We were looking for a multi country trip that was difficult to arrange through standard websites. We came across Al Muqadas Travel and were a little skeptical at first. However we were handled by an... Ver mais
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Veja o que dizem as avaliações
Booked an Umrah package with Al Muqadas Travel (affiliate of Times Travel Ltd, ATOL 74904) and paid £599 into their corporate NatWest account.On 25 June, they claimed my flight was cancelled. It has b... Ver mais
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It was really a good experience with this agency. Very fast and smooth process Aiza did for me. Especially i like her on/off time response. I highly recommend her for Umrah visas. Thank you Aiza.
A empresa respondeu
Great experience with al muqadas travel Everything was perfect and On time. Whenever i want some help or any kind of query or question the staff specially Sister Ayesha she was very humble person an... Ver mais
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Detalhes da empresa
Escrito pela empresa
Al Muqadas Travel provides trusted Hajj and Umrah travel services across the UK. We focus on delivering well-organised, reliable, and comfortable pilgrimage journeys, ensuring every detail is managed with care from start to finish.
Informações de contato
13 Station Rd crydon , SE25 5AH, UK, London , Reino Unido
- +44 20 450 23777
- info@almuqadastravel.co.uk
- almuqadastravel.co.uk
4,3
Excelente
20 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We were looking for a multi country…
We were looking for a multi country trip that was difficult to arrange through standard websites. We came across Al Muqadas Travel and were a little skeptical at first. However we were handled by an agent named Waqas who took care of all our needs. He was patient and diligent and produced an itinerary that was just what we were looking for. He took the time to ensure that our needs were met. He searched for the right flights, hotels, transfers and was receptive all our changes and nuances. We feel he provided great value to our upcoming trip and looking forward to arranging our next trip with him.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Thank you so much for your wonderful review and for choosing Al Muqadas Travel for your multi-country trip. We’re delighted to hear that Waqas was able to understand your requirements, patiently work through all the details, and create an itinerary that matched exactly what you were looking for.
We truly appreciate your trust in us, especially when planning a complex multi-country journey. Your kind words mean a lot to Waqas and the entire Al Muqadas Travel team.
We’re looking forward to helping you with your future travels and making them just as smooth and memorable. ✈️🌍
Warm regards,
Al Muqadas Travel Team
Aysha was very helpful and cooperative
Aysha was very helpful and cooperative. I’m very happy with her service.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Thank you so much for your kind words! We’re delighted to hear that Aysha was helpful, cooperative, and provided you with a positive experience.
We truly appreciate your trust in Al Muqadas Travel and your wonderful feedback. We’ll be sure to share your kind words with Aysha. We look forward to assisting you again on your future travels! ✈️🌍
Warm regards,
Al Muqadas Travel Team
It was really a good experience with…
It was really a good experience with this agency. Very fast and smooth process Aiza did for me. Especially i like her on/off time response. I highly recommend her for Umrah visas. Thank you Aiza.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth and positive experience with Al Muqadas Travel.
We’re especially pleased that Aiza was able to assist you quickly and efficiently with your Umrah visa and was available to support you whenever you needed. We’ll definitely share your kind words with her.
Thank you for recommending Aiza and trusting Al Muqadas Travel. We look forward to assisting you again on your future Umrah journeys! 🤍✈️
Warm regards,
Al Muqadas Travel Team
I have a very great experience at…
I have a very great experience at umrah, the hospitality is so wonderful.
Al Muqadas travel Ltd is one of the best trusting travel agents and all thanks to Ayesha, she's so wonderful and helpful
4 de setembro de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
JazakAllah Khair for your wonderful review and kind words! 🤍
We are truly delighted to hear that you had a great experience with Al Muqadas Travel Ltd and enjoyed our hospitality and services. A special thank you for appreciating Ayesha — she will be very happy to hear your kind words.
It was our pleasure to assist you with your Umrah journey. May Allah accept your Umrah and bless you and your family. 🕋❤️
We look forward to serving you again in the future, InshaAllah.
Resposta da Al Muqadas Travel Uk
You’re most welcome! 🤲🏻 It was our pleasure assisting you. May Allah accept your Umrah and bless you and your family always. Ameen. 🤲🏻🕋
Alhamdulillah very good stuff and…
Alhamdulillah very good stuff and service
18 de agosto de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Thank you so much for your wonderful feedback! 😊 We’re delighted to know that you were happy with our service. Your kind words and 5-star rating truly mean a lot to us. ⭐️
We look forward to serving you again soon. ❤️
Alhamdulillah, thank you for your trust and support!
Regards
Al Muqadas Travel
I booked Umrah tickets through Al…
I booked Umrah tickets through Al Muqadas Travel. Highly satisfied and recommended.
30 de agosto de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Thank you so much for your kind words and 5-star review! ⭐️ We’re truly delighted to know that you were highly satisfied with your Umrah ticket booking experience with Al Muqadas Travel.
Your trust and recommendation mean a lot to us. May Allah accept your Umrah and bless you and your family. 🤲❤️
We look forward to serving you again! ✨
Regards,
Al Muqadas Travel
I booked hotel with them .it was very…
I booked hotel with them .it was very convenient starting from booking till end .all went smoothly. They take long to reply but get the job done in the end. Thank you
Ayesha and talha I dealt with both are absolute stars.
17 de julho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Thank you so much, Amber, for your wonderful review! ⭐️
Your kind words mean a lot to the whole team. We’ll make sure Ayesha and Talha know how much you appreciated their support. ❤️
Thank you once again for choosing Al Muqadas Travel, and we look forward to assisting you again in the future!
Warm regards,
Al Muqadas Travel
Booked an Umrah package with Al Muqadas…
Booked an Umrah package with Al Muqadas Travel (affiliate of Times Travel Ltd, ATOL 74904) and paid £599 into their corporate NatWest account.On 25 June, they claimed my flight was cancelled. It has been nearly a month and they refuse to refund me. The agent (Ayeesha) stopped replying properly and deleted their bank details from our chat.I have launched a formal police case with Action Fraud and a fraud claim with my bank. They only refunded me after I dropped a negative review here, after which they kept begging me to remove the review. Do your due diligence before travelling with them.
8 de junho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
We are sorry that you were disappointed with your experience.
We would like to clarify that your refund has already been processed. Although we had not yet received the refund from the airline, we chose to issue your full refund from our own company funds to ensure you received your money as quickly as possible, rather than asking you to wait for the airline's processing time.
Your refund was completed within one day, demonstrating our commitment to resolving the matter promptly and providing the best possible customer service.
For complete transparency, we will also attach the refund receipt, which was already sent to you previously, as confirmation that the refund has been successfully processed.
We understand that flight cancellations can be frustrating, and we appreciate your patience throughout the process. We respectfully ask that you update your review to reflect that your refund has now been successfully processed.
Refund Reference : 639177
Payment Amount : 599GBP
Recipient Name : Aminat Yusuf
Received by Recipient's Bank : 19th Jul 2026 , 17:06PM
Thank you, and we wish you all the best for your future travels.
Team provides excellent services
Team provides excellent services, are always helpful and help you with any inquiries or questions regarding the trip and services. I highly recommend them!!
16 de julho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Dear Mahanur,
Thank you so much for your wonderful 5-star review and for recommending Al Muqadas Travel.
We are delighted to hear that you found our team helpful and responsive throughout your journey. Providing excellent service and ensuring all our customers' questions and concerns are addressed is always our top priority.
Your kind words and recommendation mean a great deal to us and motivate our team to continue delivering the highest level of service.
We look forward to assisting you with your future travels. May Allah bless you and accept your Umrah.
Kind regards,
Al Muqadas Travel Team
Excellent service
Excellent service. Huge thanks to entire team for the smooth process.
Especially ayesha who helped me every step of the way.
Thanks again
10 de julho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Dear Abdullah,
Thank you so much for your wonderful 5-star review. We truly appreciate you taking the time to share your experience.
We're delighted to hear that you had a smooth journey and that our team was able to meet your expectations. A special thank you for mentioning Ayesha—she will be pleased to know her support and dedication made a positive difference throughout your journey.
It was our pleasure to assist you, and we look forward to serving you again in the future. May Allah accept your Umrah and bless you with many more opportunities to visit the Holy Lands.
Kind regards,
Al Muqadas Travel Team
Great services from Talha
Great services from Talha
I was afraid with the negative reviews and a new company but he just took 1hour after the payments and booked everything for me even though I called to airline and hotels and they said my reservation are well confirmed
Amazing customer services from the guy
Gonna give him more business in future
Thank you for everything
15 de julho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Dear Kaisar,
Thank you for your wonderful 5-star review. We're delighted to hear that Talha provided you with fast, reliable service and that everything was confirmed smoothly.
Your trust and kind words mean a lot to us. We look forward to serving you again soon, In Sha Allah.
Kind regards,
Al Muqadas Travel Team
Excellent services recieved from ayesha
Excellent services recieved from ayesha
Process was hassle free everything that they committed they provided me as well
Will recommend them as well
15 de julho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Dear Haider,
Thank you for your kind review and recommendation. We're delighted to hear that Ayesha made your experience smooth and hassle-free. Your support means a lot to us, and we look forward to serving you again.
Kind regards,
Al Muqadas Travel
Excellent services i got from this…
Excellent services i got from this company
Basically when I was booking with them I was very concerned but they handled my query and sorted out every single concern
And services that I got in makkah and madinah was truly amazing and wonderful whenever i will go definitely i will use you guys and recommend others
Thank you so much for everything jazakallah and appreciated
15 de julho de 2026
Avaliação não solicitada
I'm writing thisUnfortunately, my experience was very disappointing. After taking my deposit, Communication became very poor, and it was extremely difficult to Get responses. Following my payment, I w
Unfortunately, my experience was very disappointing. After taking my deposit, Communication became very poor, and it was extremely difficult to Get responses. Following my payment, I was informed that additional charges would apply, which I was not expecting.
Based on my Experience, I would advisE others to be cautious and makesure they have all costs and terms confirmed in writing before proceeding with a booking.
Kindly aware of these scammers
23 de junho de 2026
Avaliação não solicitada
First time Umrah
First time Umrah, sister Aiza organised everything for me, I was very pleased with how professional she was and she called me every few days to check on how I was getting on, thank you Aiza and may Allah rewards you.
14 de junho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Dear Ali,
Thank you for your wonderful review. We are truly grateful that you chose us for your first Umrah journey. We're delighted to hear that Aiza was able to support you throughout the process and ensure everything went smoothly.
Your kind words and heartfelt prayers mean a great deal to our team. We look forward to serving you and your family again in the future, In Sha Allah.
Kind regards,
Al Muqadas Travel
Very good service and friendly I…
Very good service and friendly I recommend to everyone go to her name is (ayesha) always reply quick anytime u want
17 de junho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Dear Akar Qadr,
Thank you for your wonderful review. We are truly grateful that you chose us for your first Umrah journey. We're delighted to hear that Aiza was able to support you throughout the process and ensure everything went smoothly.
Your kind words and heartfelt prayers mean a great deal to our team. We look forward to serving you and your family again in the future, In Sha Allah.
Kind regards,
Al Muqadas Travel
Ayessha she was very helpful of or…
Ayessha she was very helpful of or family package and onwards holidays I highly recommend for you for your one stop Umrah and holidays
2 de abril de 2026
Avaliação não solicitada
Great experience with al muqadas travel…
Great experience with al muqadas travel
Everything was perfect and On time. Whenever i want some help or any kind of query or question the staff specially Sister Ayesha she was very humble person and always answered my questions within like 4 to 5 minutes .
12 de junho de 2026
Avaliação não solicitada
Resposta da Al Muqadas Travel Uk
Dear Talha,
Thank you for your wonderful 5-star review. We’re delighted to hear that you had a great experience with Al Muqadas Travel and that everything went smoothly and on time.
Your kind words and trust mean a great deal to us. We look forward to serving you again for your future travels, In Sha Allah.
Kind regards,
Al Muqadas Travel
A lovely experience, thank you
I planned to travel for Umrah at a short notice prior to Umrah visits being paused prior to Hajj. Almuqadastravel was excellent for curating a 5 day package ( air travel , hotels and visa in Makkah and Madina) for me within a couple of days at a competitive price. I must commend Ayesha, their representative, as a person to go to, updating and reassuring me about the visa and hotel arrangements. She also sent me intermittent messages during my visit, checking how things were going. This made it a very personalised service. I gave her some feedback on more information to be available on different ways to travel when in Saudia, different terminals in Jeddah, travel arrangements between both terminals as different flights arrive at different terminals distance apart and to offer exact info regarding walking distance from hotel to women praying areas. She took it on board. I have found working with this agency and particularly Ayesha a pleasant experience and shall try them again. I highly recommend their service.
8 de abril de 2026
Avaliação não solicitada
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