I've used Alan Howard for years for stock, furniture, and education. I'd strongly recommend them to any salon owner or self employed hairdresser. I have used both the Stoke branch, and the Crew... Ver mais
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Veja o que dizem as avaliações
Have been using Alan Howard in Saltney for 10 years or so now and I have to say i wouldn't go anywhere else the girls are all so accommodating!! I'm always putting in late orders for deliveries and th... Ver mais
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Ordered 6% SiennaX tan with it not being clear it was old clearance stock. Images showed new design, received old stock (not seen for over 2 years) when I used the product it is expired & green. Ph... Ver mais
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Outstanding customer service specifically Chris.w, I was passed on to him through calling one of the stores and the after sales and custom service was absolutely impeccable and they have sorted me o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!
Informações de contato
Alan Howard, Unit 12 Woodbank Industrial Estate, Turncroft Lane, SK1 4AR, Stockport, Reino Unido
- 08453458535
- info@alanhoward.co.uk
- alanhoward.co.uk
4,1
Muito Bom
177 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Resposta da Alan Howard
Thank you for your five star review!
Katie
National Store Manager
I've used Alan Howard for years for…
I've used Alan Howard for years for stock, furniture, and education. I'd strongly recommend them to any salon owner or self employed hairdresser.
I have used both the Stoke branch, and the Crewe branch, and the team at both are very friendly, and always help me to find what I need.
Also, Phil and Mike, the delivery drivers from the two branches, are always really friendly and happy to help.
Thank you all.
28 de setembro de 2026
Resposta da Alan Howard
Hi Vinny, thank you for your glowing review! We love to hear this kind of feedback especially for our teams at Stoke and Crewe.
Thank you for being a loyal customer to us. We look forward to shopping with us again very soon.
Katie
National Store Manager
Great service
Have been using Alan Howard in Saltney for 10 years or so now and I have to say i wouldn't go anywhere else the girls are all so accommodating!! I'm always putting in late orders for deliveries and there always able to squeeze me in so I appreciate that very much!! Great range of products and there own Quif Premium Embossed Non-Slip Hair Foil Pop-Up Sheets!!! What a revelation! The joy of not ripping foil anymore is real!!! Woukd highly recommend this company 5 🌟🌟🌟🌟🌟
10 de setembro de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Kelvin, thank you so much for your glowing review! It's really great to hear that the team at Chester are going above and beyond for you. We really do appreciate your kind words and loyalty to us as your supplier of choice.
The Quif Pop Up sheets are a revelation aren't they? We love them too!
We look forward to you shopping with us again very soon.
Katie
National Store Manager
Fantastic service as always
Fantastic service as always, was crazy busy in store as it was VAT free, staff checked I had found everything I needed, very impressed with my savings
See you again soon
7 de setembro de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Tracey, thank you for your fabulous review! It was good to hear that you had such a great shopping experience on such a busy day in store on Monday.
We look forward to you shopping with us again very soon!
Many thanks,
Katie
National Store Manager
Resposta da Alan Howard
Hi Nicky, thank you for your five star review! We love to hear you've had a smooth shopping experience online with us. We look forward to you shopping again with us in the future.
Thank you,
Katie
National Store Manager
Really disappointed that there is a vat…
Really disappointed that there is a vat free day 7th September. But they are not taking orders over the phone.
As I was told there is only 3 members of staff in.
For a vat free day knowing youre likely to be busy. There should of been more staff in..
7 de setembro de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Jennifer. Thank you for your review. We are sorry to hear that you were disappointed that we weren't taking orders over the phone today.
Today's VAT Free sale was specifically In Store Only. It would have been great to see you in store to save on your all your essentials.
If you keep in contact with us, via our socials and email, we will keep you updated with any future promotions or sale day events.
Many thanks,
Katie
National Store Manager
Always happy to help fab service every…
Always happy to help fab service every time nothing is too much trouble 10/10 extremely efficient
29 de agosto de 2026
Resposta da Alan Howard
Thank you for your five star review and wonderful feedback! It's great to hear. We love that you have given us a 10/10!
We look forward to you shopping with us again very soon.
Katie
National Store Manager
Outstanding customer service…
Outstanding customer service specifically Chris.w, I was passed on to him through calling one of the stores and the after sales and custom service was absolutely impeccable and they have sorted me out with the most beautiful chair. Can’t thank them enough.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Elle, thank you for your amazing feedback. We pride ourselves on giving exceptional customer service and we're pleased to hear that you've experienced this during your most recent contact with us.
We look forward to seeing you again soon!
Katie
National Store Manager
Resposta da Alan Howard
Hi Lauren, our web department have been in touch via email regarding your parcel. We are awaiting a response so we can move forward with your query.
Many thanks,
Katie
National Store Manager
Had all my salon furniture from here…
Had all my salon furniture from here the service and advice from Becky at Sheffield branch was amazing and delivered on time x love my salon now thank you
6 de agosto de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Donna, thank you for your five star review and wonderful feedback! Becky is an asset to Alan Howard, she has a wealth of knowledge on furniture, and I'm pleased to hear that you love your salon! I will most certainly pass this onto her as I know she will love to read this feedback.
Many thanks,
Katie
National Store Manager
There were items missing and no…
There were items missing and no explanation or plan to re deliver
29 de julho de 2026
Resposta da Alan Howard
Hi Jemma, I believe a member of our team has been in contact with you regarding this now.
Many thanks
Katie
National Store Manager
Green / Out of Date Tan received
Ordered 6% SiennaX tan with it not being clear it was old clearance stock.
Images showed new design, received old stock (not seen for over 2 years) when I used the product it is expired & green.
Phone number online doesn’t work & submitted an email online never heard back.
2 de julho de 2026
Avaliação não solicitada
Resposta da Alan Howard
Good Afternoon Faye. Thank you for providing the additional contact information as requested. A member of our team will be in touch with you as soon as possible to resolve your issue.
Many thanks,
Katie
National Store Manager
Great friendly service thanks Lisa
22 de julho de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Aimee, thank you for taking the time to review us! We appreciate your feedback.
Katie
National Store Manager
Efficient supplier at any aspect
Very convenient, ordering online and receiving dmless than 48 hrs
28 de junho de 2026
Resposta da Alan Howard
Thank you for your five star review and feedback.
Katie
National Store Manager
Arrived quickly and packed well
28 de junho de 2026
Resposta da Alan Howard
Hi Debbie, thank you for your five star review and feedback on our service.
We look forward to you shopping with us again very soon.
Katie
National Store Manager
I absolutely love the people who work…
I absolutely love the people who work in my local AH, however head office/ customer service is so poor, despite contacting them in numerous occasions to tell them there is a problem with their payment portal that it will not let me.pay through pay pal or use pay in 3, they still have not done anything nor contacted me, forcing me to use elsewhere. Is this happening to anyone else else?
11 de junho de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Nicola, thank you providing more information to us. We will be in contact with you via email.
Many thanks,
Katie
National Store Manager
A wonderful company to have as my…
A wonderful company to have as my suppliers
Always very helpful
A product I used had been discontinued
The staff was brilliant , went above and beyond to have found the product in one of their other stores , it was delivered very soon after
Staff are always very helpful
I give them all 5 stars
Thanks you
5 de agosto de 2025
Avaliação não solicitada
Resposta da Alan Howard
Good morning Sarah. Thank you for your five star review and wonderful feedback on our customer service. We wholly appreciate that we are your supplier of choice for your business needs. Thank you for being a valued customer.
We look forward to you shopping with us again soon.
Katie
National Store Manager
Very friendly staff and very helpful…
Very friendly staff and very helpful it's a pleasure going there, best wholesalers in Liverpool the girls are always helpful..
1 de maio de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Kevin, thank you for taking the time to leave us a review! We really appreciate your feedback and love to hear how great the team at the Liverpool store are. Thank you for choosing us as your supplier for all your business needs!
We look forward to you shopping with us again very soon!
Katie
National Store Manager
Absolutley top class service as always…
Absolutley top class service as always ordered stuff and great delivery the sheffield branch on the parkways are second to non always helpfull and lovely
3 de abril de 2026
Avaliação não solicitada
Resposta da Alan Howard
Hi Jules, thank you for your five star review and wonderful feedback on our team at Sheffield Parkway! It's wonderful to hear. We look forward to you shopping with us again very soon!
Katie
National Store Manager
Resposta da Alan Howard
Hi Karen, thank you for your five star review and great feedback! We look forward to you shopping with us again soon.
Katie
National Store Manager
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