Although we did not purchase tile from Aloft Tiles, we appreciate the follow-up phone call and email after receiving our sample tiles. Unfortunately, the colors did not work for our bathroom project.... Ver mais
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Veja o que dizem as avaliações
Tile looks great.. we used 31 X 31 inch porcelain pieces.. Their coordinator Julia is the best I have ever communicated with and followed through on all issues including shipping.. The tile was s... Ver mais
A empresa respondeu
Our tile came quickly, efficiently & when we had an issue with some tiles being broken upon delivery, they were quickly replaced, you have 48 hrs to report any damage. Customer service was great Julia... Ver mais
A empresa respondeu
Customer service and quick shipping of the tile sample was great. But the tile themselves looked better in the picture. The tile looked like an ink jet printer image and we won't be choosing this for... Ver mais
Detalhes da empresa
Escrito pela empresa
At Aloft Tiles, we are dedicated to transforming spaces with our exquisite collection of porcelain and mosaic tiles that boast unique designs and unmatched quality. Our passion for design excellence drives us to curate a range that caters to diverse tastes and aesthetics.
Informações de contato
1055 E BROKAW RD STE 30 # 394, 95131, San Jose, Estados Unidos
- (408) 461-5055
- support@alofttiles.com
- alofttiles.com
4,7
Excelente
102 avaliações
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Resposta da Aloft Tiles
Thank you for your review! We’re so glad your order arrived quickly and that the tile was exactly as expected. We appreciate you choosing Aloft Tiles and hope to work with you again on your next project!
Resposta da Aloft Tiles
Thank you so much! We’re so happy to hear that you had a great experience with our team. It was a pleasure working with you, and we really appreciate your kind words!
Resposta da Aloft Tiles
Thank you so much! We’re so glad you loved the tile and that your order arrived quickly. We truly appreciate your support and are happy we could provide a great product and a smooth experience!
Found a pale blue tile at
Found a pale blue subway tile at Aloft that I was not able to find at any tile stores. The perfect soft, pale blue.
24 de julho de 2026
Resposta da Aloft Tiles
Thank you for your review! We’re so glad you found the perfect pale blue subway tile at Aloft Tiles. We love offering unique tile colors and styles that can be hard to find locally. We hope your new tile looks beautiful in your space!
Resposta da Aloft Tiles
Thank you for the kind review! We’re so glad you received great service and helpful feedback from our team. We truly appreciate you choosing Aloft Tiles and look forward to helping with your future tile projects.
Great customer service !
I ordered a sample that somehow got AutoCorrect to the wrong ZIP Code, so it was returned. I emailed them. They were super quick to respond and they re-shipped it to the correct address immediately. So much help thank you.
1 de julho de 2026
Resposta da Aloft Tiles
Thank you so much for your kind review! We’re sorry your sample took a little detour, but we’re glad our team responded quickly and re-shipped it to the correct address. We truly appreciate your patience and are so happy we could help!
Great Follow-up Customer Service
Although we did not purchase tile from Aloft Tiles, we appreciate the follow-up phone call and email after receiving our sample tiles. Unfortunately, the colors did not work for our bathroom project. It's sometimes hard to tell with computer monitors what the color is until you see it in person. We're grateful you offer a quick and affordable "sample" program. Thank you!
22 de junho de 2026
Tile quality is great
Tile quality is great. Very diligent packaging so nothing broke.
27 de maio de 2026
The tiles arrived undamaged and…
The tiles arrived undamaged and beautiful. It's difficult to find Pink Penny Rounds with a soft color. Thanks
26 de maio de 2026
Tile looks great...we used 31 X 31 inch porcelain
Tile looks great.. we used 31 X 31 inch porcelain pieces..
Their coordinator Julia is the best I have ever communicated with and followed through on all issues including shipping..
The tile was strapped at an angle on the
pallet by SAIA very unusual but no tile was broken.. delivered safely..
I definitely recommend Aloft Tile.
30 de maio de 2026
Resposta da Aloft Tiles
Thank you so much for recommending Aloft Tiles! We’re thrilled that your 31 x 31-inch porcelain tile arrived safely and looks great in your space. Large-format porcelain tile requires careful handling, so we’re especially glad the shipment arrived without any broken pieces. Julia truly appreciates your kind words and was happy to assist with the order, shipping, and any concerns along the way. Thank you again for choosing Aloft Tiles—we hope you enjoy your beautiful new tile for many years!
Excellent response to order as well as…
Excellent response to order as well as follow up
28 de maio de 2026
The website is attractive
The website is attractive, and once I asked to speak to a representative via the chat function, I received a phone call, and the assistance provided was what I needed to make a decision. Delivery was fine and timely. And the tiles are lovely!
22 de abril de 2026
A+++
The Customer service was above and beyond anything I have dealt with in years! I dealt with one person and they were there through everystep to answer any questions, help with decisions and even came to the rescue when I had an issue with the delivery company (which is a seperate entity) it was resolved within an hour. I would highly recommend Aloft tiles!! A+++ (ps- the tile is high quality and beautiful) Very satisfied customer
28 de abril de 2026
Resposta da Aloft Tiles
Thank you for sharing your experience with us! Feedback like yours inspires us to continue providing the best possible service. Whether helping customers find the perfect product or ensuring seamless delivery, we are always here to assist you long after the sale. We are thrilled to hear that you appreciate the high quality of our designer tiles and that they have transformed your space from ordinary to extraordinary. Thank you once again for being a loyal customer!
Customer service was remarkable
Customer service was remarkable. They found a tile I have been looking for to match a purchase from 2 years ago from another vendor! Super helpful and resourceful. Called me with updates. Sent me multiple sample tiles. 5 stars.
28 de abril de 2026
Resposta da Aloft Tiles
Thank you for sharing your experience with us! We are thrilled to hear that we met our goal of providing exceptional customer service. We understand the importance of responsive and resourceful support for special tile requests. At Aloft Tiles, we always strive to go above and beyond to ensure all client needs are fully met. We look forward to working with you in the future!
Resposta da Aloft Tiles
Thank you for your kind words! We are thrilled to hear about your excellent experience with Aloft Tiles. Your feedback is invaluable to us, and we look forward to tackling any future tile projects together!
Great
Great! My contractor will be placing an order soon!
Although shipping took longer than expected.
22 de abril de 2026
Resposta da Aloft Tiles
Thank you so much for your feedback! We’re truly pleased to hear that your contractor will be placing an order soon and that you’ve chosen to move forward with Aloft Tiles for your project. We are very proud of our swift shipping, and we apologize that we let you down. It means a lot to us that you trust us to transform your space! We’re here to support you every step of the way as you prepare your tile order. Thank you for allowing us to be part of this journey with you!
Resposta da Aloft Tiles
Thank you so much for your kind review! We’re thrilled to hear that your tiles are amazing and exactly what you expected. At Aloft Tiles, we offer high-quality porcelain and ceramic tiles that bring beauty, durability, and style to every space! We source all our products from the world's most reputable and quality-conscious suppliers. We truly appreciate your support and hope you enjoy your tile project for years to come!
Beautiful selection of tiles. Great Service
Beautiful selection of tiles. Excellent customer service. Julia was very knowledgeable, responsive, and resourceful. She made the whole process so pleasant and issue free. Thank you so much!
1 de abril de 2026
Avaliação não solicitada
Resposta da Aloft Tiles
Thank you for your wonderful review! We are thrilled to hear that you loved our selection of premium tiles and had an excellent customer service experience with Aloft Tiles. Our team takes great pride in providing knowledgeable, responsive, and resourceful support to our customers. We’re delighted that she made your tile selection and ordering process smooth, pleasant, and hassle-free. We truly appreciate your support and look forward to assisting you with your future kitchen, bathroom, backsplash, and flooring tile projects!
The representative was helpful and sent…
The representative was helpful and sent samples quickly
27 de março de 2026
Resposta da Aloft Tiles
Thank you for your awesome review! We’re so glad to hear that our representative was helpful and that you received your tile samples quickly. Here at Aloft Tiles, we’re committed to providing great customer service and fast sample delivery to help homeowners, designers, and builders find the perfect tile for their projects. We truly appreciate your support and look forward to helping with your future tile needs!
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