Web site is good and easy to navigate. Free samples are excellent. The ordering and payments processes are straightforward. Delivery was on the day I was advised by email and the driver unloaded th... Ver mais
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Veja o que dizem as avaliações
I recently replaced my old 6ft timber fence panels with the Maple range composite panels to fit into my existing concrete posts and gravel boards. The difference is huge — the panels look great, f... Ver mais
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This company and staff are outstanding they do what they say they will do. Had a slight hiccup with my fence, which turned out to be the way I fitted the panels and not allowing for expansion. A team... Ver mais
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Peter, the delivery driver, arrived at 0830 at our home in Southern Scotland after having driven from Essex. He messaged to say he would be arriving in half an hour and he did. The load neatly fille... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.
Informações de contato
1st Floor Office 39-41 Church Street, RH20AD, Reigate, Reino Unido
- 02030111661
- info@alphadecking.co.uk
- alphadecking.co.uk
4,8
Excelente
204 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
An excellent company to deal with
An excellent company to deal with. A very good product, Excellent communications. Good installation instructions and easy to assemble (I did the installation). Driver friendly, courteous, helpful and knowledgeable.
Overall I would use this company again and recommend it to others. Thank you Alpha.
22 de julho de 2024
Avaliação não solicitada
Excellent company
Excellent company, prompt delivery and good quality products. Goes together really easily and it looks fantastic when installed.
22 de agosto de 2024
Avaliação não solicitada
Excellent service from start to finish…
Excellent service from start to finish no questions went unanswered with great knowledge
18 de agosto de 2024
Resposta da Alpha Decking
Hi,
Your review is really appreciated. We’re glad you had a great experience.
Thank you,
Alpha Decking
Excellent product
Excellent product! From ordering to delivery, alpha decking kept me informed. I installed myself the product is strong and well constructed.
The guy that delivered the product was so polite and explained everything fantastic will be using again and passing on to my friends and family
20 de agosto de 2024
Avaliação não solicitada
Resposta da Alpha Decking
Hi,
We appreciate your 5-star rating and glad everything went smoothly.
Thank you,
Alpha Decking
Very pleased overall.
Very pleased overall.
Good quality product, in the composite fencing.
We also used the composite posts. The only difficulty is in cutting out the channels in the posts, to fit in the panels.
If you haven’t got a router, they are difficult to cut.
18 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your feedback. We're glad you're pleased with the quality of our composite fencing and posts. We appreciate your note about the difficulty in cutting the channels—this is valuable insight for us and will be passed along to management.
Thank you,
Alpha Decking
Excellence
From delivery to installation alpha decking kept me informed. Office staff were very pleasant & helpful.
18 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for sharing your experience. We're delighted to hear that our team kept you informed and that you found our office staff pleasant and helpful.
Thank you,
Alpha Decking
Having already ordered and paid we then…
Having already ordered and paid we then received an email stating that we were pre purchase even though the website made no mention at the time. Once their stock arrived from their supplier the service was very good and we were informed promptly of our delivery date and the delivery was carried out almost to the minute. The fencing was a self install and was extremely easy to carry out for anyone with basic DIY skills and a decent set of tools. The resulting fence looks very pleasing and appears to be very durable.
18 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your detailed feedback. We apologise for the initial confusion regarding the pre-order status.
I have checked back over with the team and cannot see an instance where it wasn't shown on the website about the pre-order status but I am sorry if your order came within a small update period where statuses may change on the site.
We always strive to ensure the correct information is clear and available at all times and appreciate your understanding.
We're glad to hear that once the stock arrived, the service met your expectations and that the installation process was straightforward. It's great to know you’re pleased with the final result.
Thank you,
Alpha Decking
COMPOSITE FENCING
COMPOSITE FENCING - EXCELLENT
GOOD COMMUNICATION ALL THE WAY THROUGH.
EXCELLENT FENCING PRODUCT. SIMPLE TO FIT
17 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your positive feedback. We’re thrilled to hear that you found our composite fencing excellent and easy to fit, and that our communication met your expectations.
Thank you,
Alpha Decking
Good quality product arrived when said…
Good quality product arrived when said looks great
17 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your feedback! We’re pleased to hear that you’re happy with the quality of the product and its timely delivery.
Thank you,
Alpha Decking
Alpha Composite Fencing
Highly recommend Alpha Composite Fencing
Great quality product and delivered on time stated
Looks great and really pleased with dealing with Alpha from start to finish
18 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your kind recommendation! We’re delighted that you’re pleased with the quality, delivery, and overall experience with Alpha.
Thank you,
Alpha Decking
Great Service & Fence Product
The entire team from enquiry to delivery were outstanding. The description & quality of the product were 100%. No hesitation with recommending Alpha…
17 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your glowing review! We’re thrilled to hear that our team and product met your expectations. Your recommendation means a lot to us.
Thank you,
Alpha Decking
Exceptional experience and product
We were very please with this company and its product. The communication was excellent from start to finish. Delivery excellent. They kept us updated on delivery times. Highly recommend this company service is exceptional. Well done!
17 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your wonderful feedback! We’re delighted that you were pleased with our product and service, and we appreciate your recommendation. It’s great to know that our communication and delivery met your expectations.
Thank you,
Alpha Decking
Excellent Quality
Great quality products along with extremely helpful knowledgeable people. Would highly recommend.
18 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your kind words! We’re glad to hear you’re pleased with the quality of our products and found our team helpful. Your recommendation is greatly appreciated.
Thank you,
Alpha Decking
Customer service is Excellent.
17 de agosto de 2024
Resposta da Alpha Decking
Hi,
Thank you for your feedback! We’re pleased to know that our customer service met your expectations.
Thank you,
Alpha Decking
Fantastic company to do business…
Fantastic company to do business with,Chelsea and Dan have provided exceptional service and support.
The product is good quality and looks great
Highly recommended.
20 de junho de 2024
Avaliação não solicitada
Excellent service and technical advice…
Excellent service and technical advice and a quality product
17 de agosto de 2024
Great quality product
Great quality product, great customer service. Delivery driver very attentive. Found the trellis a bit flimsy but other than that cannot fault our composite fencing. Getting ready to start the back but have decided not to add trellis this time.
17 de agosto de 2024
Resposta da Alpha Decking
Hi Pamela,
Thank you for your feedback! We're glad you're pleased with the quality of our product and service. We appreciate your note on the trellis— we do offer one of the thickest trellises on the market but of course take the feedback on board and will pass it on.
Look forward to hearing from you soon.
Thank you,
Alpha Decking.
Resposta da Alpha Decking
Hi,
Thank you for your feedback. It's really appreciated.
Thank you,
Alpha Decking
Resposta da Alpha Decking
Hi,
Thank you for your kind review
We’re glad you’re happy with the fence, quick delivery we could offer.
Thank you,
Alpha Decking
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