I am profound NEURODIVERSE...I CANNOT NAVIGATE REFUNDS PROCESS....I HAVE BEEN CHARGED €36.08 X 3....FOR 3 PACKAGES..CONTAINJNH X 2 TEE SHIRTS EACH- TOTAL.MISTAKE..IN PACKAGES AWAITIN RETURN**** FROM... Ver mais
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Veja o que dizem as avaliações
I placed an order for two items and paid etc. I received a confirmation email. I the. Received a confirmation of dispatch. Then am emailed to say my order is ‘undeliverable’ with no explanation given... Ver mais
The customer support is down the toilet. The first agent that I also got yesterday, I thought today was AI, but on checking, it was a real, very clueless person. Yesterday, the supervisor was ok, but... Ver mais
Anecdotal but every single item I've wanted to purchase has been available cheaper, and with better delivery times from the UK storefront, and sometimes even as far away as Amazon Germany. The deals f... Ver mais
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Avoid Amazon Ireland
3 orders were delivered late including a self cleaning litter tray that leaks and they can’t send a replacement only offered return then refund then I could order new one so would have been left with the tray for weeks. Paid €340 for the tray! Also ordered a robot vacuum which arrived late and with the wrong plug!
I have been an Amazon Prime member for…
I have been an Amazon Prime member for years with Amazon UK. Each time I visit the UK website now, they try to push me to the IE site... But the IE site is way more expensive; they deny this, but it's a fact. Additionally, the delivery times are almost twice as long as those on the UK site.. If they do not carry the items advertised at the Dublin depot, then they should not have them available. The Dublin depot should replenish its stock if it's to work properly. And the prices need to be comparable to the UK depot. Otherwise, it's not going to work. Amazon used to be great, including delivery, but lately it's losing its appeal
Have had enough of Amazon.ie
Have had enough of Amazon.ie, i ordered an urn for my loved one ashes and was sent 7 emails stating the urn had not been paid for, now i have ordered Kreain gel and have got 3 messages stating the same thing, i have checked my bank statement and the money has been taken both times. Will never use these crooks again.
Customs
I bought cheap earbud tips. Site charged me vat assumed I was good for customs being in Ireland and it being .ie,
Now customs want to charge me 6.28 on top to receive goods. Worth 1.33 euro.
Order Summary
Item(s) Subtotal:€1.33
Postage & Packing:€1.62
Total Before VAT:€2.95
VAT:€0.68
Total:€3.63
Grand Total:€3.63
How can I not assume I was good.
My understanding is that when VAT is paid at checkout — and particularly when purchasing through a major platform like Amazon, which participates in the IOSS (Import One Stop Shop) — there should be no additional customs charges or delays, assuming the IOSS number is correctly transmitted with the shipment.
No way to filter our non eu countries. I held off ever buying from Amazon. First .ie experience being in Ireland never again. Will I use Amazon.
Order
Ordered stuff for myself to enjoy and it said out for delivery for the past month god knows where it is amazon.ie are a bunch of grasses now that i think about it i think the delivery driver fell off the side of the m50
Amazon ie are gangsters
Amazon ie are gangsters. I returned an item which was damaged. An post returned the item but Amazon ie are saying they never received it and can't get a refund
No longer reliable delivery
Amazon used to be known for their guaranteed delivery dates. I was a prime customer for years but cancelled now. They've stopped using reliable courier services like DPD for deliveries and instead use the local postal service An Post. I guess it's cheaper for them. But deliveries are no longer reliable. Never arrive on the day suppose to anymore.
Great service
Great service with the .ie site, fast delivery and all items in perfect condition
Still Waiting for an Invoice After a Month
I ordered a mobile phone from Amazon.ie more than a month ago and have still not received an invoice, something that should be basic and automatic for any purchase. I've contacted the seller to no avail. I've contacted the customer service multiple times and every time I’m told, “you'll get it in 48 hours.” Surprise, surprise!: Nothing happens.
There's no proper way to file a formal complaint, and customer service refuses to register one despite my requests. I've wasted an absurd amount of time chasing what should be a simple request. This is not what I expect from a company of Amazon’s size and reputation.
If you're ordering something you need an invoice for (like for reimbursement or warranty purposes), be warned: you may not get it, and you'll have no real way to escalate the issue. Absolutely unacceptable experience.
What happened Amazon
What happened Amazon
Amazon prime ireland is a total joke when it was uk i could order stuff get free delivery and in most cases 1 to 2 days. Now everything is 2 to 3 weeks I cant believe I can get stuff faster from temu than Amazon lol... its such a shame to see Amazon ie fail so badly obviously I'm stopping paying for prime and will just online shop with other stores
The new delivery system with PIN is so frustrating! !
Despite setting my work mail center as a safe location, drivers insist on calling me for every delivery. I can't answer personal calls during work hours or while abroad, and there's no way to call them back. As a result, I constantly miss deliveries. This never used to be a problem until a few weeks ago. Extremely frustrating and disappointing from a service I used to trust.
I signed up to the free 30 day trial…
I signed up to the free 30 day trial for Amazon Prime on the new Amazon.ie There is no way of cancelling the subscription. On the Amazon.co.uk or .com it's possible to cancel the subscription but not on the .ie verson It's a scam to keep you locked into their billing. Couldn't find anything that was not automated for assistance to cancel the subscription.
I was so looking forward to Amazon.ie…
I was so looking forward to Amazon.ie but what a disappointment, I don’t understand why the service, prices, delivery is just not the same as before. I always enjoyed the Uk experience of online shopping. The Irish experience is like tales of the unexpected, I experience anxiety, unfortunately, sadly, I’ll have to walk away from the.ie website before I completely lose my joy of online shopping.
60% of my orders went missing or just…
60% of my orders went missing or just got cancelled, terrible delivery times, considering I use Amazon.uk de it and fr with only 2 orders out these 5 sites having issues in 3+years of using them this roi version is appalling
Delivery Information is not Accurate
Ordered a few items, first one came as expected, the second was due in 4 weeks which was fine with me. That one turned up 3 days. Happy Days. The final package I paid express delivery due in 5 days. 2weeks on no sign. The process to cancel and get a refund is beyond frustrating. Will be sticking to Temu or the uk site
Absolute rubbish
Absolute rubbish, compared to English site , ordered some items, I was told it would take two weeks, tried to cancell, I was told not an option, then few days from delivery time I was told problem with delivery, items to be returned to sender, and await refund, won't hold my breath
Amazon.ie ( what a let down )
Amazon.ie is totally useless compared to the UK site.
As others have mentioned delivery times are ridiculous.
Advertising false delivery dates they don’t fulfil !
Items are taking weeks to arrive
Items are taking weeks to arrive. Less items are available that the UK site. Gone back to amazon.co.uk
Updating on previous review
Updating on previous review. Found Amazon.ie so so bad. Moved my prime back to UK. Faster delivery, more products and cheaper. Also a lot more reviews and all in English. Can’t see the point of Irish store. Happy to support Irish brands but they usually sell elsewhere online anyway. Curious at the lack of media attention to how bad Irish site is.
Atrocious delivery times
How does it make sense that I (based in Ireland) get the ordered item the next day from Amazon UK but have to wait a week for the same item when I order from Amazon IE???
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