AllBatteries Avaliações 

2.154
•
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The batteries I got are both working well so I'm happy. Cheaper option vs. original batteries and work the same. The delivery took a bit longer than I expected but it came eventually and I didn't min... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Es wurde einfach nicht geleifert und nicht reagiert. Ich habe eine Batterie am 02.10. online bezahlt. Weil sie nicht wie vereinbart innerhalb von 3-4 Tagen kam, habe ich nach 8 Tagen per Mail nac... Ver mais

Avaliado com 1 de um total de 5 estrelas

★☆☆☆☆ Very disappointing experience. Delivery took longer than expected, and my battery was left outside a neighbour’s house across the street. When I reported that I had not received it, AllBatt... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I recently purchased a 36v Battery for my Haibike Yamaha type 522Wh 36V 14.5Ah. I have now used the battery for two off road rides (25 miles each one) The battery performs very well with the sa... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(2.154)

64 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good Service with all the updates and…

Good Service with all the updates and delivery on time.

19 de agosto de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Avaliado com 1 de um total de 5 estrelas

Waited nearly 3 weeks for the battery…

Waited nearly 3 weeks for the battery to arrive. Sent from France as the Clowns don't hold any stock. Will never use this shower again

23 de agosto de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,
We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Avaliado com 3 de um total de 5 estrelas

The battery I needed was "in stock" so…

The battery I needed was "in stock" so I placed the order, I received about 8 emails but none with a working tracking number despite asking foe one the battery took about two week to arrive, as it was listed as in stock I thought it would have been sooner

24 de agosto de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,
The AllBatteries UK Team

Avaliado com 1 de um total de 5 estrelas

I ordered this battery as a replacement…

I ordered this battery as a replacement for my motorcycle. The battery when it arrived is fine and I have no issue with the quality of the item. I do have an issue with the time it took to receive said battery. The website does advise that some items could be supplied from France with an estimated delivery of 8 working days. It finally arrived and took nearly 3 weeks ! I phoned customer service on 2 occasions but was unable to get a confirmed delivery date as it was coming from France? A bit bizzare, not like it's coming from Mars, and the tracking number didn't work until it was in the UK. It took to long and I won't be using Allbateries again.

19 de agosto de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,
We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Avaliado com 1 de um total de 5 estrelas

Waited three weeks for a battery to…

Waited three weeks for a battery to arrive,which, as of yet hasn't!!
This company is just a badly run "drop shipping" outfit and appears they don't hold any stock

Customer service is appalling, not motivated and clearly don't care ... you'd get more information/help from a banana?!

Please, do yourself a favor and order elsewhere. You can thank me later.

16 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They don't stock the item advertised

I ordered a battery from this company. They lead you to believe that they have items that they don't have in stock. I needed the battery to fit to my motorcycle for a big trip. I was informed that there would be a wait of over two weeks before it would be in stock. Obviously I bought one elsewhere. Although payment is taken immediately once an order is taken, somehow it takes 7 to 10 days for a refund to be made. As yet one hasn't been received. In future I'll avoid this company like the plague. Luckily I paid through PayPal and so am raising the issue with them.

13 de agosto de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you for letting us know about this. Your feedback helps us improve. We are looking into this issue and hope to resolve it promptly.
Kind regards,
The AllBatteries UK Team

Avaliado com 5 de um total de 5 estrelas

Great Service !

Easy to contact, good quality product , quick delivery,very pleased. Will use this company again and would certainly recommend them to friends.

8 de julho de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team

Avaliado com 2 de um total de 5 estrelas

Very slow delivery

Very slow delivery, was under the impression it was coming from the UK, but it took 12 days to come from France and I need it sooner, customer service was non existent when I called. Wont use them again.

29 de junho de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,
The AllBatteries UK Team

Avaliado com 4 de um total de 5 estrelas

Easy purchase of replacement batteries…

Easy purchase of replacement batteries for an obsolete phone at an acceptable price, but with a longer delivery time than expected1106

11 de junho de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you very much for your kind words. We really appreciate your feedback.

Kind regards,
The AllBatteries UK Team

Avaliado com 5 de um total de 5 estrelas

Great price and service

Allbatteries had the specific batteries I needed and not only were they available but they were at a good price too!. They came shortly after order and were nicely an safely packaged. I would definitely use all batteries again and recommend them to others 👍

8 de junho de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Avaliado com 1 de um total de 5 estrelas

No refund, many calls, no progress after 8 weeks.

Trying to get a refund for a Bosch lawnmower battery that failed since April. Numerous calls to try to progress this. As of mid June, no refund

13 de junho de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you for letting us know about this. Your feedback helps us improve. We are looking into this issue and hope to resolve it promptly.
Kind regards,
The AllBatteries UK Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, reasonable prices and very fast delivery time. Genuinely nice people who went out of their way to help. i will be using AllBatteries for all my replacement batteries.

28 de maio de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Avaliado com 5 de um total de 5 estrelas

ICOM Marine VHF Handheld Radios

I have two very old handheld Icom marine vhf radios, new batteries were ordered and received direct from France, cost was very reasonable and the delivery time within 9 days was excellent, I couldn't be more pleased.

4 de junho de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team

Avaliado com 5 de um total de 5 estrelas

Replacement battery for old Hitachi Drill

Ordered replacement battery for old Hitachi drill. Eventually arrived from France. Fitted..Working..Happy !! Old Codger.

16 de maio de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Avaliado com 5 de um total de 5 estrelas

Rapid service and a VERY good price

Rapid service and a VERY good price. I had a dead 36v Bosch Rotak lawnmower battery. Replacements tend to be around £120, though it's true that Amazon had/has it for £99. Then I spotted Allbatteries offer at £78 including an extremely reasonable £2.92 for carriage. Took only a couple of days to arrive.

4 de junho de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear Customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Avaliado com 4 de um total de 5 estrelas

These were the only place I could find…

These were the only place I could find the battery for my ride on lawn mower ( seems to be a shortage)!
Took a few weeks to arrive but all good and fitted and works, what more can you say!

14 de maio de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you very much for your kind words. We really appreciate your feedback.

Kind regards,
The AllBatteries UK Team

Avaliado com 1 de um total de 5 estrelas

No after-sales service

They might be slightly cheaper but if you get a problem they don't even have the courtesy to reply to your emails...

25 de maio de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Avaliado com 1 de um total de 5 estrelas

They took payment then told me they are…

They took payment then told me they are not in stock and will take 3 weeks
Jokers

30 de maio de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,
We deeply apologise for the shipping delay. We have two warehouses, one in Solihull and one in France. Unfortunately the battery you ordered was out of stock in our local warehouse so we had to ship it from France. We are working on improving our inventory management to prevent issues like this from happening again.

Kind regards,
The AllBatteries UK Team

Avaliado com 4 de um total de 5 estrelas

Good service, reasonable value.

Odered a battery for an old mobile phone and told to expect delivery in 10+ working days, as coming from France, but turned up in 6 which was a pleasant surprise, although no tracking information. Battery as described and a fair price but delivery charge rather steep for such a small, light item.

10 de fevereiro de 2024
Avaliação não solicitada
logotipo da AllBatteries

Resposta da AllBatteries

Dear customer,

Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team

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