Louisville, KY - Poor Scheduling - Not Dependable
Specifically reviewing their location in Louisville, KY. Hired by my insurance for in-home wound care. The problem is their administrative staff, not their nurses. Hired for three visits. First visit went well. They were scheduled to come in on a Tuesday. No one showed up. At 7 PM on Tuesday, I received a call about scheduling a visit on Wednesday. This is a daily wound care issue. No reason was given why they did not show up. I had to hire a private nurse for Tuesday and have made arrangements for the rest of the week. Not dependable.








