Trust worthy, quality, punctual & friendly, are my thoughts about Alpine electric bikes. Steve who answered my initial enquiry then delivered the electric tricycle within a few days after our fi... Ver mais
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Veja o que dizem as avaliações
I contacted a few e-trike companies and Alpine was the most professional and helpful. I am over the moon with my Alpine E-trike. The battery is hidden and streamline which is visually pleasing. The tr... Ver mais
Steve arrived as promised with the trike requested. The most pleasant experience with regarding a purchase of anything I've ever had. I am a gentleman in my 80's, so had to telephone Steve with a few... Ver mais
This company sold my father an electric trike over the internet and as they decided to take a second option to him when delivering they have now charges him a further £200. He is in his mid eightie... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A fantastic range of electric tricycles for everyone. Make hills and sweating when riding a thing of the past by choosing from the latest electric trikes, mountain trikes and semi recumbent trikes are all part of the range. Alpine also offer a home test ride service so the trikes can be tested from the comfort of your own home.
Informações de contato
3 Oswin Road, LE3 1HR, Leicester, Reino Unido
- 0116 2331559
- info@alpinetrikes.com
- alpineelectricbikes.co.uk
Pede aos clientes que avaliem
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Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 24 horas
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on time with delivery ,friendly face…
on time with delivery ,friendly face from the video with great tuition ,every thing on the trike worked as it should , but most of all it put a big smile on my face. thanks alpine.

Resposta da Alpine Trikes
Steve's excellent tuition
I wanted to share my experience of Steve's tuition skill which was excellent. I was very nervous at first but he had endless patience ,even went over time and didn't stop until I'd got the hang of it . Thanks Steve !!

Resposta da Alpine Trikes
E trike experience
Initial telephone conversation to discuss personal experience of cycling and reasons for wanting an e trike led to very good advice. However as I still wasn’t sure which one I wanted they were able to let me test ride two models on the day.
Good communication and very prompt arrival despite the long drive.
Excellent advice, demo, instructions and plenty of time to try each trike.
Choice made. (Spot on with initial recommendation). I love it!

Resposta da Alpine Trikes
Helpful service
Patience, knowledge and helpfulness of Steven on delivery of my trike

Resposta da Alpine Trikes
Emailed to inquire if they could adjust…
Emailed to inquire if they could adjust my gears, quick response and slot organised, arrived in and they had it fixed while I waited. Highly recommend the friendly knowable staff at the Perth branch! Thank you. John.

Resposta da Alpine Trikes
Fat Wheeled Trike
Steve gave an in-depth training for use of the Trike. He is obviously a hard working chap. One observation which I hope will be noted and developed for the future is to supply a maintenance manual in order to keep bikes in tip top condition I.e oiling and tyre pressure etc (computer and battery instructions ARE supplied).

Resposta da Alpine Trikes
Very Helpful
I recently needed a new basket & light for my Alpine Trike & I found Steve very helpful. Although I had a little while to wait for my part to come I must say I can't fault Alpine's Customer Service.
For people thinking of buying an Alpine Electric Tilting Trike they are brilliant. So well made and after a bit of practice great fun to ride. The baskets are roomy and I can get two bags of shopping in the back basket.
Thanks Alpine it's one great trike!!

Resposta da Alpine Trikes
I've been riding my etrike for over a…
I've been riding my etrike for over a year and it is still going strong, big thanks to the team and the product!

Resposta da Alpine Trikes
This is a fabulous trike
This is a fabulous trike, great service, delivered ready to ride and it us a lovely ride. Thank you so much

Resposta da Alpine Trikes
I love my new trike her name is pearl
I love my new trike her name is pearl. The trike was delivered to my home by Steve from Alpine trikes. Found Steve to be very helpful he stayed for over an hour instructing how to use a trike and also helped to source a seat post as I wanted to use my old trike seat. Steve was also very helpful with follow-up questions that I should’ve asked at the time of delivery. Would recommend a purchase from Alpine trikes.

Resposta da Alpine Trikes
Happy Triker!
My experience of Alpine trikes has been excellent.
When I first discovered them they caught my attention because they are a British company, they specialise in exactly what I was looking for, and they advertise that they deliver the trikes themselves, fully assembled, and give a 90 minute tutorial on how to use and ride it.
All for a very acceptable trial price / deposit of £130.
I was initially unsure of exactly which trike I wanted, but when I phoned the office I got exactly the help and advice I needed.
Although there was a slight delay in getting my trike (For perfectly good reasons when explain to me) the service I received was excellent.
They kept me informed, and indeed delivered my trike as promised when promised.
The tutorial we received was exceptionally good, with a great deal of care taken.
Although I am still a bit nervous going out in traffic, I have adapted very well and very quickly to my Alpine trike and I’m loving it.
I cannot recommend this company highly enough. Excellent

Resposta da Alpine Trikes
Excellent Service
The delivery, training and explanation of the working of all the functions of the bike was excellent. I would recommend buying from Alpine.
I purchased the tilting trike which is of excellent quality. I have 2 comments on the engineering of the bike. 1. The tilting is limited so you still have to slow down considerably on tight corners. 2 the frame for the rear basket is set too near the pedals so you have to pedal using the middle of your feet as peddling with your toes as a conventional bike you catch your heels on the frame. Note. The battery goes on forever!

Resposta da Alpine Trikes
From the first time I spoke to Steve &…
From the first time I spoke to Steve & explained to him what I needed he was very helpful then 12months later when I rung him he remembered what I wanted and we came to and agreement because I couldn’t go to their that he would ring me when he had some more orders to come down to me in Devon within 3 weeks i had my trike for a trial and he stopped a good hour & half to explain everything and as I was a x cyclist Steve had the patience of a saint I can’t be more thankful for the service I got from Steve & alpine bikes
the best service.
Very good service,and made sure i got told every detail of my new bike.Now to practice.Lovely man to come all this way when he was not 100% well.Explained everything very well.Hope he recovers well.Thankyou!
Sorry but your after service is bad
Sorry but your after service is bad, I have phoned in asking for you to come and sort my gears, seat and brakes with no joy
I have learnt more by experience in having 3 accidents because of not being told of some road conditions when riding a tricycle which 1 was bad
Considering the cost of these bikes I would have thought there would be a better service
Superb E. Trike
Top quality product. Sold by a very helpful guy. Watch on Youtube.
Good service
Good service, excellent tuition when delivered. Received it today and looking forward to riding it. Great looking Trike .
Call from Steve today
Call from Steve today. Has been in hospital. Will arrange to deal with this problem.
Sounds more like the service I received when I got the trike last November.
Great bike
Great bike, Alpine goes above and beyond on delivery service. The follow up manual needs re-writing as it's not actually applicable to the bike I've just purchased and would benefit from the inclusion of some basic graphics to support instructions.
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