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Amaiz Avaliações 

156
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money orga... Ver mais

Avaliado com 5 de um total de 5 estrelas

The onboarding process can take a little time, but support team is friendly and helpful. Overall the experience has been positive so far.

Avaliado com 3 de um total de 5 estrelas

It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Banco

Sobre Amaiz

Escrito pela empresa

Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.

Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.

And if you ever have a question, get in touch with our service and accounting teams.

Download Amaiz for iOS Download Amaiz for Android

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

156 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(156)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Satisfied

I’ve banked with Amaiz for more months than I can remember and yes I admit I’ve had a few little hiccups along the way - BUT their Customer Services in particular the Fraud Section have always ‘gone that extra mile’ to put me at ease and regain my confidence to bank on line. They’ve refunded the payments taken fraudulently without delay for which I am very grateful. Certainly the telephone advisors that I have dealt with have been compassionate and caring. Thank you Amaiz.

31 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Julia 👋

Thank you for taking the time to leave a review! We are always happy and eager to help in any way we can, especially when it comes to situations like this. We'll make sure to pass your feedback to the agents who handled your case.

Avaliado com 5 de um total de 5 estrelas

Absolutely Satisfied

Great bank to deal with. never had an issue accessing online. call centre answers quickly and efficiently if contacted with query.

31 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Sujon!

Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

Avaliado com 5 de um total de 5 estrelas

Excellent

I've been with Amaiz bank for 4 months. Brilliant service includes the fast response to inquiries, easy to use online banking, faultless consolidation and they set the best model for other banks to follow. Everyone should join Amaiz.

31 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Ashan!

Thank you SO MUCH for your 5 star rating and review! We really appreciate you taking the time to do that!

We'll do our best to keep it up 😊

And you are always welcome to drop us a line whenever you have a question or would like to share some feedback 🙌

Avaliado com 5 de um total de 5 estrelas

Very Pleased

Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have blocked, then blocked your card, and then tried to call you 3 days later. Really impressed.

30 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello, Dandrea!
Thank you so much for your kind words! We really appreciate you're with us 🔥
In case you have any questions or concerns - don't hesitate to contact us in the chat!

Avaliado com 1 de um total de 5 estrelas

Horrible experience with no explanation

Horrible experience with no explanation

I signed up to them and provided all of my details and the account was confirmed open. They didn't ask for anymore information from me.

Then just 2 days later they block my account because I was not compliant. They refuse to tell me how or why I was not compliant and instead just refers me to the T&Cs which as far as I am concerned, I AM FULLY COMPLIANT.

Save your money and time. Avoid these clowns!

27 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Dani!

Thank you so much for taking the time to leave a review and for your feedback.

It is true that in rare cases, we are forced to close an account to make sure we comply with industry regulations. Though such instances are few and far between, we understand that you spent some of your time to apply for it. We also truly appreciate your interest in Amaiz and are very sorry that we are no longer able to have you among our customers.

Avaliado com 5 de um total de 5 estrelas

Amaiz is excellent

Amaiz is excellent. Very friendly, helpful and trustworthy. They actually rang me to inform me one of my accounts needed attention so I continued receiving cash back. Just a good experience.

27 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Leland!

Thank you for the 5-star rating! We are always happy to help, so please feel free to get in touch anytime, we are here for you 24/7 😊

Avaliado com 5 de um total de 5 estrelas

I have always used the online banking…

I have always used the online banking option with Amaiz and have never experienced any problems. The online app use security is excellent, I would gladly recommend Amaiz.

26 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Gretta!

First and foremost, thank you for the review! We appreciate that you've taken some time out of your day to leave your feedback.

Security is very important for us, and we always go the extra mile to ensure the safety of your personal data and money. If you haven't already, we strongly recommend you to set up Voice ID via your Amaiz app. This biometric system recognises unique characteristics of your voice and helps us make sure no one is impersonating you.

Should you need a hand, please drop us a line via the in-app chat, we'll be happy to help!

Avaliado com 5 de um total de 5 estrelas

To ALL at Amaiz

To ALL at Amaiz. A truly amazing team of helpful, caring and understanding staff. I can't thank you all enough. Thanking all the wonderful staff at Amaiz for all my help during difficult times.

26 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hey there, Karri!

On behalf of the Amaiz team, a huge thank you for your review! We'll make sure you continue having great experience with us and please know that we are here for you 24/7!

Avaliado com 5 de um total de 5 estrelas

Gave me a bank account when no other…

Gave me a bank account when no other place would due to a bad credit rating. The only place that could help me build a credit rating. Without these I’d still be without. The offer a top up debit card which gives an opportunity to buy online rather than just a cash card. Great service and a quick and easy app too

26 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hey Anhela,

Thank you for your feedback--we're very excited to have you as our customer. Wishing you all the best in your future endeavors!

Your friends at Amaiz

Avaliado com 5 de um total de 5 estrelas

Checked my bank account today and…

Checked my bank account today and spotted a fraudulent payment. Contacted Amaiz immediately who cancelled my debit card straight away and referred to their fraud department. The payment of £114.99 was back in my account within 15 minutes. I have always had good service from Amaiz but I thought this was exceptional. Many thanks to all concerned.

25 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Indi!

Thank you so much for taking the time to leave a review and truly happy we were able to help! We'll make sure to pass your feedback over to the agents who handled your case 😊

Feel free to get in touch whenever you have a question or concern, we are here for you 24/7 ⏰

Avaliado com 5 de um total de 5 estrelas

Set up a business account online and…

Set up a business account online and everything was up and running within a week - an amazing performance. So far very impressed with the high-quality service.

24 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hi Marsella,

Thank you for these kind words!

We're extremely grateful to see you with us 😺

Don't hesitate to reach out if you need anything, we're always eager to help :)

Cheers!

Avaliado com 5 de um total de 5 estrelas

Two cards were sent to me in the post…

Two cards were sent to me in the post so I rang the Amaiz contact centre in order to resolve this. I spoke with John and they were able to explain to my why the two cards were sent out and were able to rectify my query. They were very polite and clear over the phone and it was a pleasure speaking to them. I spoke with John at around 10:22am on 14th August 2019. I would be very happy if this feedback was passed onto their manager as I feel their service was excellent today.

24 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hi Dgano!

Thank you so much for your call and for this follow-up review :)

It's so nice to know we could be of help!

Rest assured, your kind feedback will be passed onto the department in charge 👍

Please feel free to reach out if you have any questions – we're always here for you 😃

Thanks!

Avaliado com 5 de um total de 5 estrelas

I've been going through some financial…

I've been going through some financial difficulties lately and I am so greteful for the support of this bank. The Customer Service agents are so empathetic and absolutely amazing. I couldn't ask for more.

23 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Shristi!

Thank you so much for your review! We are here for you 24/7, so please feel free to drop us a line anytime 😊

Avaliado com 5 de um total de 5 estrelas

They are always welcoming and friendly

They are always welcoming and friendly. Any issues i have are sorted out straight away. I was recently scammed and after 1 call they are investigating the company. I received a refund within 24 hours of reporting the issue. I highly recommend them.

23 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Katrin!

Truly appreciate your feedback!

We are always happy to help, so please feel free to get in touch anytime!

Avaliado com 5 de um total de 5 estrelas

Ok had phone call on Sunday and Paul…

Ok had phone call on Sunday and Paul who was most helpful apologized for situation and even gave me compensation for the errors caused, although never asked for compensation. So a little faith has been restored with Amaiz.

23 de dezembro de 2019
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello there, Afrodita!

Always glad to be of assistance and really happy that got resolved!

And thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ⭐ ⭐ ⭐ ⭐ ⭐

Avaliado com 5 de um total de 5 estrelas

I transferred a lot of money to my…

I transferred a lot of money to my daughter on laptop for the second time. Sent a 1£ the first time to make sure correct account. account then blocked.
They blocked account and had to phone and verify not a scam. prioritised when I told them she was waiting on mainland to buy a car.
Thanks all the Amaiz team.

Super online bank, Glad to see good security.

10 de dezembro de 2019
Avaliação não solicitada

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