Aerless Avaliações 

410
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This a such an amazing buy! Thank you! As a flight attendant, I use this bag every day!! I had an issue with the 2nd bag and the customer service took care of it right away. Typically at other compani... Ver mais

Avaliado com 5 de um total de 5 estrelas

While I did encounter an issue with my order, their customer service team resolved it quickly and professionally. They offer 24/7 responsive support, and they truly stood by their guarantee. It’s rare... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible customer service. I absolutely hate doing business with companies that market as a US based business but are actually overseas. The product is not the quality advertised. You can... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery was quick. The little air pump is very powerful for its size and very easy to use. The bags compacted my travel gear effectively. One of the bags didn't work properly and was replaced promptl... Ver mais

A empresa respondeu


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

410 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 44% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(410)

393 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect Investment for Budget-Friendly Travelers

Really happy with my Aerless Vaccuum Kit. Delivery was quick and the package arrived in good condition. ✨

The quality feels solid for the price and it definitely helps save space when packing. 🧳

As a solo and budget traveler, this was a really nice fit for my needs and makes traveling more efficient.✈️

It’s easy to use, the pump works well, and I’ll definitely be using it more often. Overall, good value for money and I’d recommend it. 🙌

4 de março de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re really happy to hear the kit has been a good fit for your travels and that you’re enjoying the experience. It means a lot that you’d recommend it.

Avaliado com 5 de um total de 5 estrelas

Not expectig to be this useful

I recently picked up the Aerless vacuum bag set for an upcoming trip, and I’m really happy with it. The bags are sturdy, simple to use, and they make a noticeable difference in how much space I have in my carry-on.

The hand pump is small and lightweight, so it’s easy to bring along. That makes it very convenient if you need to compress your clothes again while traveling.

Overall, it’s a really useful travel accessory. Frequent travelers will definitely appreciate how much easier it is to fit more into a suitcase. ✈️

4 de março de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

We’re really glad to hear you’re happy with the set and that it’s making packing easier for your travels. It’s great to know it’s been a useful addition to your carry-on.

Appreciate you taking the time to share your experience!

Avaliado com 1 de um total de 5 estrelas

The whole company sucks

The whole company sucks. My bags are sitting on my front porch as of this review -due to Aerless lying about delivery timing. They took almost a month to arrive EVEN THOUGH I paid for an express shipping. I left for the vacation for which I bought the bags before delivery despite emailing since day one . Those folks are liars. They just sent me an email asking to rate them and if u select anything less than five stars, you get redirected to their site for more purchase or review there- but four or five stars took me straight to Trustpilot. Thank goodness Trustpilot doesn’t play those dubious games with reviews. Aerless is NOT a 5 star business - what a disappointment!!!

3 de março de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

We’re very sorry to hear about your experience — especially the delay and the confusion around delivery timing. That’s understandably frustrating, particularly when the order was meant for a specific trip.

This is not the experience we aim to provide, and we take your feedback seriously. We’d like to look into this further and make it right where possible. Please reach out to us at support@aerless.com
with your order details, and we’ll prioritize your case.

Thank you for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

I love the product so much easy to use!

1 de março de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re really glad to hear you’re enjoying the product and finding it easy to use — that’s exactly what we aim for.

Appreciate you taking the time to share!

Avaliado com 1 de um total de 5 estrelas

I placed my order 2/6 and haven’t…

I placed my order 2/6 and haven’t received it yet horrible customer service will never use you again Order #1390226. I’m waiting for some sort of credit. I think this website is a scam. My order was crap and they have done nothing to accommodate me.

2 de março de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

We’re really sorry to hear about your experience — especially the delay and the frustration with our response time.

This is not the level of service we aim to provide. We’d like to look into your order right away and help resolve this as quickly as possible.

Please reach out to us at support@aerless.com
with your order details (or reply to your original email), and we’ll prioritize your case.

Avaliado com 3 de um total de 5 estrelas

Reinflates

2 de março de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks for your feedback!

We’re sorry to hear you’re experiencing reinflation. This can sometimes happen if the seal isn’t fully secured or the valve isn’t completely closed. If you’d like, feel free to reach out to us at support@aerless.com
and we’ll be happy to help troubleshoot or arrange a replacement if needed.

Avaliado com 5 de um total de 5 estrelas

Easy to order came in good time

Easy to order came in good time. However i thought the vacuum pump was not as strong as advertised. I also look forward to the carryon actually being able to be vacuum pumped as well to lessen the bulk. Any chance that could be in the works?

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re glad to hear ordering was easy and that your package arrived on time. We also really appreciate your feedback on the pump and your suggestion about the carry-on — that’s a great idea and something we’ll definitely pass along to our product team.

Thanks again for sharing your thoughts!

Avaliado com 1 de um total de 5 estrelas

M.I.A.

Couldn’t tell you if the product is good or not. Ordered it 10 days ago with no updates on shipping. I have no idea when it will arrive. Will update if it ever arrives and warrants a better rating. Overall, wish the company was more transparent about shipping origins and timing.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks for your feedback — we really appreciate you sharing your experience.

We’re sorry for the lack of updates around your order, and we understand how frustrating that can be. We can see that your order has now been delivered, and we hope everything arrived as expected.

We’re working on improving our shipping communication to provide clearer and more timely updates moving forward. If there’s anything we can help with now that you’ve received your order, feel free to reach out.

Avaliado com 5 de um total de 5 estrelas

First time user

First time user , packed for 3 weeks in the snow
Absolutely fabulous, made packing so much easier
Thank you highly recommend

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

We’re thrilled to hear the bags made packing for your trip so much easier — especially for a longer trip in colder conditions. That’s exactly what they’re designed for.

Really appreciate the recommendation!

Avaliado com 5 de um total de 5 estrelas

Diving gear packed

I was really worried about taking my bag to the airport as I'd never been with diving gear in it. The problem is it that wetsuits take up a lot of space! But not with my new aerless compression bag. Everything was just "squished" down it was amazing just how much space it frees up allowing me to take more clothes for nights out for when I wasn't in the sea! Great product 🙂

10 de novembro de 2025
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re glad to hear the bags helped you pack your diving gear more easily — wetsuits can definitely take up a lot of space. It’s great to know everything compressed well and gave you extra room for the rest of your trip.

Appreciate you sharing your experience!

Avaliado com 5 de um total de 5 estrelas

More clothes, not more wrinkles!

I haven’t traveled yet with the Aerless system but I have done a “practice pack”. We will be traveling for 21 days with multiple weather scenarios along the way. Additionally, we will need casual and dressy clothes so being prepared with minimal luggage was a challenge. I packed with the Aerless system and left my clothes packed for 24 hours. I was amazed at what I was able to get into our luggage and so happily surprised that our clothes, when unpacked, were no more wrinkled than if I had packed without the Aerless system! Being able to take more clothes will let me avoid spending precious vacation time on laundry - what a great bonus!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your thoughtful review!

We’re really glad to hear your “practice pack” went so well — especially for a longer trip with different weather and outfit needs. It’s great to know the bags helped you maximize space without adding extra wrinkles.

Hope it makes your trip even more enjoyable (and laundry-free!). Thanks again for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Aerless vacuum bags are a game changer !

I started using Aerless vacuum bags for packing. This is a real game changer we travel frequently and do not like large suitcases. The product is absolutely high quality. I recently had an issue with the vacuum an reached out to the contacted me in one day and replaced the item
Super happy with the product and customer service

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re thrilled to hear the bags have been a game changer for your travels and that you’re happy with the quality. It’s also great to know our team was able to quickly help with the vacuum issue.

Really appreciate your kind words and support!

Avaliado com 5 de um total de 5 estrelas

Flawless product

This product is flawless. The vinyl poaches are sturdy. The whole thing fits perfectly in a small suitcase. Being airless, the clothes on arrival are as they had been put in: nothing had moved.
Congratulation for this great product

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re thrilled to hear you’re enjoying the product and that everything held perfectly in place during your travels. It’s great to know it fit well in your suitcase and met your expectations.

Really appreciate your kind words!

Avaliado com 4 de um total de 5 estrelas

Travle

I haven't been able to use because, haven't had an opportunity to travel yet, in the process of trying to gather up some change to travel

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you for your review!

We hope you’ll get the chance to use the bags on your next trip — wishing you safe and enjoyable travels ahead.

Avaliado com 5 de um total de 5 estrelas

Just traveled to the Galapagos with one…

Just traveled to the Galapagos with one carry on and my day pack. Loved using Aerless as it was easy to use and saved lots of space. More than the 15 items they claim. Saved me time getting through customs without a bag to check.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re thrilled to hear Aerless helped you travel light and save time — especially on a trip like the Galapagos. That’s exactly what it’s designed for.

Appreciate you sharing your experience!

Avaliado com 5 de um total de 5 estrelas

The quality of your product is far…

The quality of your product is far superior than others. Shipping could be quicker and communication would be appreciated if a shipment is delayed.

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re really glad to hear you’re happy with the quality — that means a lot. We also appreciate your feedback on shipping speed and communication, and we’re working on improving that experience.

Thanks again for sharing your thoughts!

Avaliado com 5 de um total de 5 estrelas

A Great Space Saver!

Ordered this product for an upcoming trip to Japan. Have never used anything like this before and I’m a chronic overpacker. The bags are sturdy and fit quite a bit of clothing in them. The orange pump is compact and charges really quickly. Overall the system works really well and would recommend if you want to save space in your suitcase.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re glad to hear the system worked well for your trip prep and helped with packing more efficiently. Great to know you’re happy with the bag quality and the pump as well.

Appreciate the recommendation — and hope you have an amazing trip to Japan!

Avaliado com 5 de um total de 5 estrelas

I really love the product and that the pump is lightweight

I really love the product and the quality. I can’t wait to use them on a vacation to see how they hold up, I also love that the pump is so lightweight to travel with, so I don’t have to worry about extra bulkiness.

My only drawback is the shipping method that they use. I wouldn’t much rather be given the option to pay for your own shipping to get them here in a little quicker.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

We’re really glad to hear you’re happy with the product and the lightweight design — hope it serves you well on your upcoming trip.

We also appreciate your feedback on shipping options. That’s very helpful, and we’ll definitely take it into account as we look to improve the experience.

Avaliado com 5 de um total de 5 estrelas

I traveled a lot in the past and really need some luggage help

I traveled a lot in the past and it tapered off and as it happens my luggage fell apart. I purchased new and it was smaller. I decided to try out Aerless and it worked out so good for me, I made another purchase. I am glad I found the webpage and looking forward to my next trip, bypassing the routine of checking in luggage!

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

We’re glad to hear Aerless helped make the switch to smaller luggage work for you — and that it led to another purchase. That’s the best kind of feedback we could ask for.

Wishing you many smooth, carry-on-only trips ahead!

Avaliado com 2 de um total de 5 estrelas

I have been waiting for my product to…

I have been waiting for my product to clear customs for 12 days. Their claims of shipping times are greatly exaggerated. And claim to be USA company is questionable in my view. My request for updates occur in the middle of the night with vague answers. I will not buy from aerless again. Will pay a little more and get a local product that ships as promised.

21 de fevereiro de 2026
Avaliação não solicitada

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