Update : My AED was received on 4/6/2026 in good working order without any concerns. Thank you AED.US for fulfilling your promise to deliver. Original: Purchased AED, extra pads and warrant... Ver mais
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Veja o que dizem as avaliações
Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished... Ver mais
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Purchased new Philips OnSite and training pads Pros: Customer service (via phone and chat) was very responsive. Shipping was quick (less than 1 week for delivery). Discount code saved 30% on n... Ver mais
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Easy ordering process. Grateful for the rebate, which we're donating to the Alburnett Iowa Historical Society. After losing my husband to cardiac arrest without an AED nearby, we hope this helps save... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Informações de contato
1001 Flagpole Court, 37027, Brentwood, Estados Unidos
- 800-695-1209
- support@coromed.us
- aed.us
4,5
Excelente
705 avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Problem with my refund
I had cancelled a product that was n back order. They received their product the next day and went ahead and sent it to me even though I had canceled. After multiple calls, I was able to get a return slip. I returned it and have a proof of delivery from UPS, but haven’t seen the credit to my account yet. It’s been two weeks and I am unable to get in touch with anyone. I’ve emailed twice, left phone messages and haven’t gotten any response. Maybe they were closed for the holidays, but a message on their phone recording would be helpful.
Update 1/8/26: Thank you for answering my call and issuing the refund.
7 de dezembro de 2025
Resposta de Coro Medical (AED.US)
We’re truly sorry for the frustration this situation caused and appreciate you bringing it to our attention. We can confirm that your return was received and your refund has been processed, and we’re glad we were able to connect with you directly to get everything resolved. Thank you for your patience, and we appreciate the opportunity to make things right.
Answered all questions
Answered all questions, shipped promptly, product received in perfect condition.
6 de janeiro de 2026
Resposta de Coro Medical (AED.US)
Thanks for taking a moment to share this, John. We’re happy to hear the experience went smoothly!
The company and customer service is good, can't say that about their batteries.
The company and customer service is good. No issues there, BUT, I do have an issue with paying over $220 for a 4 year Defibtech Lifeline View battery that only lasted 2 years! It says it has a 4 year warranty, so we'll see what they do about it Monday morning.
2 de janeiro de 2026
Avaliação não solicitada
Resposta de Coro Medical (AED.US)
We’re sorry to hear that your battery did not last as long as expected, and we appreciate you bringing this to our attention. We’d be happy to look into your order and explore resolution options for you. Please reach out to our team directly with the name or email used when the order was placed, and we’ll do everything we can to help.
Order process was easy and…Order Process
Order process was easy and straightforward.
8 de dezembro de 2025
Resposta de Coro Medical (AED.US)
David, thanks for the feedback! We’re happy to hear everything was simple and easy from start to finish. We appreciate your support.
Great AED Experience!
I purchased a refurbished AED from aed.us. The experience was great, customer service was excellent, and the delivery was flawless. I would definitely recommend using aed.us for all your AED needs!
22 de dezembro de 2025
Resposta de Coro Medical (AED.US)
Thank you for the great review, Nick! It is wonderful to hear that you had such a positive experience and that our service met your expectations. We truly appreciate the recommendation and look forward to helping with any future AED needs.
Ordered and received quickly !
7 de dezembro de 2025
Resposta de Coro Medical (AED.US)
Terri, we're glad to hear your order arrived quickly. We appreciate you taking the time to share your experience with us.
Resposta de Coro Medical (AED.US)
Thank you for taking the time to leave a review, Carlos! We appreciate your feedback.
I was given good advice to chose the…
I was given good advice to chose the right product. You were very patient with me.
3 de dezembro de 2025
Resposta de Coro Medical (AED.US)
John, thank you for the kind words! We’re glad we could help guide you to the right product and appreciate your patience throughout the process as well. It was a pleasure assisting you, and we’re always here if you need anything in the future.
Referbished AED
Well, it was shipoed quickly. I'm not sure what else I can say about the referbished AED since I have not used it. Hopefully it works but I can't attest to that at this point.
3 de dezembro de 2025
Resposta de Coro Medical (AED.US)
Thank you so much for sharing your feedback, Thomas! We’re glad to hear the AED arrived quickly. If you ever have any questions or need support down the road, please don’t hesitate to reach out.
Very easy to navigate
19 de dezembro de 2025
Resposta de Coro Medical (AED.US)
We appreciate your feedback, Rick!
Great price and a great experience from…
Great price and a great experience from start to finish. I don't write a lot of reviews and I am not often impressed. This company delivered on their promises and I will be a repeat customer.
22 de dezembro de 2025
Resposta de Coro Medical (AED.US)
Thank you so much for taking the time to leave this review! We truly appreciate the kind words. We’re glad everything met your expectations from start to finish, and we look forward to working with you again in the future.
Defibrillator pads
I ordered new pads for our defibrillator at church. The ordering was easy, the product good and the delivery without trouble. Can't ask for more then that.
19 de dezembro de 2025
Resposta de Coro Medical (AED.US)
Thank you for your kind feedback. We are happy to have helped your church stay prepared and ready to respond in an emergency. Please let us know if there is ever anything else we can assist with!
Not the best
You charged my credit card immediately then heard nothing for a month until i wrote and asked when i could expect delivery. The very next day received all kinds of communication and then it appeared. Sounds to me order got lost, and writing to you made you get going. Not the best way to do business
16 de dezembro de 2025
Resposta de Coro Medical (AED.US)
Philip, thank you for taking the time to share your feedback. We sincerely apologize for the lack of communication during the delay with your order.
The adult pads on your order had gone on a temporary manufacturer backorder, and additional inventory had just arrived, allowing us to fulfill the remaining items. We regret if the backorder notification email did not reach you, as timely updates are important to us.
We appreciate you bringing this to our attention and are sorry for the frustration this caused. Your feedback helps us improve our communication moving forward, and we value the opportunity to serve you better.
Took almost two months to get the…
Took almost two months to get the battery and pads.
16 de dezembro de 2025
Resposta de Coro Medical (AED.US)
We completely understand how frustrating it can be to wait on items during a nationwide backorder, and we truly appreciate your patience. We’re so glad your battery and pads have arrived, and we appreciate you choosing us!
Resposta de Coro Medical (AED.US)
Thank you for taking the time to leave a review! We appreciate it.
The battery arrived quickly and has…
The battery arrived quickly and has plenty of life left before expiration.
21 de novembro de 2025
Resposta de Coro Medical (AED.US)
Thanks for your feedback, Matthew! We appreciate you choosing us.
Resposta de Coro Medical (AED.US)
Thank you for taking the time to share your feedback, Michael. We truly appreciate your kind words and are glad to hear you consistently receive great service. It means a lot to our team!
Resposta de Coro Medical (AED.US)
Thank you for your review, Robert! We appreciate you choosing us and are always here if you need anything in the future.
Most affordable way to spend life saving money!
Great refurbished AED, on time, great condition. Brand name, everything as promised. Unbelievable value. Would definitely recommend and will be purchasing more from AED.US in the future.
18 de novembro de 2025
Resposta de Coro Medical (AED.US)
Thank you so much for your thoughtful review, Wendy! We’re happy to hear the refurbished AED met your expectations. Your recommendation means a lot to us, and we look forward to supporting you again in the future.
Excellent Customer Service!
Excellent customer service! We will be purchasing from you again. Thank you!
9 de dezembro de 2025
Resposta de Coro Medical (AED.US)
We appreciate you sharing this, Angela. It’s great to hear our team made a positive impression, and we’re grateful for the opportunity to support you again down the road!
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