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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Customer service is terrible. Randomly reactive your account charging you a bunch of money and surprise billing fees end up suspiciously in your email junk folder when all their other emails show up i... Ver mais

Avaliado com 3 de um total de 5 estrelas

Not what I expected. the DNA test results just tell you where your parents came from (approx) but doesn't break it down to generations before that by generation. The system relies on others to inpu... Ver mais

Avaliado com 2 de um total de 5 estrelas

I’m not impressed with the results. I feel that all I received is wrong information. Mike Alexander Gervais is my brother and Tim Gervais should read nephew along with Jason Neddow. They are my broth... Ver mais

Avaliado com 4 de um total de 5 estrelas

The family relationships were cool but the traits were useless. Seemed like a coin toss. Also I thought the results were shared across platforms. It seems that if one person uses ancestry and one use... Ver mais

Detalhes da empresa

  1. Serviços Públicos e Locais

Informação fornecida por fontes externas variadas

Discover your family history and start your family tree. Try free and access billions of genealogy records including Census, SSDI & Military records.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

685 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I signed up a couple of years ago and…

I signed up a couple of years ago and would check periodically for my results and click on those that had a common ancestor in their trees. It was interesting to see how we were related. Now, you have to upgrade to a paid service to do so. Not going to do it!

5 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I did a DNA testing with MY HERITAGE &…

I did a DNA testing with MY HERITAGE & I was not happy with the results. I am very happy with the results from ANCESTRY DNA testing. MY HERITAGE DNA testing came back with 2 1/2% native american, I was not happy with that. I clearly look native. So when I took the ANCESTRY DNA test it came back with 32% Native American which is alot more accurate. I thank ANCESTRY for the results.

30 de janeiro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

When I compared the DNA report to my…

When I compared the DNA report to my report from 23 and me, I am disappointed by the lack of information received. I was not expecting to have to pay 69.99 per 3 months to access information. I'm not sure I would recommend the service when I compare the info received with that of 23 and me.

4 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t use ancestry

For a Christmas present, my wife purchased the ancestry DNA / 3 month membership for me. The ancestry system set the account up to my dead mother-in-law‘s name who never had an account. The Ancestry helpline has not been able to change this to my account. it would appear ancestry is just concerned about money and not their customers I do not recommend Ancestry

25 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DISAPPOINTING

When I first got my results, I was able to download the pie chart with the percentages of my inheritance with each parent. Wanted to show my family but when I went back in to check the chart again, I had to become a member which I have to pay for. Looks like a way for Ancestry to make more money. Very disappointing. My boyfriend got his results and can’t access his pie chart. Very disappointing.

3 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ancestry should monitor the proper…

Ancestry should monitor the proper return of the samples into their lab. My sample has been altered and they have given me a wrong result and connected me with a wrong family and geography that never matches with my family history. I would like to request them to reinvestigate my results and they should take their time if they are incapable of finding the ethnicity of anyone other than white people. If I don't see the actual results or if it's counterfeited again. I would rather file a lawsuit against ancestry. Thanks.

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I got the email saying "your ancestry…

I got the email saying "your ancestry results are in" and when I click on the link I get You Are Not Authorized to Access This Page
So now I paid for the DNA testing but the page is not accessible...what terrible service that is.

1 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Only Three traits free

Three traits free? Good grief. Ancestry wants more money in order to get what I thought I was paying for already. 23 and me is wayyyyyy better.

31 de janeiro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I thought I would get more infos about…

I thought I would get more infos about my ancestors , how they are connected to me beside I found out the description of Ethiopia in my genetics was wrong since I belong to Nubian civilization which reside and originate in north of Sudan and extend to Ethiopia . I wonder how old is the extension of these DNA since my tripe is 7000 year old.

25 de janeiro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I thought it was interesting to see…

I thought it was interesting to see where I'm from in the world. I did not like that my 'free' trial required a credit card to see any family trees. Clicking on a possible relative and being asked for my credit card was very off putting and made the experience feel like a money grab instead of a cool experience that would give me a taste of what I would be able to do if I did pay. I would suggest for future customers that you give an actual free trial for 2 or 3 days so that the excitement and interest would make people want to pay.

24 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't know what I paid for.

Terrible. Can't access anything without more money. Family matches are not correct, no health information, can't see anything as all is blocked. Never accessed anything that hit you up for money for everything from the get go. What's the point in getting DNA done if nothing is available. Money grab plain and simple. What I did see must have been manually added as most of it was incorrect.

18 de janeiro de 2024
Avaliação não solicitada

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