This a such an amazing buy! Thank you! As a flight attendant, I use this bag every day!! I had an issue with the 2nd bag and the customer service took care of it right away. Typically at other compani... Ver mais
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Veja o que dizem as avaliações
While I did encounter an issue with my order, their customer service team resolved it quickly and professionally. They offer 24/7 responsive support, and they truly stood by their guarantee. It’s rare... Ver mais
Horrible customer service. I absolutely hate doing business with companies that market as a US based business but are actually overseas. The product is not the quality advertised. You can... Ver mais
Delivery was quick. The little air pump is very powerful for its size and very easy to use. The bags compacted my travel gear effectively. One of the bags didn't work properly and was replaced promptl... Ver mais
A empresa respondeu
4,1
Muito Bom
410 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 44% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
I love the compression bag and pump
I love the compression bag and pump. My only suggestion is to put an on/off switch on the pump. It keeps turning on in my bag.
23 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your review!
We’re really glad to hear you’re enjoying the compression bags and pump — that means a lot. And thank you for the suggestion as well, that’s very helpful feedback. We’ll be sure to pass it along to our product team as we continue improving the design.
Appreciate you taking the time to share this!
The pump arrived broken
The pump arrived broken, but their support has been responsive. Excited to finally get a working pump so I can use the product.
2 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks for your review!
We’re really sorry the pump arrived broken, but we’re glad our support team has been able to assist you. A replacement is on the way, and we hope you’ll be able to fully enjoy the product very soon.
If there’s anything else you need once it arrives, feel free to reach out — we’re here to help!
Well made durable quality bag
Well made durable quality bag. Love them. Just used them for my first trip after purchasing and they are phenomenal.
20 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your kind words!
We’re thrilled to hear the bags worked so well on your first trip and that you’re happy with the quality. That’s exactly what we aim for.
Appreciate you sharing your experience — and we hope they come in handy for many more trips ahead!
Bags do compress and arrived quickly
Bags are awkward to pack since they are hard as bricks once compressed so you can't squish anything. They arrived quickly
9 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks for your honest feedback!
You’re absolutely right — once compressed, the bags become quite firm, which can make packing a bit different compared to traditional soft luggage. Many customers find it helps to place them around the edges of a suitcase or stack them strategically.
We’re glad to hear the delivery was quick, and we appreciate you sharing your experience — it helps us continue improving.
So far I have had an excellent…
So far I have had an excellent experience with my Aerless bags. When an issue did arise with the small vacuum pump, Aerless responded extremely fast and resolved my issue. The bags themselves are durable, well built, and continue to surprise me each use. My travel bug keeps me going and these bags have now gone to four countries with me in the last two months that I have had them. Many trips are coming up and I plan to take these with me everywhere and show off my bags!
15 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your amazing review!
We’re thrilled to hear the bags have been keeping up with your travels — four countries already is impressive! It’s great to know they’ve been reliable and that our team was able to quickly resolve the issue with the pump.
Wishing you many more trips ahead, and we’re glad Aerless gets to be part of them. Thanks for taking us along!
Excellent product
Excellent product. The only problem is having more room so have to watch the weight of your suitcase! I tend to overpack anyway. Loaned the bags to my sister for her trip. I bet she purchases
1 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your review!
We’re glad you’re enjoying the bags — and yes, having extra space can definitely lead to a bit of overpacking! Good call on keeping an eye on the weight.
That’s great to hear you shared them with your sister as well — we hope she enjoys them just as much.
Appreciate you taking the time to share your experience!
Great for packing jumpers and gear that…
Great for packing jumpers and gear that can be compressed - great way to save some space.
15 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thank you so much for your review!
We’re glad to hear the bags are helping you save space — they’re perfect for bulkier items like jumpers and gear. That’s exactly what they’re designed for.
Appreciate you sharing your experience!
Georgia peach trip
Used them for the first time on a trip to Georgia from Oregon..won’t travel without them ever again. Going to Europe for 3 weeks this fall and now we can pack more of the clothes that we need.Love the bags.
14 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thank you so much for your review!
We’re thrilled to hear the bags made such a difference on your trip — and that they’ve earned a permanent spot in your packing routine. Sounds like they’ll come in very handy for your upcoming Europe trip as well.
Wishing you an amazing journey, and thanks for taking Aerless along!
The zipper design is great
Though very expensive I am so far impressed with these bags. I have gotten many with the zip top and they always leak out or only last for one use then they are useless. I am hoping with the zipper design these will stay in my bag without expanding. Time will tell. Due to the type of bag it does seem they do not collapse as much as the bags I previously have used, though again, they always let air out eventually so this, I hope will be worth that trade.
12 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thank you so much for your thoughtful review!
We completely understand your concern around price and long-term performance — especially if you’ve had frustrating experiences with other bags losing their seal. Our zipper design is built specifically to help maintain compression over time, so we’re glad to hear it’s making a good first impression.
You’re right that the structure can feel a bit different compared to traditional bags, but the trade-off is a more reliable seal and durability.
We really appreciate you giving Aerless a try, and we hope the bags continue to meet your expectations over time. If you ever need anything, we’re here to help!
High Quality Bags
This bag is a great solution for maximizing the packing space. I already used it in a few travels and I can honestly say it was a game changer! The materials have great quality and are durable.
Highly recommend everyone trying it out
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Aerless
Thank you so much for your review!
We’re thrilled to hear the bags have been a game changer for your travels and that you’re happy with the quality and durability. That’s exactly what we aim for.
Really appreciate the recommendation — it means a lot!
Poor Customer Service - Long wait to receive product.
I ordered my Aerless 3 weeks ago and still have not received them. Customer service is non existent. All one can do is email them through the website. All you get in return is a canned message stating the package is in transit. No real information. Very frustrating. There are so many other companies that sell this type of product. I suggest you use one of them instead of Aerless.
11 de março de 2026
Avaliação não solicitada
Resposta da Aerless
We’re really sorry for the frustration this caused — especially around the lack of clear updates. That’s not the experience we aim to provide.
We can see that your order has now been delivered, but we completely understand how disappointing the wait and limited communication must have been. We’re currently reviewing how we communicate tracking updates to make sure they’re more helpful and transparent going forward.
If there’s anything further we can assist you with, please don’t hesitate to reach out — we’re here to help.
Poor shipping
I ordered last but it has not shipped yet and I get no response from the company . They may be good products but I wouldn’t know as no progress on the order being sent to me.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Aerless
We’re really sorry to hear about your experience — especially the delay and the lack of communication along the way.
While we can see that your order has now been delivered, we completely understand how frustrating it must have been not knowing what was happening with your shipment. That’s something we’re actively working to improve.
If there’s anything we can still help with, please feel free to reach out — we’ll be happy to assist.
Delivery was never tracked or arrived
Delivery was never tracked or arrived. Cannot get a response from the company to refund or track. Ordered 1 month ago and email 4 times to only get auto replies. Also messaged on Instagram with no response.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Aerless
We’re really sorry to hear about this — especially the lack of updates and difficulty reaching us. That’s understandably frustrating.
This is not the experience we want anyone to have. We’d like to look into your order right away and make sure this is properly resolved for you, whether that means locating the shipment or arranging a refund.
Please reach out to us at support@aerless.com
with your order details, or reply to your original email, and we’ll prioritize your case.
Thank you for bringing this to our attention — we appreciate your patience.
Well made materials
Well made materials. Worked well once I figured out that my air pump was charged. Suggest having the red light change to green when charging is complete. Needed my husband to unzip the bags the first time.
9 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your review!
We’re glad to hear you’re happy with the quality and that everything worked well once you got started. That first use can take a moment to get used to, but it sounds like you’ve got the hang of it now.
We really appreciate your suggestion about the charging indicator — that’s great feedback and something we’ll definitely share with our product team.
Thanks again for taking the time to share your experience!
Huge space saver
These compression bags were a game changer for packing! I was able to fit significantly more clothes into my suitcase easily and the bags feel durable. Would definitely recommend these to anyone who wants to pack more efficiently.
9 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your review!
We’re so glad to hear the bags made a difference with your packing and helped you fit more into your suitcase. Great to know you’re happy with the durability as well.
Really appreciate the recommendation — it means a lot!
I can pack more clothes
I can pack more clothes. Thank you .
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your review!
We’re glad to hear the bags are helping you pack more — that’s exactly what they’re designed for.
Appreciate you taking the time to share!
Ghosting me when I ask for a refund
I ordered a pack of vacuum bags on Feb. 3 and it took over 3 weeks for the items to ship. I reached out inquiring about shipping times and got an immediate response. My issue is with delivery. I live in a city and I got an email stating the items were delivered to a “door/yard” meaning they left my package at an external door of my apartment complex. Needless to say, I never found my package. I’ve reached out to get a refund and the company is ghosting me. I’ve emailed 2 times over the last 10 days and also messaged them on Instagram. Based on comments on their instagram, it seems like they do this to a lot of people if you ask for a return or refund.
1 de março de 2026
Avaliação não solicitada
Resposta da Aerless
We’re really sorry for the frustration and inconvenience you experienced here — especially around the delivery and the lack of follow-up.
This is not the experience we aim to provide, and we completely understand how disappointing it must have been not to receive your package.
Your order has now been refunded, and we truly appreciate your patience while this was being resolved. We’re also reviewing both our delivery handling and response processes to make sure situations like this are handled more quickly and clearly going forward.
Thank you for bringing this to our attention.
The Aerless Vacuum Kit works really…
The Aerless Vacuum Kit works really well. The used materials, bags, zipper, are of good quality. And you do actually save space. Do you really need it? Of course not.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Aerless
Thank you so much for your honest review!
We’re glad to hear you’re happy with the quality.
Appreciate you sharing your thoughts!
I purchased the travel vacuum sealer…
I purchased the travel vacuum sealer and it was incompatible. I contacted Aerless they offered 20% refund and keep the item or I could return. Why would I keep something I can’t use? In the email they sent a link that goes NOWHERE! Multiple attempts to reach Aerless is unsuccessful. They are a scam. I will be reporting them to the Attorney General..
3 de março de 2026
Avaliação não solicitada
Resposta da Aerless
We’re really sorry to hear about your experience — especially the confusion around compatibility and the difficulty reaching us. That’s not the experience we want anyone to have.
It sounds like this wasn’t handled properly, and we’d like to make it right. If the product isn’t usable for you, a full refund or replacement is absolutely something we can arrange.
Please reach out to us at support@aerless.com
with your order details (or reply to your original email), and we’ll prioritize your case to resolve this as quickly as possible.
Thank you for bringing this to our attention.
Excellent products and concept, but no returns.
I have not used the Aerless bags nor the Weekender yet, but I can say that they arrived as promised.
The material is sturdy as described, and I believe they will provide the intended service very well
In my case I think the weekender, although made with light material, once packed following the Aerless guidelines it could become too heavy for me. I prefer one with wheels to move around in a busy airport. Thanks.
I am amending my review 26 days after my original one, to say that although my opinion of the bags has not changed, my opinion on the
Aerless company business practices has drastically changed: I contacted them to return the Weekender travel bag because they advertise “100-day Money back guarantee” and “100 day hassle free returns”, but within the 100-days, four times I have requested instructions on how to return the Weekender travel bag, and they have been ignoring my request. They do not keep their promise of “hassle free returns”, buy the product ONLY if you are sure you will keep it. Aerless appears to be not an honest company.
3 de março de 2026
Avaliação não solicitada
Resposta da Aerless
Thanks so much for your review!
We really appreciate you taking the time to share your experience and thoughts — it means a lot.
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