Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
So far so good. I’ll reserve judgement until I get car Just tried to cancel as friends are picking me up and discovered that there no cancelation refund. I thought I read that you could cancel b... Ver mais
A empresa respondeu
I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... Ver mais
A empresa respondeu
Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Escrito pela empresa
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Informações de contato
Auckland, Nova Zelândia
- drive@airportrentals.com
- airportrentals.com.au
4,6
Excelente
9 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da AirportRentals.com.au
Hi Joseph,
We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sam
Very quick and easy booking
29 de maio de 2026
Resposta da AirportRentals.com.au
Hi there, Thank you for your kind words! We're thrilled to hear that you found booking with us quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
Resposta da AirportRentals.com.au
Hi Nick, Thank you for your kind words! We're thrilled to hear that you found the booking process easy to follow. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, Alana
Resposta da AirportRentals.com.au
Hi there, thank you for your kind words! We're thrilled to hear that you found our customer service friendly and welcoming. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
The website is fantastic and the price…
The website is fantastic and the price is very good
27 de maio de 2026
Resposta da AirportRentals.com.au
Hi Hao,
Thank you for your kind words! We're thrilled to hear that you enjoyed our competitive prices and found our website easy to use. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Kayla
Resposta da AirportRentals.com.au
Hi John,
Thank you for your kind words! We're thrilled to hear that you enjoyed our wide range of options and had a positive booking experience. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Kayla
Resposta da AirportRentals.com.au
Hi Bruce,
Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you found it easy navigating the process. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Resposta da AirportRentals.com.au
Hi Chee,
Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you found our prices to be reasonable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Great customer service when things went south!
We hired an Hertz SUV for all of April 2026 in London booked through Airport Rentals (AR) in Australia. It wasn’t a great start as we were charged additional fees for breakdown assistance and additional driver, both of which had been advertised as free additions by AR. But alls well that ends well. Customer service with AR was very good. They responded quickly, and while it took a bit of backwards and forwards, eventually all additional fees were reimbursed. All communications were professional, courteous and resolution focused. I’m sure there are other stories out there that are the opposite of what we experienced, but on this occasion I was impressed with AR going the extra mile to resolve this issue in our favour. Special mention to Aaron and Amy Rosse at AR - great customer service and focus!
1 de abril de 2026
Avaliação não solicitada
Resposta da AirportRentals.com.au
Hi Steve, Thank you for your kind words! We're so pleased to hear the team was able to resolve the issues you experienced and make things right. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^An
Resposta da AirportRentals.com.au
Hi Kym,
Thank you for your kind words! We're thrilled to hear that our system worked so well for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Bee
I made an error in my car rental…
I made an error in my car rental booking and couldn’t change online
Called support - Christine helped me sort it out
Thankyou so much - she was friendly and helpful
21 de maio de 2026
Resposta da AirportRentals.com.au
Hi Deborah,
Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you received great communication and service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Really quick and easy booking my car
Really quick and easy booking my car, would recommend to others
18 de maio de 2026
Resposta da AirportRentals.com.au
Hi Rick,
Thank you for your review and recommendation. We're so glad you found it so quick and straightforward to find and book the vehicle you needed through us. We strive to provide our customers with the best possible experience, and we really appreciate your feedback.
Kind regards,
^Rhi
The beautiful girl Cherie made our…
The beautiful girl Cherie made our experience perfect ⭐️⭐️⭐️⭐️⭐️
16 de maio de 2026
Seamless and Easy Car Rental Experience
Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple to follow, with clear information on pricing, pickup, return times, and vehicle details. Communication through the app was smooth, and everything was exactly as described. Overall, a very convenient and user-friendly experience.
12 de maio de 2026
Resposta da AirportRentals.com.au
Hi Wayne,
We're so pleased to hear that you found it user-friendly and straightforward to make your booking with us and had no issues from start to end. Thanks for letting us know how easy and convenient it was to use our app. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Resposta da AirportRentals.com.au
Hi Melissa,
Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
Kind regards,
^Bee
Online booking was easy
Online booking was easy. Staff replied to emails efficiently. Link to find pick up point was brilliant. Extending hire period was easy.
Shuttle drive to airport was great other than small issue in that the driver couldn’t pick up my luggage and load it in the van. OH&S. he was a nice guy but his delivery was terrible. I get OH&S but there needs to be an alternate option when lifting to a high shelf in the back of the vehicle. I’m 65 and have rheumatoid arthritis. The driver offered no solution. Just kept making the statement.
8 de maio de 2026
Full control of the process…
We had full control of what we were looking at and were not delayed at any point with questions and "customer service support." The insurance for the vehicle's could be mentioned a little earlier in the process, however it is not a major problem...
6 de maio de 2026
Resposta da AirportRentals.com.au
Hi Chris,
Thank you for your review. We're so pleased to hear you had no issues making your booking with us and found the process quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Very quick and easy to book
6 de maio de 2026
Resposta da AirportRentals.com.au
Hi Noel,
Thank you for your review. We're so pleased to hear you had no issues making your booking with us and found the process quick and straightforward. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Resposta da AirportRentals.com.au
Hi Richard,
Thank you for your kind words! We're thrilled to hear that you found our booking system quick and easy to use. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Kayla
Easy and quick.
28 de abril de 2026
Resposta da AirportRentals.com.au
Hi Daryl,
Thank you for your kind words! We're thrilled to hear that you had no hassles making your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
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