Darrion was incredibly helpful and patient helping me to find the right product, with his guidance I have now switched to Convatec Esteem for my ileostomy. He is a credit to your company
A empresa respondeu
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Veja o que dizem as avaliações
Fiona was so helpful to me,she kept sending me out different stoma products to try because I was having loads of trouble with the one's I was using. She kept ringing me and checking up on me and givin... Ver mais
A empresa respondeu
I've recently switched to Amcare for my stoma supplies. I can't speak highly enough about this company. The staff are extremely pleasant and very supportive!! Nothing is too much trouble. I've dealt w... Ver mais
A empresa respondeu
Amcare by Convertec can only be described as perfection I’ve been using this company for all my ileostomy pouches and requirements for over two years now and their service and dedication to excellenc... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos médicos
- Fornecedor de Equipamentos para Deficientes
- Grupo médico
- Loja de Artigos Hospitalares
- Fabricante de tecnologia medicinal
Escrito pela empresa
Amcare by Convatec has been delivering care and support to the stoma and continence community for more than 30 years, which is why when you register with us you can relax, knowing that you’re in safe hands. Whether you’re looking for a reliable and discreet prescription delivery service or a friendly voice at the end of the phone when you need it most, you can always depend on us. We are pleased to provide a live chat feature on our website, ensuring that you can easily connect with us whenever you need assistance. As we partner with the NHS, we offer a reliable and discreet, prescription management service. We take all of the stress away from the process, ensuring you receive exactly what products you need, when you need them. Our expert care team are here to support you on all stoma and continence care needs. Whether you need help with what products to use, your prescription or lifestyle support, we can help. At Amcare by Convatec, we make it easy for you to get the support you need. Call us on 0800 88 50 50, reach us via live chat on our website at www.amcarebyconvatec.com, or email us at enquiry@amcaregroup.co.uk
Informações de contato
Progressive House, The Heath Business & Technical Park, Cheshire, WA7 4QX, Runcorn, Reino Unido
- 0800 88 50 50
- enquiry@amcaregroup.co.uk
- amcaregroup.co.uk
4,8
Excelente
237 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always very helpful and polite
Always very helpful and polite. Order is always on time.
2 de janeiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi Susan, thank you for your feedback. We are pleased to hear that you are happy with our service. Best wishes, Amcare
This team of people are just amazing
This team of people are just amazing. Never too busy to ask how you actually are, if products are working and to support anything we may need. Always friendly and polite and always an absolute pleasure to deal with x
13 de março de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you for taking the time to provide us with your 5* review Ele. We thank you for choosing Amcare, we pride ourselves on providing you with our world class service. Best regards, Amcare
Friendly and polite always ring me…
Friendly and polite always ring me before my prescriptions are due delivery is always on time am 1 very happy customer.
19 de março de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi Amiee, thank you for your feedback. We are pleased to hear that you are happy with our service. Best wishes, Amcare
Great service!!
Friendly and polite , clear and easy to order, made to feel at ease from the first second and too top it off a bit of a laugh ... thank you janette
14 de março de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you, for leaving us this great review, Gary. We are pleased to hear you are happy with the service we have provided you. Kind regards, Amcare
First class all the way.
Iam a new Amcare Group customer, and at last have found a first class company for my stoma supplies. Andy, Sharon, and Simon, you know who you are, after a nightmare experience with another supplier and a surgery service which only added to the issues, I am sorted and delivery and contents first class. Their customer service support is ongoing and I am sure their service will continue to be of the high standard they have already set. Thank you does not seem enough when you are stressed and distressed and these three come along and just solve all the issues. First class all the way!
8 de março de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
We would like to express our gratitude for your wonderful review, Margaret. It brings us great pride to know that we have provided you with world-class service, and your comments are a testament to the hard work and dedication of our colleagues. Thank you for taking the time to share your experience with us. Best regards, Amcare
Excellent Customer service 👍👊
17 de fevereiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you, Phillip, for leaving us a positive review. We are pleased to hear you are happy with our customer service. Kind regards, Amcare
AMCARE AIR CATHETERS
My dealings with care are always positive they have a very flexible way in dealing with my problems. The product is excellent I have tried many catheters and the Amcare product stands above . Will always recommend great company to deal with
16 de fevereiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi Donald, thank you for your feedback. We are pleased to hear you are happy with our products and the service we provide you. Kind regards, Amcare
Quality service.28 years of exceptional product…
28 years of exceptional product delivery. What more can I say.
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you for taking the time to provide us with your 5* review David. We thank you for choosing Amcare over the last 28 years. We pride ourselves on providing you with our world class service. Best wishes, Amcare
Understanding and efficiently dealt with
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi Margaret, we value all feedback we receive so thank you for taking the time to share this with us. Kind regards, Amcare
Ive been using Amcare for many years…
Ive been using Amcare for many years and have never had any issues with their service. On the few occasions ive needed to contact them they have always been very helpful. Deliveries are never late and they are always correct.
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you for leaving us this great review, Tim. We are pleased to hear you are happy with the service we have provided you over the years. Best wishes, Amcare
A good company to supply our products
A good company to supply our products. Always friendly and helpful. Thank you
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you for the review. We are delighted to hear you are happy with our team and the services. Kind regards, Amcare
Caring & efficient company
In my opinion this company goes above & beyond in terms of their cllent service.
I have found Amcare to be both efficient & reliable.
Special mention has to go to Sharon Lowe , client service representative for her help, communication & kindness.
31 de janeiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you, Laura for your lovely feedback. We are very grateful for your positive review. We take pride in providing you with an exceptional service. We will be sure to pass on your lovely comments to Sharon today. Thank you once again for your support and feedback. Best wishes, Amcare
Mrs Jeanette Cresswell was very polite…
Mrs Jeanette Cresswell was very polite explained everything in detail and was very helpful and very clear 10 out 10 thank you for your help
25 de janeiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you for your feedback, Alan. We are thrilled to hear that you received great customer service. Kind regards, Amcare
Me and my Urostomy Pouches
Having been supplied via Amcare since 2019, I can’t fault the service, and I feel that they understand the need that I have, especially that I cannot be without my equipment and supplies. Very easy to deal with and via email always in contact.
12 de janeiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you for your lovely feedback, John. We are pleased to hear you are happy with the Amcare service we have been able to provide you. Best wishes, Amcare
Amcare are very well organised ad I get…
Amcare are very well organised ad I get my deliveries on time every time
12 de janeiro de 2024
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi Graham, thank you for your feedback. We are pleased to hear you are happy with our service. Best wishes, Amcare
Always happy to help
Always happy to help, friendly, supportive and helpful.
12 de dezembro de 2023
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi Beverley, thank you for your 5* review. We are delighted to hear your feedback on our service. Kind regards, Amcare
Amcare staff are always friendly …
Amcare staff are always friendly and nothing is too much trouble.
6 de dezembro de 2023
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi Mandy, thank you for your feedback. We are pleased to hear that you are happy with our service. Best wishes, Amcare
Vincent is always polite and helpful
Vincent is always polite and helpful, nothing is ever too much trouble. This makes life living with a stoma bag a lot easier. Thank You!
27 de outubro de 2023
Avaliação não solicitada
Resposta da Amcare by Convatec
Thank you for your kind words, June. We are delighted to hear that Vincent has made your life easier. Best wishes from Amcare.
Fantastic customer service
I called amcare today to cancel a few items that I don't use, the Lady called JANETTE was so polite and friendly. That's what you call CUSTOMER SERVICE.
"Well done guys"
24 de outubro de 2023
Avaliação não solicitada
Resposta da Amcare by Convatec
A heart-felt thank you for your wonderful review! We will make sure to share your kind words with Janette. Thank you for taking the time to do this. Have an amazing day!
Excellent service
Excellent service. Friendly and helpful staff. Always prompt and accurate with my orders.
26 de setembro de 2023
Avaliação não solicitada
Resposta da Amcare by Convatec
Hi George, thank you for your 5* review. We are delighted to hear your feedback on our service. Kind regards, Amcare
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