Amazonprime Avaliações 

JEFF BEZ! Will you PLEASE stop putting your crappy ads for utterly unrelated clashing gout of place products, promoted in very bad, naff formats RIGHT IN THE MIDDLE one films that I just want to watch quietly and enjoy? When I watch serious cinema like ‘The Man In The High Castle’, I do NOT want the middle of a serious sequence RUINED by a stupid casino ad, ad for room fragrance or who knows what else? I’ve paid already for my Prime subscription and it’s very unfair to expect customers to PAY AGAIN just to be able to watch films in peace? Seriously considering stopping Prime now, put the ads in comedies or documentaries but NOT films or serial dramas, come on!

I have amazon prime for years.

However my experience over the past 6 months have been extremely disappointing.

Drivers listing my parcels as handed to resident before they even get out of the van, parcels left on my doorstep in the pouring down rain, parcels left at the wrong address and found missing left right and centre.

Contacting customer service is always hard work, because they are all listed as tracked and delivered - Amazon won't listen that you didn't receive it.

Also prices in Amazon are ridiculous, for example yesterday I search for a bag of play sand - on amaon these were £16, Argos sold the same bag for £5.

The ads are out of control... you pay all of that money and they show you more ads than ITV which is free... DO NOT BECOME AND AMAZON PRIME CUSTOMER

I've just signed back up with Prime after a few months without it.
I signed up for the with adds and it's shocking.
There are much more adverts than there used to be and it feels like they're on every few minutes.
It totally spoils the programmes or movies.
I have netflix without ads and that is much better.
It's a marketing ploy to try and get people to pay for the without ads, but there is no way I'll be doing that.

CANNOT EVEN MAKE A COMPLAINT ABOUT A DRIVER WHO NEARLY KILLED ME AND MY DOG YESTERDAY. This is a terrible service,
If you can call it that. They want you to sign up before you can even search for the complaints page. This is a joke so I am now going to the police as we have the reg of the vehicle and his driving antics on several local cameras and will be reporting this maniac. It was not a one off; he regularly kills peoples chickens and tears over their lawns. I am NOT signing up for this over rated, greedy, overpriced joke of a company just to put in a complaint!!!!!
So Amazon.. you have been told.

Will not subscribe to Amazon.
Very poor experience.
Four sets of ads in a half hour programme.
Bullying viewers to pay for Ad-Free by bombarding the user with adverts which the majority appear to be promoting gambling.

Very expensive service loaded with tons of ads.
Will not continue with any sort of subscription.
Also, thanks to Trustpilot we know which sites are not trustworthy with their ratings.

Prime is getting worse all the time. I have orders delivered around four or five days per week. Lately it’s rarely next day despite saying so. This week something was due on Monday (I waited in all day for as it was a large item) not being delivered until Saturday, presupposing it actually is delivered. Something to be delivered yesterday was supposed to be here today but isn’t. I wonder if it’s actually worth paying for. Amazon is so big they simply don’t care because they don’t have to.

what is the point of prime delivery when they use 5 different delivery companies?
ordered 10 parcels expecting a box from amazon not royal mail (3 different dates), evri, yodel, amazon.
jesus christ!!! UNLESS YOU SIT IN THE HOUSE ALL DAY EVERY DAY IT'S POINTLESS!!!!

Since they have introduced ads, they have ruined the experience of watching Prime shows. I think its disgraceful that they not only charge us to be Prime members, but then they subject us to 3 muns of ads at the beginning and during programmes. Of course you can "upgrade" to stop seeing ads but that will just cost more. I walk out of the room when ads co e on and cone back in when the timer runs down ... Still is very annoying and I am actually thinking if giving up both TV and Prime!

First lets get one thing out of the way., unlike other users I don't have a problem with the delivery side of things but that's after over 20 years of using Amazon and straightening out any misunderstandings their delivery people might have. I order something and within 48 hours it arrives and I use their service for anything I need urgently.

The same can be said of the actual streaming of movies and TV. Once you get to watch something it streams fine with no hint of the wheel of death at their end. I can even live with the adverts and the inconsistency of sounds levels between shows.

The problem comes with actually getting to the point of choosing something. The user interface is dire to the point that they should be replacing whoever designed it and the interface they currently have. Its frustrating to the point undermining any enjoyment I might have.

Now I watch movies on a desktop as I find having keyboard and mouse control is far superior to a remote control when it comes to navigation but even so navigating the awful selection screens and finding what I want is nigh on impossible. The problems are many. The initial screen is far to busy, it uses an 'artificial imbecile' (whose simpleton ideas insult human intelligence), is far to concerned with selling pay options, is badly structured and lacking in the necessary information in an easily accessible immediate manner.

At the root of the problems are four factors : a flat menu structure (ie trying to fit everything one a single page), an excessive and seemingly obsessive use of AI (if you watched X you must like Y) when the average AI seems to have an IQ of less than 50, an excessive desire to rinse you of additional cash and probably worst of all because its trying to do far too much it offers no basis of familiarity for the user because the use of AI means its constantly evolving so will never look the same each time you look at it. As such you have little or no points of reference to find anything (and most people will have a good idea what they want to watch rather than be led by the nose by some half baked artificial imbecile).

As such the current interface needs to be scrapped and the flat design replaced with a 'drill down' system where people choose a category and are then presented with however many pages of watching options are in that category with related choices (eg TV and Movie series linked together in a rational order - currently movie series are not linked. Most importantly these options should change as little as possible so people know how to find things. As the interface currently is you can see things you would like to watch but unless you watch them there and then you might not be presented with them ever again and there is no differentiation between permanent items, free items, pay per view and purchase only, items that on on limited time release etc. it really is a horrid interface that cannot be relied upon and that's before you get into the primitive user configuration options, the need for a meaningful schedule for live shows, some sort of system of differentiating between what you've already watched and what you haven't (if you binge a category you will repeatedly be offered things you've already watched), a need for proper quality control (there are some absolutely amateurish movies offered up that do not deserve the description entertainment even if they are free) and most importantly of all leave it up to the viewer to choose what they want to watch without trying to force down their throat whatever the AI thinks they should watch!

Its bad enough to make me go back to Sky Movies (seriously).

Why when you haven't signed up for Amazon Prime are they taking £8.99 out of your bank account.
I have now contacted the Ombudsmen and will be taking action to recoup months of funds taken from my card. This is the second time in the past three years that they have done this.
What a bunch of crocks. The Government needs to look into this company.

Absolutely nightmare to contact anyone and when u do no one actually helps, had to ring up multiple times just to cancel a subscription, every time they said yes it was cancelled, I would still be charged every month still, and I can't get into my Amazon prime account, just got off the phone to them again to be told yes it's been cancelled you won't be charged again. I asked about a refund and they put the phone down. If this isn't resolved this time I will be taking it further. And I have desputed the payments with my bank

I'm a Amazon prime paid up member until 24th February this year, but Amazon will not let me use it.
Because Amazon doesn't answer there reviews are they a reputable company?
Big but very poor.

I pay subscription tv to Netflix, Apple TV, Disney Plus and Amazon Prime. Amazon Prime is by far the worst. Ridiculous charges to remove ads or psy for fairly recent movies. They show so many films from 60’s & 70’s it’s like going back in time! Although ‘Steal’ with Sophie Turner was the one movie actually worth watching. Why do they think Dave Bautista is an actor? He’s a lump of muscle who grunts. I will cancel subscription soon.

Absolutely vile. Very surprised that it was so bad as I heard great things about Prime, my family won’t be back here again. The burger was disgusting and most definitely undercooked. I left it all and they still charged me for the meal. The chicken was still pink, They served us flat lemonade, we had asked them to give us some new drinks as the lemonades had no sweetness and tasted flat. The lady rolled her eyes at my sister when she had asked, didn’t apologise and gave us the same drinks back as they were the exact same flat & tasteless & still charged us for them. The only thing that was nice was the pudding. This place is most definitely overpriced and they do not care about customer experience. 1/10

I have hitherto found Amazon to be accurate in dealing with sales and delivery operations. Last month started me off on a bizarre experience which Amazon seem unable to accept, and refuse to rectify.
It started when I was purchasing a Fitbit Inspire 3. I realised that I had accepted a delivery charge when I have been for a long time a Smile customer. I immediately cancelled the purchase, and then put in another order for the same product. As Amazon had indicated that they would not charge my card for the first transaction, I was more than a little surprised to find it on my credit card statement. When the delivery came I found 2 Fitbits, and I hastened to return the extra one, receiving on 26th January an acknowledgement of the safe delivery. As I had not received any indication that me cancelled purchase was being cancelled, I communicated with my bank asking them to organise a chargeback. This was on 16th February. In the past few days I have received 2 highly garbled emails from Amazon complaining that the money has been taken back and demanding that I pay again. The basis of their argument seems to be that I did not follow their refund procedure, which I somehow did not seem to find anywhere. There is no understanding of the concept that I should only have to pay for the one item I received having been charged for two
Poor customer service, in my opinion.

One of the most crap app ever ads every 10 minutes such terrible experience you pay for a subscription watch 10 15 minutes non stop ads how garbage is this nonsense this app is the worst joke even for free i dont want to have it anymore i am out peace

Bei amazon kannst dir kaum was anschauen, da kommt permanent Werbung, das ist so extrem nervig. Habe es deswegen gekündigt. Nicht auszuhalten wie oft eine serie die nur 45 Minuten geht, unterbrochen wird

Yawwwwwwn, ads, ads, ads,ads, ads, ads, I kinda hate all the sellers, Amazon Prime just sucks now. It's the main reason why I try to cancel subscription as much as I can.