Always a fantastic service from the team at Android Homme, the trainers are second to none and look the part, well done team, this has been my second great experience with the Company with many more t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After buying many shoes over the years, I've not found quality as good as AH. The box, the packaging, which includes a shoe bag, each shoe is individually wrapped for protection. Although more exp... Ver mais
A empresa respondeu
Refunded trainers from 6 month ago, trainers were sent back in Jan and I received no email back as there store was in moving. Hence why a didn't get reply's. I totally forgot all about this so started... Ver mais
A empresa respondeu
Minor problem resolved after direct contact from the AH Team. Special thanks to Brand Director Tim who reached out to make sure everything had been dealt with satisfactorily. This happy repeat custo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Originating from Los Angeles, Android Homme are purveyors of quality, handmade Footwear and Apparel.
Informações de contato
Reino Unido
- androidhomme.com
4,1
Muito Bom
2 mil avaliações
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and efficient delivery plus a…
Quick and efficient delivery plus a very high quality beautiful shoe!!
28 de outubro de 2024
Resposta da Android Homme
Hi,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
I have bought trainers and a hoodie…
I have bought trainers and a hoodie great quality and they fit great
28 de outubro de 2024
Resposta da Android Homme
Hi Alan,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Everything is perfect
28 de outubro de 2024
Resposta da Android Homme
Hi Andile,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Excellent company and the products are…
Excellent company and the products are first class , really happy with it all from start to finnish
25 de outubro de 2024
Resposta da Android Homme
Hi Colin,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Resposta da Android Homme
Hi Johnny,
Thanks so much for the review, We appreciate the feedback.
I am so sorry to hear you feel this was bad service.
I can see you have mentioned the date of this experience was from back in February. I have checked with our CS team for communication from yourself and can see you contacted us regarding an order being cancelled as you no longer wanted this however the order had already been dispatched from us so this was unable to be cancelled.
We then never received any further correspondence from yourself and the order was delivered and you returned this back to us which a refund was issued for this.
Thanks
-Android Homme
Grabbed a pair of the Matadors
Grabbed a pair of the Matadors. Love them 👌🏽 Top quality. Came within a week so I’m happy
14 de outubro de 2024
Resposta da Android Homme
Hi Richie,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Excellent delivery time and lovely…
Excellent delivery time and lovely quality trainer's
14 de outubro de 2024
Resposta da Android Homme
Hi Chris,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
It’s was a very easy and quick…
It’s was a very easy and quick experience. Turn around time was very quick. The product is just magnificent.
14 de outubro de 2024
Resposta da Android Homme
Hi,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
Great quality and service
14 de outubro de 2024
Resposta da Android Homme
Hi David,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Resposta da Android Homme
Hi Andrew,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
All time favourite
14 de outubro de 2024
Resposta da Android Homme
Hi Themba,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
The quality of the shoes and the…
The quality of the shoes and the delivery made easy with DHL.
11 de outubro de 2024
Resposta da Android Homme
Hi Lungelo,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
I love the products
I love the products. The quality is top. The service was smooth and fast. Thank you. Looking forward to do more purchases.
7 de outubro de 2024
Resposta da Android Homme
Hi,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
The product is of good quality
The product is of good quality. The delivery was quick.
11 de outubro de 2024
Resposta da Android Homme
Hi Andani,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
Always order from here
Always order from here. Have 8 or 9 pairs now. Pick the trainer you want and they are processed quick and on there way. Think it was a total of 3 days for me to receive my last pair
11 de outubro de 2024
Resposta da Android Homme
Hi,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
Refund time
Had to send items back due to wrong size. The only thing I am not happy with is the time it takes for the refund. I have received the email notification but the funds are still not with me. In this day and age that is poor.
11 de outubro de 2024
Resposta da Android Homme
Hi Chris,
Thanks so much for the feedback, we do really appreciate this.
I am so sorry to hear this. I can confirm the refund has been issued on our side and can take 3-5 working days to be received into your account. This is not a delay from our side, this is how long the bank will take to process and return the funds. It can also take longer depending on who you bank with.
Thanks,
-Android Homme
Resposta da Android Homme
Hi Peter,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
Amazing customer service
Had an issue with my delivery due to EVri delivery company.
But customer services from Android Homme jumped straight on the issue and got it resolved. Sending out my item on next day delivery with an alternative delivery service.
Once again thank you Charlotte from customer services for sorting this issue out.
8 de outubro de 2024
Resposta da Android Homme
Hi David,
Thanks so much for the review, we do really appreciate the feedback,
I am so sorry to hear your order has not been received. This is not the standards we expect for our customers.
I have checked the order details and can confirm it seems EVRI have delayed the parcel since Saturday 12th October.
I have since checked the address on the order and can see this may be incomplete which may be the reason the parcel is delayed and unable to be delivered.
Our CS team have emailed you, as there was no previous correspondence, regarding a replacement order and the correct address being sent so we can have this amended and sent out to the correct address.
We look forward to hearing from you.
UPDATE: Thanks so much for the updated review and we appreciate the feedback, we will pass this on to the CS team.
Thanks
-Team Android Homme
Resposta da Android Homme
Hi,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
What a great experience
What a great experience, plus my shoes came earlier than expected.
7 de outubro de 2024
Resposta da Android Homme
Hi Kevin,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
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