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Al Haram Tour Avaliações 

6
•
O TrustScore é 4 de um total de 5

3,9

Agência de Viagens
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Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Al Haram Tour is a leading provider of premium Hajj and Umrah travel services, committed to making every pilgrimage a smooth, safe, and spiritually fulfilling experience. With years of industry expertise and a deep understanding of the sacred journey, we design comprehensive travel solutions that combine exceptional organization, comfort, and heartfelt hospitality.

Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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3,9

Todas as avaliações

(6)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

The one-on-one customized tour with Al…

The one-on-one customized tour with Al Haram Travel was a great 5-star experience. The fast transport and quick responses to all my questions made everything effortless. The hotel's location was ideal, making commuting simple. Even though I was traveling alone for my first time, they made navigating the trip stress-free and easy. I highly recommend them to anyone!

9 de setembro de 2026
Avaliação não solicitada
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Resposta da Al Haram Tour

Thank you for your generous feedback and for choosing Al Haram Tour for your journey.

We are truly delighted to learn that your travel experience was smooth, comfortable, and free from stress. Knowing that our dedicated support, prompt communication, seamless transportation arrangements, and carefully selected accommodation contributed to a positive and enjoyable trip is immensely rewarding for our entire team.

We understand that embarking on a solo journey for the first time can be both exciting and challenging. Therefore, it is especially gratifying to know that you felt confident, supported, and well taken care of throughout your travels.

At Al Haram Tour, we are committed to delivering exceptional service and creating memorable travel experiences for every client. Your trust, confidence, and recommendation are deeply appreciated and serve as a great source of motivation for us.

It was an absolute pleasure assisting you, and we look forward to welcoming you again and serving you with the same level of excellence on your future journeys.

With sincere appreciation,

Al Haram Tour

Avaliado com 3 de um total de 5 estrelas

The company arrangements was good.

The company arrangements was good, they provide all the documents on time, they are in touch with the person doing umrah and they make sure to provide everything a person need..
There are few things which could be improve like the first hotel arrangements at madina was very bad. It would be great if the company included breakfast in the package.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Al Haram Tour

Dear Valued Customer ,

Thank you for sharing your valuable feedback and for appreciating our arrangements, timely documentation, and ongoing support throughout your Umrah journey. We sincerely apologize for the inconvenience you experienced with the first hotel in Madina. Your suggestion regarding breakfast is also noted and will be considered as we continue improving our packages. We truly appreciate your feedback and hope to serve you even better on your next journey. JazakAllah Khair!

Avaliado com 5 de um total de 5 estrelas

“Excellent Service and a Wonderful Experience!” ⭐⭐⭐⭐⭐

I had a wonderful experience with this travel agency! The service was excellent, professional, and friendly throughout the entire process. They made everything easy and stress-free, and I truly appreciated their attention to detail. I highly recommend Al Haram tour to anyone looking for reliable and excellent travel services. Thank you Hurriara Amjad for making my trip a great experience.

15 de julho de 2026
Avaliação não solicitada
logotipo da Al Haram Tour

Resposta da Al Haram Tour

Dear Valued Customer,

Thank you for taking the time to share your wonderful 5-star review!

We are thrilled to know that you had such a positive experience with Al Haram Tour. Your kind words about our service and your recommendation mean a lot to us.

A special thank you for recognizing Huraira Amjad. We are proud to have dedicated team members like Huraira who go above and beyond to ensure our customers enjoy a smooth, stress-free, and memorable travel experience. Your appreciation will certainly be shared with him.

Thank you once again for choosing Al Haram Tour. It was our pleasure to serve you, and we look forward to helping you plan many more amazing journeys in the future.

Warm regards,
Al Haram Tour Team

Avaliado com 4 de um total de 5 estrelas

It was a good experience

It was a good experience. Flight and hotels were very clean and close to Haram. Transportation was alright except that the AC was very low due to. Hot weather.

15 de julho de 2026
Avaliação não solicitada
logotipo da Al Haram Tour

Resposta da Al Haram Tour

Dear Valued Customer,

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you had a good experience and that you were satisfied with your flights, hotel accommodations, and their convenient location near the Haram. Providing a comfortable and hassle-free journey for our guests is always our priority.

We also appreciate your comments regarding the transportation. We understand how challenging the hot weather can be, and we're sorry that the air conditioning did not meet your expectations. Your feedback is valuable, and we will share it with our transportation partner to help improve the experience for our future travelers.

Thank you once again for choosing Al Haram Tour. We look forward to serving you again on your next journey.

Warm regards,
Al Haram Tour Team

Avaliado com 4 de um total de 5 estrelas

Umrah trip

When I arrived at the airport, my driver did not contact me for pick up. I contacted the driver and I had to wait 15 minutes for him to arrive. My stay at Makkah was exceptional. The service at Movenpick hotel was great. The breakfast had lots of variety there. The only downside was I was told I would get 5 beds in the hotel, but I was provided 4 beds for 5 people.Overall I enjoyed my stay at Makkah. My transportation from Makkah to Medina did not go smoothly. I called the driver, he said he is coming in 5 minutes, I waited 30 minutes for him to arrive. In Medina, we got sick, we had upset stomach. We stayed at Odest Hotel. When we arrived in the room, all 5 beds had little pieces of hair. I complained to the manager, they changed the bed sheets shortly. Other than that my stay in Medina went well. Huraira did a good job finding me the best rates for my trip for Umrah. He called me to follow up on my trip. So that was nice of him. I give this trip 4 out of 5 because of some few issues that I experienced.

30 de junho de 2026
Avaliação não solicitada
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Resposta da Al Haram Tour

Dear Mr. Asif,

Thank you for taking the time to share such a detailed review of your Umrah journey. We truly appreciate your honest feedback.

We are delighted to hear that you had an exceptional stay in Makkah and enjoyed the hospitality at the Movenpick Hotel, especially the excellent service and the variety offered at breakfast. We're also pleased to know that Huraira was able to assist you in finding the best rates and stayed in touch throughout your journey. Your kind words about his dedication mean a great deal to us.

At the same time, we sincerely apologize for the inconveniences you experienced. We understand how frustrating it must have been to wait for your airport pickup and later for your transfer from Makkah to Medina. We also regret the confusion regarding the bedding arrangement in Makkah and the housekeeping issue you encountered upon arrival at your hotel in Medina. These are certainly not the standards we aim to deliver, and your feedback has been shared with our transportation and accommodation partners to help prevent similar situations in the future.

Despite these challenges, we are grateful that you still enjoyed your overall experience and rated your trip 4 out of 5. Your feedback helps us improve our services and provide an even better experience for our future pilgrims.

Thank you once again for choosing us to be part of your blessed Umrah journey. We look forward to serving you again and providing you with a seamless experience from start to finish.

May Allah accept your Umrah and bless you with good health, peace, and many more opportunities to visit the Holy Cities.

Warm regards,
Al Haram Tour Team

Avaliado com 5 de um total de 5 estrelas

Al Haram Tour made my Umrah trip a wonderful experience

Al Haram Tour made my Umrah trip experience a good one with all the support from the beginning till the end of my journey. I would recommend them to my friends and family. Special mention to Muhammad Ibtasam for his contribution in the successful trip.

20 de março de 2026
Avaliação não solicitada
logotipo da Al Haram Tour

Resposta da Al Haram Tour

Thank you for your kind feedback and for choosing Al Haram Tour. We’re glad to hear you had a smooth experience throughout your Umrah journey.
We truly appreciate your recommendation. It was our pleasure serving you, and we look forward to assisting you again in the future.
— Team Al Haram Tour

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