airstyle.co Avaliações 

85
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am reading these reviews and feel sick that I too got scammed. I’m sick of a country that has ZERO ACCOUNTABILITY FOR SOCIOPATHIC PREDATORS EVERYWHERE. Nothing matters here except screwing nice peop... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Product didn't work with my hair, that's fine. I contacted about a refund and paid for the shipping to return the item abd have yet to receive a refund. That was 3 months ago. All my emails go unse... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

BEWARE! DO NOT BUY FROM THIS COMPANY. IT S COMPLETE GARBAGE. $150.00 FOR JUNK. ARRIVED 15 DAYS LATER DAMAGED AND USED. UNACCEPTABLE. MORE LIKE A DOLLAR STORE ITEM. CUSTOMER SERVICE IS HORRIBLE TOO!!!... Ver mais

A empresa respondeu


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

85 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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1,3

Todas as avaliações

(85)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

it’s a scam

it’s a scam. i cancelled my order and they then refunded me, they they reversed the claim a month later. they keep charging my card. do not do not order!!!!

22 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi, we are sorry to hear about the issues you've had, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com in order to solve the problem in the best possible way.
Sincerely, Airstyle Team

Avaliado com 1 de um total de 5 estrelas

This company is a sham

This company is a sham. Their website says that you can return a product but they don't provide any information on the website or with the product to do so. When you call the phone number on the website, it immediately puts you on hold and then allows you to leave a message. I have done that 3 times; they have called back ZERO. I have emailed; there is no response. That verbiage is on the website only to make them look legit. They have no intention of accepting any returns, much less giving a refund.

So, the company replied to me and left me the same phone # and email address as the one provided on the website. I was finally able to get through to a representative. She told me that she couldn't do anything because the purchase was more than 30 days ago. I explained that I had been trying to contact the company many times over that 30 days and that it wasn't until I posted this review that I got any response. The representative told me that she would talk to a Supervisor and call me on Monday. She called and left me a vm on Friday with an email address; however, the email address is not understandable in the voicemail. I will try to call back again tomorrow to be able to get the correct spelling of the support email address. So many steps just to be able to return a product!!!!

18 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Denise, we are so sorry we let you down. We’ve taken your feedback and the feedback of other reviewers to heart. We’re in the process of making some major changes to improve our products and customer service.
Is there anything we can do to make this up to you? I completely understand if you’re angry and simply looking for space/closure. However, I’d like to make things right if I can.
If you are open to this please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536.
Kind regards,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

Can I give them a 0?

Can I give them a 0?? They shipped my item in only the product packaging - no outside shipping box. So as you can imagine it arrived completely destroyed, and they are not answering emails.

I already emailed the company at the email in their "reply" to me a month ago and never received a response.

11 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Brigid, thank you for bringing this to our attention. We’re sorry to hear that you were not satisfied with your purchase. We stand behind our products and would like to make things right. Don’t hesitate to get in touch with our customer service team at hello@airstylewrap.com or give us a call at 1-888-840-6536, and they will be happy to help you out.
Sincerely,
Airstyle Team

Avaliado com 5 de um total de 5 estrelas

Amazing hairstyles

Air Style has exceeded my expectations it's so versatile and works great on all hair types

15 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Thank you, Mary, we are happy you like Airstyle 😊
Sincerely, Airstyle Team

Avaliado com 1 de um total de 5 estrelas

Unit defective on first use

Unit defective on first use. Smoked with noxious fumes. Unit was also not sturdy. Made the of inferior materials. Tried to contact company though email and customer service phone number. Left message with my number. There is no customer service! I do not advise anyone to do business with this company!!!

16 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Dear Kim, thank you for reaching out to us with your feedback.
While it is very sad for us to hear that you are not satisfied with our product it is necessary to take your valid criticism to heart so we can keep improving, and for that we thank you.
We would also like to apologize for disappointing you and promise that we will do our very best to make it up to you. Please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536.
Faithfully yours,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

I never received the product

I never received the product. When I contacted the company to find out what happened, they told me they would send another one. That was over a month ago (and over two months since the original order). Of course they charged me already and took my money. Service is non-existent. I should have known better.

12 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Shaila, we are so sorry to hear that your experience with our company has not met your expectations.
Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. Please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536 so that we can solve the problem to your best interest.
Sincerely,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

IT'S A SCAM! DO NOT BUY!

IT'S A SCAM!!!!!!!!!!!!!!!!
DO NOT BUY! DON'T BE FOOLED BY THEIR ADVERTISEMENT IN FACEBOOK OR ANY MEDIA!!!!!
PRODUCT IS SUPER POOR. CAN'T EVEN DRY MY HAIR AS QUICK AS AN ORDINARY HAIR DRYER.
I SENT AN EMAIL TO THE EMAIL ADDRESS THAT'S ON THE ORDER CONFIRMATION AND MY EMAIL WAS RETURNED WITH A MESSAGE THAT DOMAIN IS NOT FOUND.
NO IDEA WHERE TO SHIP BACK THE PRODUCT AND IF I DO I'M AFRAID I DON'T GET MY MONEY BACK.

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi, we are sorry to hear about the issues you've had, we'd like to solve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Sincerely, Airstyle Team

Avaliado com 1 de um total de 5 estrelas

100% scam

*EDITED TO ADD: I have emailed multiple times, spoken to someone on the phone, returned the product (on my own dime), and it is nearly a year later and I have not received my refund. They are no longer responding to my emails. DO NOT FALL FOR THIS SCAM.

100% scam. Garbage product, not as advertised. So chinsy that they feel like play toys. What you receive is not what’s shown on the website. Packaging and product does not state “AirStyle” anywhere.

7 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Keriann, thank you for bringing this to our attention. We’re sorry for the inconvenience, and we’ll do everything we can to fix the issue. Please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Kind regards,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

SCAM

I bought this item and it took 10+ days to get here. It totally sucks. It's loud and doesn't do what you would expect. I returned the item and sent them a picture of the shipping. It's been 20 days and I never got credited. I emailed them 24 hours ago and just got an email back saying my email is rejected. They did not answer the phone.

Has anyone been able to get the money back!?!?

9 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi, we are sorry to hear about the issues you've had, we'd like to know more details in order to solve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Kind regards,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

SCAM

Scam. Doesn’t send product and won’t issue a refund either.

8 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Genna, we're sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.Please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536 to discuss the matter further.
Sincerely,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

Not great quality

Terrible customer service and product. I attempted to cancel my order within minutes of purchasing it with no response. Two months later, the cancellation still unresolved I was finally able to speak to a customer service representative and cancel it over the phone. The following day the product was shipped to me, and now they want me to ship it back and pay for the shipping fees. I finally received a refund and they resolved the issue.

7 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Alison, we're sorry to hear you had such a negative experience. Our goal is always to provide excellent customer service, so we’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536.
Sincerely,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

SCAM

I have never written a review before in my life, but here goes . This is a complete scam. I was lulled in by instagram’s nonstop advertising of the 5 best air wrap products. Fell for the free 2 day shipping. When the product didn’t arrive 10 days later, I emailed asking to cancel the order. They of course shipped anyway responding by saying they would get it out asap. Product arrived and emitted black smoke and toxic fumes. I emailed and went through several correspondences with the end result of being told , they want to resolve to our mutual satisfaction and the final was use as instructed and it will be fine . I called my credit card company for an investigation.
Beware of this scam!

23 de fevereiro de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi, we are sorry to hear about the issues you've encountered, we'd like to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Sincerely, Airstyle Team

Avaliado com 1 de um total de 5 estrelas

It’s a scam

It’s a scam! Stay away from them! Still waiting to get my money back for returned product, which is a total junk.

5 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Zhanna, we would like to apologize for your recent experience.We would like to make things right.
Please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536to discuss what occurred and how we might make it up to you.
Yours sincerely,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

If I could give negative stars

If I could give negative stars, I would. This is a scam! I bought the product as a gift for my daughter. She did not like it, so I returned it and jumped through every ridiculous hoop the company presented. They do not make the return easy for customers. I am still waiting for my refund 2 months later. The company makes it impossible to reach a human to discuss my return. Stay away from this product and company!

UPDATE July 2023: I still have not received my refund. I did recontact the company and was told that it should be refunded in 7-10 business days. I hope they follow through. It has taken many emails and months for a simple return.

UPDATE Aug. 2023: Another call to the company with no refund yet. They said they are a small company, yet only have one phone number for customer service and no supervisor I can speak with regarding my issue of not receiving my return. Another email has been sent requesting my refund. It is so disappointing that a "company" would keep your money after returning their product to them and doing everything they requested to make the return. They are basically stealing my money. WARNING: DO NOT ORDER FROM THIS SITE.

UPDATE 12-27-23
It has been one year since I ordered this awful product and 11 months since I requested my refund. After mailing back the product per their instructions and contacting them numerous times for months afterwards, I still have no refund. I don't expect one, but I hope to help someone else to NOT order from this company. They are a sham and I will continue to warm others to avoid this company, so they don't get their money stolen.

2 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi, we are sorry to hear about the issues you've encountered, we'd like to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Kind regards, Airstyle Team

Avaliado com 1 de um total de 5 estrelas

It burned in my hand! They charged me for 4 units!

It burned in my hand!

4 de março de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi, we are sorry to hear that your hand got burnt, we'd like to know more details about what happened in order to resolve the issue in the best possible way, please contact us at +1-(888)-840-6536 or reach out via email: hello@airstylewrap.com
Sincerely, Airstyle Team

Avaliado com 1 de um total de 5 estrelas

If I could give this 0 stars I would

If I could give this 0 stars I would. This company is a scam and I wish I could pursue legal action. They provided and absolutely garbage product. I followed their ridiculous return policy and confirmed that they received the product back. I have been unable to get a refund and it has been almost 2 months. You can't talk to anyone and miraculously the wonderful customer service agent who helped me with the return will not answer my email. Additionally when you call, you either get a voice mail box (which never gets returned) or you get put on hold and then your call drops. But don't worry, they will continue to email you relentlessly to ask how you like their product. I'm pissed.

3 de janeiro de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Shannon, ‍You’re right — this is unacceptable. I can’t imagine how this may have happened, we would like to make it right so we can get this sorted. Please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536.
‍I’m sorry this happened and look forward to speaking with you.
Sincerely,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

Mine melted as soon as it was smoking…

Mine melted as soon as it was smoking before fire.

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Dear Bonnie, we’re sorry to hear of your less-than-satisfactory experience with our product and hope you will accept our sincerest apologies. We would like to make things right.Please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536.
We value our customers' opinions and would like to thank you for bringing this to our attention.
Yours sincerely,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

Absolute Scam DO NOT purchase Airstyle products

I consider myself to be aware of scams, but I truly fell for this garbage company. Just like everyone who has written, I received a product that was useless, I sent it back per the company's ridiculous return policy. I received verification that the product was returned, but never received my money back. It has been more than 6 weeks. Every time I call, I am put on hold for 5 minutes, and then the call drops. DO NOT BUY FROM THIS COMPANY!

28 de dezembro de 2022
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hello Cassandra, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536 with more details about the issues you've had, any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
Sincerely,
Airstyle Team

Avaliado com 1 de um total de 5 estrelas

I agree with other reviewers!

I agree with other reviewers!! Awful. Company/website reports money back guarantee. I called... actually got someone on the phone- i explained I was very dissatisfied with product and would like a refund & would like to know how to make that happen. Representative said they would send email with link... instructions. I never received. I also emailed the company.... never received a reply but I continue to receive advertisement emails from them- very frustrating. Absolute scam. And the videos with people “ actual users” promoting product... I’m sure they were paid.... company is definitely a SCAM

20 de fevereiro de 2023
Avaliação não solicitada
logotipo da airstyle.co

Resposta da airstyle.co

Hi Vanessa,
I’m sorry to hear that you didn’t experience service you were looking for.
We will be sure to pass your feedback on, and we’ll work on improving our products and customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review!. Please get in touch with us either via email hello@airstylewrap.com or give us a call at 1-888-840-6536 to solve the issues you've encountered.
Sincerely,
Airstyle Team

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