Airyhair Avaliações 

256
O TrustScore é 3 de um total de 5

3,2

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Avaliado com 5 de um total de 5 estrelas

This company is great! They’ve gone way beyond my expectations and have colored hair that was not in their color wheel and made every effort to please and accommodate me. I’ve used them for years and... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I’ve tried to reach you through your contact form, I’ve called, I’ve reply to my order confirmation at business @airynetwork .com I’m not getting any reply. I leave a review here and you tell me to re... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Don't ever buy these extensions their fake and will break if you try to bleach them! 1 I did not buy from you 8 times 2 the only reason I wrote a bad review it's because your hair is bad if it doesn't... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

i do a lot of cosplay and costuming, so hair extensions are a great way for me to change up my look without having to deal with styling wigs or constantly dyeing my hair. I really love these because t... Ver mais

Detalhes da empresa

  1. Loja de produtos para cabelo
  2. Fornecedor de Produtos de Beleza
  3. Técnico em Extensão Capilar
  4. Fornecedor de Extensões Capilares
  5. Cabeleireiro
  6. Loja de perucas

Escrito pela empresa

High-quality, affordable human hair extensions with free worldwide shipping and 30 to 45 days money back guarantee.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

256 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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3,2

Todas as avaliações

(256)

6 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Just got my hair- some pros and cons (tape-ins)

Just got my hair literally right out of the bag from the UPS man- tape-ins to be exact. At first, I thought the packaging was pretty bad, seeing how it came in a simple UPS bag and was taped up to no tomorrow- I would be fine with this if I had free shipping and had waited the full amount of time for that. But I didn’t, I had paid the extra (what, $19?) for the faster shipping, I would have hoped a little more TLC would have gone into the packaging for that alone, but that’s fine. Was a little scared/disappointed when I saw the amount I got at first, and thought maybe I was cheaped out. But no! Plenty of beautiful, silky soft hair. Now- I have been cheaped out before a while ago, and just had to do a few tests to see if the hair is actually remy or synthetic, and one of the most notable tests is taking a flat iron to the hair. I have synthetic hair already in my house, so I compared the two. I did a simple tap of the flat iron at 275 on the synthetic and immediately it singed, burned off, melted, whatever you want to say. I tried it with the Airyhair, a tap and then a straight down line, not a single problem. And not an overwhelming scent, either. A scent, surely, but not overwhelming, but that’s given because it just came from another part of the world. Now, I do have some concern (I still am worried it may be a little synthetic here and there, like a mix), whenever I got it, I gently brushed through ONCE, and got a wad of hair right out. I went through a few more times and nothing too bad came out, I’m thinking this may be from transit or just it not being used yet. But how easily it came out and how it just shed as I was walking from room-to-room was concerning. I have yet to put this in my hair or dye it (I plan on dyeying it, and if it’s not remy it will 100% either not dye at all or it’ll have random white strands throughout- that is the synthetic part if it does). I got platinum blonde (#60 I believe? Don’t quote me), I’m skeptical but I’m also incredibly excited. Overall, right now I give it a 7/10, I’ll provably come back to update on here at a later time if I can. I saw the Airyhair people actually seem to read these and respond so I was hoping this would be a good place to comment on this, and give a little word on things that can be worked on and some things that deserve praise. Hope this review helps! I paid $64 for this all together, shipping included and so far, not only is it cheaper than the synthetic hair around me and remy hair, but it’s also more in quantity. So far I’m pleased! Another note: I got 20", 20 pieces, normal weft (not double-wefted or thick, and it's straight texture).

UPDATE #1: Put a test-strand of dye on it, no white streaks, full color immediately. I'm pretty sure now that this is 100% remy hair. I also used low-heat with my hair-dryer and it went well! Only issue now is the occasional kinking when it tangles but that's to be expected. Next update should be of the hair when I put it in or after I've already had it in for a bit.

24 de novembro de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hey, thank you so much for the detailed review!

> Put a test-strand of dye on it, no white streaks, full color immediately. I'm pretty sure now that this is 100% remy hair.

We do our best to deliver the actual human hair. Lemons still happen in around 1 out of 200 cases or so by accident but we always give a full refund or send replacements.

Regarding some occasional kinking, was it Remy premium or regular hair?

Avaliado com 5 de um total de 5 estrelas

I LOVE this company!

I LOVE this company. I have been ordering hair from them for well over a year. The quality is great, the length options are amazing and the colors are a perfect match. I cant imagine ever ordering from anywhere else.
The customer service is so on point. They email me back with 24 hours or less. I have even spoke with them on the phone which rarely happens with companies over seas.
They have given me awesome discounts on big orders for being a loyal customer and they always have great sales.
I usually order new hair about every 3-5 months depending. I buy the tape in extensions that last about 3-4 times of having my hairdresser move them. My friends are now buying hair from them as well. I HIGHLY recommend Airyhair. Thank you June & Sam for all of your help and great customer service always :)

6 de novembro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Opinion from a hair dresser

I have been using airyhair on my client's for the last two years and the staff has always been responsive and professional. One time they sent me a wrong order (placed over 60 orders total), they apologized, covered shipping expenses, gave discounts for new orders + resent a correct one via express. Never seen anyone try so hard to please their clients and it shows.

The hair is amazing, otherwise i would not keep on using them, keep up the good work

24 de outubro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order #100023639

my order number is Order #100023639
I ordered it about one month ago and still haven't receive the hair. I am leaving for vacation next week and have to buy hair elsewhere to get it done before I leave.

21 de outubro de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hello,

You have ordered hair on Oct 3rd and specifically selected hair extensions that ship in 6 business days, which is Oct 11th.

Since you have selected free shipping, it takes 10-20 days for the items to come while express is 1-3 business days only.

We always suggest our clients to go with the express shipping if they need hair asap, and mention that in every single product page, as well as FAQ and Shipping pages.

Avaliado com 5 de um total de 5 estrelas

Cheapest hair extensions

It's so frustrating to read all reviews about remy premium, etc. only to not been able to afford that and wonder how is the cheapest hair? Well, it is actually surprisingly good, it is single drawn (for people not aware, single drawn is cheaper and thinner), 100 grams (i do not recommend less, your hair will look like a rat tail because you need much more weight), i have seen some women get 30 grams of hair, like what?

Anyhow, the hair is washable, tried to curl and it held it, afraid to dye it just to test but i can honestly say, it is rare to find a seller that does not mix any animal or other hair and i believe airyhair is one of the rarest breads that still sell genuine products, get it while you can.

14 de outubro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

4 weeks of washes later, still looks good

I hate companies that sell "real hair" that end up tangling even after the first wash, this is stupid. Airyhair proved to be okay after a bit more than four weeks of daily washing, still looks great (I would say is even better now due to conditioner) and could not be happier. shipping was 12 days, could be faster but I got free shipping option and as the saying goes, don't look a gift horse in the mouth.

14 de outubro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the double drawn

I got the hair few months ago and have been in love ever since, decided not to post review early as most extensions hold well during first few weeks but it has been 47 days now and it still does not tangle, smells like actual hair (some suppliers smell like chemicals after washing) and the volume is amazing, thank you airy :D

14 de outubro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You get what you pay for

This is the first time I went through this company because I wanted to try a different brand since I wanted to try tape in hair, so I read reviews and it seemed legit. WRONG. I have been wearing extensions for years and I am also a licensed cosmetologist for 6 yrs now, so I know how to take care of hair. I have had this hair in for 3 weeks (double wefted remy tape ins) and they are literally dreadlocks right now! I have tried literally everything from the most expensive deep conditioners to coconut oil and wig conditioning sprays. NOTHING will help. I can barely get a brush through them and it looks like fried witch hair. I went on a road trip with my boyfriend this weekend and when we got home he had to clean out his car because this hair was all over the place! SO much shedding! I am so disappointed. $200 straight in the trash.

10 de outubro de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hi Kristin,

I can assure you that this is not normal and we are happy to send you a new set, it could have been damaged during transit as this was a case with few August orders.

Your money won’t be wasted. Messaged you with details!

Let's solve it and we will get you a new set quickly.

Avaliado com 1 de um total de 5 estrelas

Hair feels rough and it's very thin

Hair feels rough and it's very thin. I waited a month for nothing.

1 de outubro de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hi, do you have the order number or anything for us to refer to?

The less grams you get, the thinner hair is going to be :) That's just the way hair extensions work. So not sure about the complain.

As for roughness, with thousands of orders shipped in the months of August - September which I assume is when you got your hair, this is the first rough hair feedback.

Have you tried washing the extensions? The more you wash the hair, the better it comes, just like the real hair. We don't add artificial layers of chemicals to poor quality hair like most of suppliers to make it feel super smooth (where effect washed out in a week or so) and hair ends up being a mess.

Anyway, you can still always contact us for a full refund, I would love to contact you but can't find any orders under your name :)

Avaliado com 1 de um total de 5 estrelas

horrible hair quality

I have ordered extensions through this company twice now and I don't think I will continue to do so. The first time I ordered the 22 inch wavy extensions and within a week they were completely matted and trashed. I made sure to use special hair products, braid my hair before bed, I use a wide tooth comb. But no matter what, they were dry, frizzy and matted. So the second time I ordered I decided to get the same extensions but the remy ones. I read that they last longer and better quality. However, those extensions lasted two weeks before the same stuff happened. Not only that but they have a horrible chemical smell that I can not get out of the hair and I've had them in for three weeks now. I really wish these would've worked but I can't afford almost $200 a month to keep getting new hair that lasts maybe a week. Be cautious ordering.

18 de setembro de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hi,

Thank you for your detailed feedback.

After doing a throughout research, we have found that in rare cases, matting or hair tangling can occur due to different uses or environments. This actually happens to every single brand that we tested, from affordable to luxury.

This is why since 2015, we have implemented a new program, which aims to help our clients and keep them happy. Basically, we guide them on how to fix or repair the hair extensions, and the overall feedback has been overwhelmingly positive. In fact, the majority of people who were unfortunate enough to experience such issues have turned into long term, returning customers.

However, another option is always a money back guarantee, which we offer as per our terms, 100% refund, no questions asked.

Thank you.

Avaliado com 1 de um total de 5 estrelas

they use synthetic and lied about it

they use synthetic and lied about it. also payed extra for shipping and still got here late

18 de setembro de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hi,

Thank you for your feedback and may I know your order number?

Also, how did you determine that the hair is synthetic? Did you perform any tests or were they done by someone else?

I went ahead and researched competitor reviews, only to see similar complains or claims that are (to be fair) fud.

In other words, AiryHair has been in the industry for more than 10 years and there is no reason or possibility for us to include synthetic hair into our wefts. Otherwise, we would not have survived and kept growing for so many years.

Finally, I can assure you that our products are of the highest quality and we are spending our time here making this world a much better and more beautiful place (instead of focusing on the artificial review score).

Anyway, we are just one email away from helping you return the item and exchange or receive a full refund.

Thanks again.

Avaliado com 5 de um total de 5 estrelas

Great Service

I just wanted to personally thank Sam for doing a great job at arranging me with a triple ombre set right before the wedding. Seriously, you guys are fantastic and the hair quality easily matches the extensions bought from the mall that were over $400, crazy!

20 de julho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm very pleased with Airyhair's …

I'm very pleased with Airyhair's customer service! I was hesitant to purchase extensions because they are so affordable I thought it couldn't be true. I emailed Airyhair with many questions and got a reply within 24 hours, if not sooner. I purchased my first set of tape in extensions 6/16/17, chose free shipping and received my hair three weeks later. I was so happy with quality of hair, as well as the amazing customer service I have received that I went ahead and bought another pack of extensions! I love that airyhair guarantees their product. Knowing I had the option to return the hair and get my money back made me feel at ease. I bought 26" double drawn and LOVE them. They are the same thickness from top to bottom! I did not purchase the Remy premium. I honestly don't understand the difference all the way, so I just went with what I could afford. The hair is super soft, doesn't break or shed when I brushed through them. Great quality. Last time I bought extensions I paid over $500 and they were not as good as the extensions I purchased from airyhair. I'm super happy and excited. Thank you guys for your exceptional customer service and great quality hair!!!!

15 de julho de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hey!

Thank you for your kind words and detailed review! Remy Premium Plus is basically a less processed version of the hair that should last longer and tangle less (for customers who experience tangling with the budget option, we always recommend Remy Plus and pretty much all of them never have any issues again). So it is a matter of personal preference I guess, the shampoos you use and other factors :)

Avaliado com 5 de um total de 5 estrelas

I love their extentions

I love their extentions, they have many color options and it's so soft and pretty. I've had mine in for 2 months now and they're still in great shape and feel amazing. I seriously would recommend them to anyone. They're cheap but not made cheap at all.

13 de julho de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The texture of the hair is wonderful …

The texture of the hair is wonderful and i like that there is thickness to it, but can these extensions be bleached? Has anyone bleach these extensions and found any complications? i heard some hair company coat the hair extension with a chemical that if bleach could result in dissolving/ destroying the hair.. i wanted to bleach the hair to rise the ombre i order because it would be faster to do it then waiting another month but i'm nervous that the rumors i've heard of other experience with other brand may happen with this one?!

7 de julho de 2017
Avaliação não solicitada
logotipo da Airyhair

Resposta da Airyhair

Hey, thank you for your interest! For remy premium plus hair, you are free to bleach the hair while for budget hair, we would recommend allow us to do so :)

Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised

Hi, I ordered the tape in extensions and the hair is beautiful matches perfect with my hair texture I got the wavy regular hair, not the double of remy and the hair is so full and thick! I washed it and no tangles it was a breeze to brush thru it, other extensions I had in the past it was annoying to brush it after washing. I was nervous about the hair cause I never ordered from your company it was so cheap but everything is perfect I just have to see how Long the tape in last in my hair that's the final test .. just wanted to let you know .. awesome so far

3 de julho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ombre choices

I want to thank Rebecca from airyhair who helped me to produce ombre extensions from the photo i found on pinterest, it is a perfect match! The hair is great, no complains, thank you.

22 de junho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great hair quality

Great hair quality. They are very trustworthy; however, shipping confirmation needed improvement. Otherwise, choose fast shipping is best option as well as great customer service, will continue to order their extensions. Thank you Airy Hair.

5 de junho de 2017
Avaliação não solicitada

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