Update : My AED was received on 4/6/2026 in good working order without any concerns. Thank you AED.US for fulfilling your promise to deliver. Original: Purchased AED, extra pads and warrant... Ver mais
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Veja o que dizem as avaliações
Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished... Ver mais
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Purchased new Philips OnSite and training pads Pros: Customer service (via phone and chat) was very responsive. Shipping was quick (less than 1 week for delivery). Discount code saved 30% on n... Ver mais
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Easy ordering process. Grateful for the rebate, which we're donating to the Alburnett Iowa Historical Society. After losing my husband to cardiac arrest without an AED nearby, we hope this helps save... Ver mais
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Detalhes da empresa
Escrito pela empresa
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Informações de contato
1001 Flagpole Court, 37027, Brentwood, Estados Unidos
- 800-695-1209
- support@coromed.us
- aed.us
4,5
Excelente
705 avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent product
Excellent product? price and great customer service!!!! Fast shipping as well.
13 de outubro de 2025
Resposta de Coro Medical (AED.US)
Thank you for your feedback, Barbara! We're glad to hear you had a positive experience.
Great Service
The ease of ordering, the great customer service and the timeliness of the shipment was excellent. We have put the AED to use since we just received it on yesterday.
30 de outubro de 2025
Resposta de Coro Medical (AED.US)
Julia, thank you so much for your kind words! We’re thrilled to hear your ordering experience was smooth and that your AED arrived promptly. It’s great to know you already have it in place and ready for use. We truly appreciate your business and trust in us!
Takes way too long to ship items out
Takes way too long to ship items out. Needed my order right away but no option for expedited shipping was offered. I've received email that item has shipped but it's been 4 days and UPS still not in possession of item. I will not be using your business any longer.
31 de outubro de 2025
Resposta de Coro Medical (AED.US)
We’re very sorry for the delay and any confusion with your order. We completely understand how frustrating it can be when an item takes longer than expected to arrive. Our team has reviewed your order and confirmed it is out for delivery. We also followed up with you directly by email. We truly appreciate your feedback, as it helps us continue to improve our service.
Very easy to order
Very easy to order. Thank you for the rebate! It is going to the Alburnett Iowa Historical Society. My husband went into cardiac arrest and there was no AED to give him quicker access to lifesaving treatment. Hopefully now we can potentially help save a life by this donation!
28 de outubro de 2025
Resposta de Coro Medical (AED.US)
Patricia, your contribution makes a powerful difference. It’s truly meaningful to see your experience turned into action that could save lives in your community. We’re grateful for your generosity and commitment to helping others.
Ordering online was quick and easy
Ordering online was quick and easy. Although shipping option was automatically added. Once I called customer service to have it changed the rep fixed the shipping from almost 100.00 to 0.00. She was amazing.
6 de outubro de 2025
Resposta de Coro Medical (AED.US)
Emily, thank you for the fantastic rating! We’re thrilled our team could get everything squared away promptly. If you ever need pads, batteries, or reminders for replacement dates, we’re here to help—just reach out anytime.
Not Happy
The product keeps being shipped to a bad address. I have not received the product once. I have called and been told that the correct address has been added, and the product will reship, but I have not received it once. I have one AED that is out of order until I receive new pads and only have one good one on site.
11/10/2025
I did finally receive 1 of 2 replacement pads for my AED machines. I paid for two and only received 1.
3 de outubro de 2025
Resposta de Coro Medical (AED.US)
Jason, I'm truly sorry for the frustration here! We’ve already placed a replacement order for you, and we’ll email the tracking number as soon as the carrier scans the package. If the original parcel turns up, you can refuse delivery, so it returns to us automatically. If you need anything else in the meantime, please reach out to our support team and we’ll help right away!
Resposta de Coro Medical (AED.US)
Mark, we appreciate your kind words and support! It means a lot to our team to know we’re meeting your expectations. Thank you for choosing us!
I had to order AED pads as mine were…
I had to order AED pads as mine were expiring. Though there was a back order on them, I received them before my others expired. The ease of ordering was also excellent.
3 de outubro de 2025
Resposta de Coro Medical (AED.US)
Rodney, thank you so much for your positive feedback! We’re happy everything arrived in time and that your ordering experience was smooth. Your support means a lot to us!
Ordered online which was easy to do and…
Ordered online which was easy to do and package came in a timely manner.
23 de outubro de 2025
Resposta de Coro Medical (AED.US)
Debbie, we appreciate your positive feedback and are so glad everything went smoothly with your order! Thank you for choosing us — we look forward to helping again in the future.
Takes too long to get the merchandise
23 de outubro de 2025
Resposta de Coro Medical (AED.US)
Michele, we appreciate your feedback and apologize for the delay you experienced. Our team is continuously working to improve fulfillment times and provide faster delivery for all orders. Thank you for your patience and for giving us the opportunity to serve you.
I placed an order for batteries that had been bought locally.
I placed an order for batteries for my Zell AED Plus and the picture on the website matched the batteries in the unit, but when they arrived, they did not have the "blue ring" around them. They looked like the batteries we had bought locally. After calling them, they quickly said they were the same batterries we had bought and said to return them and gave us an RMA. Mr Favours was very nice and understanding. I will be ordering the next set from them in 5 years!!! Great company!!
23 de outubro de 2025
Resposta de Coro Medical (AED.US)
Garland, thank you for sharing your experience! We're glad Mr. Favours could assist and make the process easy. We appreciate your trust and look forward to helping again in the future!
I ordered the wrong infant pad
I ordered the wrong infant pad, have reached out to exchange and not heard back
30 de setembro de 2025
Resposta de Coro Medical (AED.US)
Joanne, we're sorry to hear about the mix-up and any delay in getting back to you. Our team has reached out and left a voicemail today to assist with your exchange right away. Please return our call at your earliest convenience so we can get this resolved for you as quickly as possible.
I wanted the product you were selling…
I wanted the product you were selling and distributing, however if there is a back order on the product you should darn clear that the customer understands that issue. I did not, ordered the device and learned later after purchase that there would be delayed. If I chose to order again I will have think about the urgent need and potential delays.
20 de outubro de 2025
Resposta de Coro Medical (AED.US)
Pete, thank you for sharing your feedback. A notice has since been added to our website to make backorder information clearer for future customers. I’m glad to see your order was successfully delivered yesterday, and we truly appreciate your patience throughout the process.
Unit was like new. 1 star deducted for poor communication.
I haven't received my AED unit yet. I received no email confirmation of my order and they didn't respond to my email. I sent it to 2 different addresses. I did not try calling them because since they charged my card I figured the order went through. I hope there aren't any issues because not sure of their support.
Update: After posting a 2 star review I got a call so I can attest that they will respond. The AED that I received was like new with new pads and batteries. My brother in law used to sell Zoll AEDs and ran mine through all the diagnostics and it passed everything. So I am moving my review to 4 stars from 2. If they had better communication I would have given them 5 stars.
19 de outubro de 2025
Resposta de Coro Medical (AED.US)
Douglas, thank you for bringing this to our attention. We’re glad we were able to connect with you via phone and get everything resolved. Your order is active, and confirmation details have been resent to your email. We appreciate your patience and the opportunity to make things right!
Thumbs Up on a Refurb Unit!
I was happy that I was able to get a unit so quickly. I was ordering a refurbed LifePak 1000 and at the time of order, it was out of stock. However, it arrived within two weeks! Great deal on a great product.
17 de outubro de 2025
Resposta de Coro Medical (AED.US)
Andrew, we’re so glad to hear everything worked out smoothly and that you’re pleased with your purchase! Thank you for choosing us and for taking the time to share your experience.
Great Service
Defibrillator pads were delivered on time and at a reasonable cost.
15 de outubro de 2025
Resposta de Coro Medical (AED.US)
We appreciate your positive feedback! We're glad you had a smooth experience and look forward to continuing to provide reliable service whenever you need us.
Resposta de Coro Medical (AED.US)
Jeffrey, thank you so much for your positive feedback! We’re thrilled you had a great experience and truly appreciate your support.
Quick delivery!
Quick delivery!! Product came as ordered. I was pleasantly suprised that it also came with a lithium 9V battery. expiration date 7yrs from month of purchase. Fits a defibtech reviveR 100series perfectly and works great!
15 de outubro de 2025
Resposta de Coro Medical (AED.US)
We’re so glad to hear you’re happy with your order and that everything is working perfectly! We truly appreciate you taking the time to share your experience and for choosing us for your AED supplies.
Resposta de Coro Medical (AED.US)
Trevor, we're thrilled to hear everything went smoothly with your order and truly appreciate you taking the time to share your feedback.
Product is like new
Product is like new. Simple and easy to use with instructions.
21 de setembro de 2025
Resposta de Coro Medical (AED.US)
Matthew, we're glad you're happy with your purchase! Thanks for taking the time to share your feedback and for choosing us.
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