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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So far , so good. The Vagustim device works really well - just as described in the advertising. The app is easy to use and gives a lot of options for customising the experience. I had issues with the... Ver mais

Avaliado com 1 de um total de 5 estrelas

The earpieces are very uncomfortable. Even after a 15 minute session I don’t want to do anymore because I know my ear is going to be sore for at least an hour. I can pay 56$ for a comfortable aftermar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'm a new user, meaning I've been using the Vagustim daily for 15-30 minutes per day for about 10 days. I think I am experiencing a decrease in my depression symptoms. I'm interested to see how long... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great product! I have been dealing with a bunch of work related issues and harsher working conditions since the beginning of this year. Vagustim helped me mitigate/reduce my stress and become more p... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Programa de bem-estar
  2. Fabricante de Equipamentos médicos

Escrito pela empresa

Vagustim is an innovative technology designed for vagus activation for overall well-being. It offers: 🌿 Reduced Stress, 💤 Improved Sleep, 🌱 Enhanced Gut Health, 💪 Speed Recovery, #Vagus


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

51 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 1 de um total de 5 estrelas

Ear pain

While using the device, every member of my family experienced ear pain. For two weeks, my return request was blocked by the seller's persistent offers to troubleshoot and set up the device together. As a result, the return window has expired, and my request was subsequently denied.

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So far, so good

So far , so good. The Vagustim device works really well - just as described in the advertising. The app is easy to use and gives a lot of options for customising the experience. I had issues with the HRV measurement function not working when I first started using it, but that seems to be fixed now. It’s too early to say what health benefits I’m getting from using it, but it’s backed up by a lot of research.

22 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Thumbs up.

My HRV, sleeping HR and wellbeing have improved. It's fantastic for me. The only gripe is that custom programming is behind a subscription. Absolutely worth it.

21 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

positives outweigh the negatives

+ve: palpitations gone, reflux significantly improved, tinnitus reduced after first use.
-ve: to use at the frequency/Hz recommended in research, you need to pay for the app. HRV so variable it is of no use. Earbuds very tricky to keep in your ear. Battery runs down quickly and looks like I'll need to replace after a couple of months use, as no longer recharging.
It was not clear after purchase if I had to subscribe and pay for the app to use. You do not have to, but as I've said, to get the ideal frequency you do need to pay for the subscription to the advaced app.
On balance I would recommend. (I use to help mitigate symptoms of ME.)

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vagustim v2 vagus nerve stim app

I chose the Vagustim v2 vagus nerve stimulator device because with their mobile app you can set all the parameters: Hz, pulse width, duration, duty cycle, and intensity. This allows me to use the same settings that are in trials
using VNS for remyelination in MS patients. This is also relaxing my spasticity by stimulating the parasympathetic nervous system via the vagus nerve.

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been using my Vagustim unit for 10 months

I have been using my Vagustim unit everyday for almost 10 months and it has been great! I have an inner ear condition that has no cure and I can’t believe how much using the Vagustim helps. I was skeptical at first, but if you have the problem I have, you will try anything.

23 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Vagustim has been a game changer…

The Vagustim has been a game changer for me. The Vagustim has given me a better night sleep and has eased my stress and anxiety. Highly recommend it to anyone if they have anxiety, stress and/or sleep issues.

15 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very disappointed got my device and it…

Very disappointed got my device and it died immediately. Contacted company through email but have not heard back going on 48 hours in f waiting for a resolution. So frustrated for an expensive device.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vagustim

Resposta de Vagustim

Dear Paige,

Thank you for your feedback.

As you know from our emails, we worked with you directly and quickly identified and resolved the issue.

We take every concern seriously and make it a priority to ensure our customers are fully supported. We’re glad we were able to get everything sorted promptly.

Vagustim Health

Avaliado com 1 de um total de 5 estrelas

You clearly know marketing

You clearly know marketing! Buttt.....product development is not your strong suit!!!

This review will fall on deaf ears certainly, but after paying sooo much for soo little it helps to vent!!

The product is not yet complete. Refinement is clearly absent. Pieces of plastic sticking out here and there especially on the earbuds!! Sooo many tiny cuts in my ears trying gracefully to find the right placement and size!!Now the tiny cuts are causing even more electric shock than usual. You are wolves pretending to be sheep.

Just needed a little more (and better quality) sleep and end up worse off...what a joke.

Why are you following the big brands with your subscription packages? You guys are so silly. What do you really think was going to happen with such a poor quality product after a few people got their hands on them. The frustration alone causes ads and subscription offerings to be an additional annoyance!

And to think I was planning on distributing your product in my country...lol...lol...

Just wasting my time with all this writing...

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vagustim

Resposta de Vagustim

We appreciate you taking the time to share your thoughts.

We do trust the core technology behind our product, which is supported by over 40 scientific studies. At the same time, we agree that there are still areas where the experience can and should be improved. We’re actively working on that.

If the device caused discomfort or frustration, we don’t want to ignore that. Your experience matters to us, and we’d like the opportunity to understand it better and help if we can.

If you’re open to it, please reach out to us at support@vagustim.io, and we’ll do our best to assist.

Best regards,

Avaliado com 1 de um total de 5 estrelas

This is a glorified tens machine. Annoying app

This is a glorified tens machine. Every time you open it up it keeps trying to get you to sign up for an annual or monthly subscription so you can use more features, That is after you have paid a lot of money in the 1st place. This is extremely annoying and the most annoying app I have possibly ever used after I have paid for something. I would not recommend this on this basis alone.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Vagustim

Resposta de Vagustim

Hello,

Thank you for sharing your feedback — we’re truly sorry the app experience felt frustrating and intrusive.

From a technical perspective, TENS and vagus nerve stimulation devices may have some similarities, but they are not the same products.

Regarding the subscription: we do not enforce a premium plan to use the device. The stimulation and core features are available without subscribing. The premium plan is only shown as an optional banner for users who want additional programs and features — and it only opens if you tap it.

That said, if you experienced something different, please email us at support@vagustim.io and let us know exactly where it appeared and which screens/steps you’d prefer not to see it. We genuinely want to improve the experience based on real user feedback.

Best regards,

Avaliado com 1 de um total de 5 estrelas

Extremely disappointed

I am extremely disappointed with Vagustim. I did not receive the product I purchased, yet the company refuses to issue a refund for such an expensive item. Their lack of responsibility and poor customer service are unacceptable. I will be filing complaints with the Better Business Bureau (BBB) and the Consumer Financial Protection Bureau (CFPB) to dispute this. Not happy with my experience. I purchased item january 6,2025 it has NOT been 30days company is FRAUD I will be going straight to BBB. The address in photo is NOT my house! Under laws you owe me a refund!

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Vagustim

Resposta de Vagustim

Thank you for your comment. We understand your frustration and would like to clarify the situation factually.

As also explained to you via email, when you informed us that the shipment was delivered to the wrong location, we reviewed the order details and confirmed that the shipping address entered at checkout was incorrect. The package was delivered by the carrier to the exact address provided in the order, which means this was not an error on our side or on the courier’s side.

Unfortunately, when an order is delivered successfully to the address entered by the customer, we are unable to issue a refund. This condition is clearly outlined in our shipping and refund policies and applies equally to all customers.

We strongly encourage customers to carefully review their shipping details before completing an order, as address accuracy is the customer’s responsibility.

We remain transparent, consistent, and fair in applying our policies, and we respectfully ask that this situation be evaluated based on the facts above.

Avaliado com 1 de um total de 5 estrelas

Don't buy. Preys on the sick.

The business model here makes you buy the device (expensive) which doesn't work properly so you have to big the app. It prays on sick people to charge a fortune for indirect access to an app which is inadequate.

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Vagustim

Resposta de Vagustim

Thank you for taking the time to share your perspective.

We’d like to clarify a few important points. All of this information is stated clearly and transparently on our website before purchase.
• The Vagustim device works without any app subscription.
• The app’s free version includes preset programs and does not require a premium subscription.
• The optional premium app unlocks AI-powered personalization, which is our flagship and differentiating feature. This AI layer has significant ongoing development, infrastructure, and maintenance costs.
• Unlike many devices on the market, stimulation parameters can be adjusted, which is not possible at all in most competing technologies.
• Vagustim has been used in 48+ published clinical studies to date, reflecting a strong scientific and clinical foundation.
• When compared feature-to-feature, Vagustim is more accessible and capable than many alternatives—several features available in Vagustim are either not offered by competitors or were first introduced by Vagustim.
• For anyone who is not satisfied, we also offer a 30-day money-back guarantee, allowing customers to try the device risk-free.

We respectfully ask that the business model be evaluated in this full context. We take ethics, transparency, and user well-being very seriously and continuously work to improve both our technology and user experience.

Avaliado com 1 de um total de 5 estrelas

The earpieces are very uncomfortable

The earpieces are very uncomfortable. Even after a 15 minute session I don’t want to do anymore because I know my ear is going to be sore for at least an hour. I can pay 56$ for a comfortable aftermarket part supposedly. The original earpieces should never be sent out and I will not put another penny into this product. Non refundable it’s only been 2 weeks

27 de novembro de 2025
Avaliação não solicitada
logotipo da Vagustim

Resposta de Vagustim

Dear Chris,

Thank you for taking the time to share your feedback.

Regarding the return, according to our records, your shipment was delivered on November 5, and you contacted us after December 5, which is outside our 30-day money-back guarantee period. The 30-day period begins from the delivery date, and for this reason, we’re unable to process a refund at this stage. This is clearly stated in our return policy and applies equally to all customers.

We’re genuinely sorry to hear about your discomfort. Ear sensitivity can vary significantly from person to person, particularly during the initial adaptation period, and we understand how frustrating this experience can be.

Best regards,
Vagustim Team

Avaliado com 5 de um total de 5 estrelas

Significant and cumulative benefits for severe gut issues

I’ve been using this device for three months and it has made a significant difference. I have celiac disease which has led to serious motility disorders. I had severe regular bloating and esophageal pain managed by strong meds. The meds are vagus nerve related so I thought this could work. It has. My severe bloating has all but disappeared allowing me to slowly normalise my diet (from a low fibre, fodmap-adjacent diet). I sleep better, I feel less stressed, have less pain and have much better energy. I notice if I don’t use it,
Yes, learning to get the ear pieces in is tricky initially. They felt awkward and sore at first. The gel does irritate my ears a bit. I got the premium app but tend to use one of the pre set programs so didn’t need to. The HRV measurement is interesting but not sure it’s accurate and sometimes it is buggy. It’s goes through batteries rapidly. But all of this pales next to the benefits to my health which are only increasing the longer I use it.

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My digestion has improved

I have had gut issues for years, and while this is not a miracle cure, I have noticed a big difference. Less bloating, fewer cramps, and just a general feeling of things working better down there.

17 de maio de 2025

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