the problem was sent to the trainer before training commenced so that training could be tailored around this specific problem. After 5 weeks and once home the only way I could stop the barking and door aggression was to constantly feed treats when anyone came to the door, as I was advised to do. I was told it wasn't a “quick fix” and that dogs can “revert to old behaviours” so I persevered with the treat training and all the time she was being fed treats she was fine. I then received a link to the training video which showed my dog happily allowing a 'stranger' into the trainer's home without barking or showing any sign of aggression. She looked a different dog and I was thrilled so I wrote a 5* review based on the video and continued with the treat training hoping that eventually she would be as calm and non-aggressive at my door as she was at the trainer's door. Some weeks later whilst I was still treat feeding as there was no improvement without them, I discovered that the 'stranger' in the training video was a member of the trainer's own household who my dog had been living with for 5 weeks. I felt the training video was deceiving and complained to Adolescent Dogs who reluctantly offered a further week's training which I refused. After 5 weeks training with no improvement I didn't feel another week would help.

During the past week I started thinking about the trainer's background qualifications and experience displayed on the company's website and decided to look into it further. It now transpires that Adolescent Dogs' trainers' “Background Qualifications and Experience” mainly consist of webinars, seminars and watching dvd's. I brought this to the attention of Adolescent Dogs and all of the trainers' profiles were quickly changed on the website and now include webinars, seminars and dvd's.

Over 1,500 dogs have had training at Adolescent Dogs (although only 29 good reviews on here) and if their owners feel that the company has misrepresented its trainers' impressive lists of “Background Qualifications and Experience”, particularly if they were induced into a contract based on those qualifications and experience, they should write to Miss Jenny Trigg and Mr Mike Newland, owners of Adolescent Dogs. However, Miss Trigg will always lay the blame on the owner.

28 de agosto de 2018
Avaliação não solicitada
logotipo da Adolescent Dogs Ltd

Resposta da Adolescent Dogs Ltd

The client left a 5 star review 3 weeks after Katie went home, happy with the training. All owners must attend their owner training in order to see the training translate once home. Unfortunately Katie's owner refused to attend their contracted owner training, so we were unable to provide the 6 months of free follow up support available to them. We have offered to extend their 6 months aftercare, as it has now been nearly a year since Katie stayed with us for training, have offered to cover their travel expenses, as well as offered to have Katie back for another stay. Unfortunately the client declined, as she found results through using out dated punishment techniques, which we do not use.

Avaliado com 5 de um total de 5 estrelas

We can’t thank Adolescent Dogs enough!

We can’t thank Adolescent Dogs enough. We left a frightened two year old rescue dog who shrieked in fear every time he saw another dog and barked at new people and returned to a confident and friendly dog who loves playing with other dogs and meeting new people. To be honest we didn’t think the change could be so radical. We are absolutely delighted as it has changed our lives for the better as well as our beautiful, wonderful little dog! Our trainer really was magnificent, I wouldn’t have any hesitation in recommending her or using her again if we had another dog with problems.

23 de agosto de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No Information, No Reassurance and Blame Mentality

No information, Blame Mentality
Having saved for a year to book my dog into Adol, Dogs, I am very disappointed to say the least.
I ended up cancelling having found out just days before my dog went for a trial visit, that I am expected to meet the trainer in a park, and just hand my dog over. I am not permitted to visit the house or have the address where my dog will stay, and this is the norm! I was told an Advanced Senior Trainer was required for my dog, and given two options, one 2 hours away and the other over 3 hours away, then told the closest one was no longer available, so opted for the trainer over 3 hours away. I had to book my dog in for 3 days with this trainer for a trial visit to see how my dog coped, which meant I had to book accommodation near by in case I had to pick him up earlier, I did all this totally unaware that I could only meet at a neutral meeting place and hand my dog over to a complete stranger. I first asked for an address of the trainer on the 1st August and received no response. I then asked again last week and again received no response to my request, resulting in me contacting the actual company, as I had been directed all communication was to be to the trainer. Then I was told that the trainer would respond, which she did and somewhat aggressively telling me that her home was private and she could not have anyone just coming over there….! Initially I had been told that my dog was to have his trial in Sept, then this was brought forward to August, as she had no dogs there in August and this would be best. Imagine my surprise to be told today (18th Aug) that I could not visit her home when I brought my dog to her as she had a dog there that was anxious and nervous…hang on I was told that my dog would be on his own at the trial period. When I raised all my concerns and the fact that I had forked out over £700 on accommodation for myself and my partner up north, to be close by, I get told that I am someone who clearly lacks in trust and they have huge concerns about this… this is after I discover they have an “ADVANCED SENIOR TRAINER” just an hour away that actually specialised in my dogs needs and I confront them with it…
Now their trainer no longer wants to entertain my dog and she was doing us a favour as the trial was free, we would have happily paid for the trial, except that when they were talking to us on the phone and trying to bully us into booking 6 weeks, not the 4 they state on their site required for dogs with nervous aggression, they told me that our dog could have a free trial….! The whole lot stinks and I am very disappointed and upset as I was really looking forward to my dog receiving professional training but I have been left with serious questions, why have they not offered the trainer just an hour away, meeting them in a public place would have been so much simpler, not requiring us to book overnight accommodation, we could have met up once or twice till we felt confident in handing our valuable loved pet over, and not subjected to some sort of attack where we are left being told that we have “trust issues” as we wont drive 3 hours to Cheshire and hand our dog over to a stranger in a park and just trust that he will be okay and where we are told he is… Something that I am sure Max’s owners had wished they had when their poor dog suffered horrendously at the hands of one of their trainers, poor Max was clearly not where his owner thought he was.. Ya needs to learn something about customer training… and any vet or police officer worth their salt would not advise me to go to some park and hand over my dog to a stranger who is supposed to be keeping him overnight, unless I see the person beforehand, meet them and see where my dog will be staying! I don’t have trust issues, I have a gut instinct!

18 de agosto de 2018
Avaliação não solicitada
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Resposta da Adolescent Dogs Ltd

Many of our trainers are happy for clients to visit them in their homes with their dogs, and we are happy to pair owners with trainers who meet this need. Unfortunately some of our advanced trainers have dogs in for training who are not ready in their stage of training for strangers with dogs to be entering their home, and some of our trainers have families who do not feel comfortable having clients invading their privacy. We are always happy to send photos and video walk throughs of trainers homes who are unable to accommodate a home visit. In most cases we can pair owners with trainers who are more than happy for them to come to their homes and look around, but in this case, there was only 1 trainer available who could be matched to this dogs needs. We recommend meeting clients on local walks so that we are meeting with the dog on neutral territory so that their dog does not associate the trainers home with somewhere they are left behind by their owner. The walk is also an opportunity for our trainers to assess the dogs behaviour and training needs, as well as spend time getting to know the owner and the dog before they leave. Its important to us that owners feel comfortable with who they are leaving their dog with, and they are welcome to chat to them on the phone and meet them several times before committing if needed. Unfortunately on this occasion, the dogs severe issues with being left alone meant that very few trainers on our team could accommodate him. We recommend a short trial to see if the dog will cope with the setup of residential training so that we can make sure that the experience will not be too stressful on both the owner and the dog. Nor do we want to waste an owners money paying for a long stay if the dog will need to be sent home days later. The trial is designed to see if the dog will be happy and settled and able to take in the training. We never bully owners into booking longer stays. We make recommendations based on the dogs needs and the clients expectations. We recommend 4 to 6 week stays for dogs with aggression issues as these are long term issues that need as much groundwork in place as possible for the training to be at a manageable level. We recommend stays based on where we feel the best results will be achieved so that money is not wasted on training that can't be maintained. We feel very sorry that we were unable to match this owner to a trainer who could better accommodate her needs and disappointed she left a review when a service hasn't even been provided or used.

Avaliado com 5 de um total de 5 estrelas

Educating Ada!

Our Spinone puppy was entering the ‘whatever’ phase when we left her with Adolescent Dogs this July. We possibly chose the hottest three weeks of the year - temperatures in excess of 30C for many days. Ada’s trainer Petra was amazing - keeping her safe in the excessive heat yet still managing to progress her training. We returned to an extremely happy dog who was far more responsive to us and whose basic training was firmly inbedded. We had two fantastic handovers - the first in a shady wood - it was still so hot! We were given demonstrations of all that Ada had achieved and clear instructions about how to carry on her training at home.

Adolescent Dogs say that training is 50%dogs 50% owners, I think they are being far to generous to us as owners! Petra has enabled us to enjoy our time with Ada even more with her excellent advice and hard work. We are very grateful.

17 de agosto de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic training experience

We can’t recommend Adolescent Dogs enough, especially our trainer, Jolene. She really is a wonderful trainer and very patient with Zac, our Border Collie - and with us! After four weeks of intensive training Zac knew exactly what he was doing. I suspect we weren’t such good pupils. In the handover session Jolene took lots of time to explain what we should be doing and let us try it out with Zac under her guidance - and then correcting us when necessary.

Zac seems to have had a great time with her and, although he was very pleased to see us (and us him!!), he had obviously built up a lovely bond with Jolene and this was great to see. We could see he was happy and had had fun while learning lots.

Now Zac’s home, we're all sticking to the new rules and he seems to be gaining confidence that he has to do what he did with Jolene with us too. We just keep repeating everything over and over and we're getting there. We've got the follow up session booked and Jolene has been in touch to check we're all OK. It’s really helpful to know she’s still on hand for those questions and guidance when we need reassuring.

We send our thanks and highest praise to Jolene. She really does do a great job!

17 de agosto de 2018
Avaliação não solicitada

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