Ordered 2 ihram for my son and nephew for Umrah, only for have two adult XL ihrams delivered. Have tried to make contact numerous times via phone and email but no ones responded. Disgusting custome... Ver mais
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Veja o que dizem as avaliações
As regards the store, I use Almanaar Islamic Store regularly to purchase fragrances. I am always nervous about purchasing from new store but from day 1, I have always found their service reliable an... Ver mais
A empresa respondeu
One of the best saleswomen that we have ever met. Sofina and Saimara welcomed us very nicely and helped us buy exactly what we need. Instead of buying one, we decided to buy four beautiful dresses wit... Ver mais
A empresa respondeu
I came upon this wonderful experience by looking for something to make the house smell nice ,When I opened the beautiful packaging to an even more beautiful Bottle, The smell was glorious and have se... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Almanaar Provides A Wide Range of High-Quality Products for An Islamic Lifestyle. We Have Abayas In Plenty of Designs & Styles, High Quality Thobes/Jubbas, Loads of Hijabs in Different Styles, Home Décor Including Islamic Arts & Canvases, Sunnah Foods & Herbs, Health & Beauty Products, Islamic Books & Literatures, A Huge Collection of Arabic Perfumes & Fragrances, Hajj & Umrah Essentials And Much More.
Informações de contato
430 Coventry Road, B10 0UG, Birmingham, Reino Unido
- 0121 684 5004
- almanaar.co.uk
3,2
Bom
446 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Exactly as requested very happy would purchase again
28 de julho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
I ordered red henna...the colour is…
I ordered red henna...the colour is good but the henna is very runny..can't use it
20 de julho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you for taking the time to share your feedback with us. We are glad to hear that you liked the color of the red henna you ordered. However, we apologize for any inconvenience caused by the henna being too runny.
During hot weather conditions, henna paste can become more fluid, making it challenging to apply. We understand how frustrating this can be, and we apologize for the inconvenience it may have caused.
To address this issue, we recommend refrigerating the henna for a short period before application. This can help thicken the paste and make it easier to work with. Additionally, you can also mix a small amount of henna powder into the paste to achieve a thicker consistency.
Please rest assured that we take your feedback seriously and will work to improve our products to better suit different weather conditions.
If you need any further assistance or have any other questions, please don't hesitate to reach out to us.
Thank you again for your valuable feedback.
Great website and variety of products
Great website and variety of products. Full of useful information also. Very easy to navigate and great service with updates throughout. Thank you. Was recommended this place by my brother. Did not disappoint.
10 de julho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
No complaints
Easy to use website, good product range, fast delivery for local pickup, good customer service in store.
4 de julho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Such good quality at a low price !
Such good quality at a low price !
I brought around 4 good quality Islamic books for around £16 and the shipping was so quick ! Aswell as this they communicated well and I am very happy with the overall experience Subhanallah
JazAllah khair 🤲🏻
5 de julho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Great company to use and great products…
Great company to use and great products , my order arrived within 3 days … definitely recommend using this company
29 de junho de 2023
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Perfect!!
Products as described. Good quality. I'm very happy with my order. Highly recommended. Thanks a lot!
25 de junho de 2023
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Fast service
2 de julho de 2023
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Well packed perfume.
29 de junho de 2023
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
This clothing store exceeded my…
This clothing store exceeded my expectations with its high-quality cotton fabrics that have proven to be resistant to fading even after multiple washes. Additionally, their delivery service was prompt and reliable, ensuring that my order arrived right on time.
11 de junho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Gift
An issue arose where I needed help. I contacted them via email and they got back to me very quickly.
However, the item arrived at the wrong address that might have been an error on my side, I'm not sure.
25 de junho de 2023
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
High quality اللهم بارك
High quality اللهم بارك, tabarak’ اللّٰه
2 de julho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Regused refunding full charge for wrong items
I ordered a red scarf and 2 bottles of what is claimed to be pure origional ithmid eye kohl. I recieved an orange scarf and their eye product is also cheaply botteled in bottles that are origionally roll perfume. once they had the items back refunded only price of items charging me around 3-4 pounds for their delivery and refused to refund it.
1 de junho de 2023
Resposta da almanaar Islamic Store
We appreciate your feedback. It's important to clarify that we did send the correct items, but we understand your decision to return them due to personal preference. Please note that our return policy, which is clearly outlined, does not include refunds for shipping fees when returns are based on customer preference.
Thank you for understanding, and if you have further questions or need assistance, feel free to reach out.
Excellent online service and super…
Excellent online service and super speedy delivery. Thank you al manaar
16 de junho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Amazing products
Amazing products, well priced and items arrived when expected
9 de junho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Prompt delivery of items ordered
Prompt delivery of items ordered, no issues at all. Ordered twice in a short space of time and had same service.
1 de junho de 2023
Avaliação não solicitada
Resposta da almanaar Islamic Store
Thank you so much for sharing your shopping experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Many thanks for your kind words.
Shemagh Purchase
Ordering, delivery and delivery notifications were all good. I ordered a simple Shemagh and only not a 5 as there’s minor stitching and it needed a few washes to get the manufacturer odours out. Otherwise nice soft cotton.
16 de junho de 2023
Avaliação não solicitada
Skirts are a timeless fashion staple
Skirts are a timeless fashion staple, and I recently found the perfect skirt at this store. The selection of skirts was impressive, offering a variety of styles, lengths, and patterns to suit any occasion.
31 de maio de 2023
Avaliação não solicitada
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