Web site is good and easy to navigate. Free samples are excellent. The ordering and payments processes are straightforward. Delivery was on the day I was advised by email and the driver unloaded th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I recently replaced my old 6ft timber fence panels with the Maple range composite panels to fit into my existing concrete posts and gravel boards. The difference is huge — the panels look great, f... Ver mais
A empresa respondeu
This company and staff are outstanding they do what they say they will do. Had a slight hiccup with my fence, which turned out to be the way I fitted the panels and not allowing for expansion. A team... Ver mais
A empresa respondeu
Peter, the delivery driver, arrived at 0830 at our home in Southern Scotland after having driven from Essex. He messaged to say he would be arriving in half an hour and he did. The load neatly fille... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.
Informações de contato
1st Floor Office 39-41 Church Street, RH20AD, Reigate, Reino Unido
- 02030111661
- info@alphadecking.co.uk
- alphadecking.co.uk
4,8
Excelente
204 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Alpha Decking
Thanks for the 5* review!
Easy from the start
Easy from the start - no messing about and Alpha did what they said they were going to do.
19 de setembro de 2024
Resposta da Alpha Decking
Thank you very much for taking the time to leave your review.
Great amazing quality product so easy to…
Great quality product so easy to install would definitely recommend to anyone
14 de setembro de 2024
Avaliação não solicitada
Resposta da Alpha Decking
Thank you for the 5* review!
Great service and very pleasant to…
Great service and very pleasant to speak too and very good knowledgeable .
14 de setembro de 2024
Resposta da Alpha Decking
Hi Shane,
Thank you very much for taking the time to leave your review. It's really appreciated by all the team here.
Thanks.
Fencing
Great product great price great delivery by a nice guy when said
First class in every way.
Brilliant to fit
Thank you
14 de setembro de 2024
Resposta da Alpha Decking
Thank you very much for taking the time to leave your five star review for us. It means a lot to all the team.
Wonderful Fencing
Everything was Excellent, from ordering, updates, delivery and finally a super product!
14 de setembro de 2024
Resposta da Alpha Decking
Thank you very much for the kind review.
Chelsea was great she sorted everything…
Chelsea was great she sorted everything out for us making ordering very easy. The fencing was delivered as promised on time by a pleasant driver can't fault the service or the product. Easy to install and looks great.
5 de setembro de 2024
Resposta da Alpha Decking
Thank you very much for your kind words and Chelsea will be very happy to be mentioned as well. All the best.
Helpful knowledgable staff
Helpful knowledgable staff. Nothing was too much trouble
5 de setembro de 2024
Resposta da Alpha Decking
Hi,
Thank you very much for leaving your review.
Outstanding company.
Having not used composite fencing before, I had a couple of questions, the technical knowledge and installation advice from these guys was outstanding, I was kept fully informed from purchase to delivery and the delivery guy, was extremely helpful and pleasant (Amazon could learn from him) the product is a joy to work with and I must say, I’m over the moon with the result. Thank you Alpha Decking!
5 de setembro de 2024
Resposta da Alpha Decking
Hi Martin, thank you very much for taking the time to leave your review and for your kind words about the delivery driver.
Resposta da Alpha Decking
Thank you very much for leaving your review. We really do appreciate you taking the time out to do this.
Thank you.
Quality Fencing
Very helpful at the planning stages, no question left unanswered. Delivery on time. A really good quality product. Very impressed!
6 de maio de 2024
Resposta da Alpha Decking
Hi Zoe,
Thank you very much for taking the time to leave your review. I’m glad you’re happy with the product and we could help along the way.
Thank you,
Alpha Decking.
Spot on product and good coms on the…
Spot on product and good coms on the phone.
18 de agosto de 2024
Resposta da Alpha Decking
Thank you very much for the kind review.
Alpha Decking.
Excellent product
Excellent product and very happy with the resulting garden look. Very good communication with Chelsea and Dan. A minor issue of initial delivery quantity quickly resolved.
1 de junho de 2024
Resposta da Alpha Decking
Hi Gary,
Thank you for your kind words and the mention for Dan and Chelsea, they’ll be very happy!
All the best,
Alpha Decking.
The product is brilliant and so easy to…
The product is brilliant and so easy to work with
17 de agosto de 2024
Resposta da Alpha Decking
Thanks for 5* review Peter!
Alpha Decking.
Resposta da Alpha Decking
Thanks Daniel, your review means a lot to all the team.
Alpha Decking.
Resposta da Alpha Decking
Hi,
Thank you very much for taking the time to leave your 5* review.
Thanks,
Alpha Decking.
Great product and purchase experience
Great hassle free experience for ordering and delivery of fencing panels. Good communication and updates on delivery. Easy installation fantastic product and garden looks great.
31 de maio de 2024
Resposta da Alpha Decking
Hey Andrea,
Really appreciate you leaving your review.
Thank you,
Alpha Decking.
Free Sample Too Beautiful Fence
Ordered a free sample loved the colour pattern and the quality rang to talk through what I was planning was given detailed information regarding what would be required and tools which work best. Delivery was on time. Absolutely love the finished fence looks great
products are high quality and staff are knowledgeable and friendly great company would recommend to anyone
17 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for leaving such a detailed review. It’s great to hear you were happy with everything.
Thanks again,
Alpha Decking.
Very good customer service
Very good customer service. Queried my order when they thought it might be wrong. Some stuff out of stock but told me that up front.delivered when said all ok Good product. Looks great.
17 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your review. I’m glad the customer service was as expected and that you’re happy with the end products.
All the best,
Dan.
Easy to place order for samples and…
Easy to place order for samples and easy to place main order for fencing
17 de agosto de 2024
Resposta da Alpha Decking
Hi Lindy,
We all really appreciate your taking the time to leave your 5* reviews.
Alpha Decking.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.