Shopped online… amazing customer service. Had furniture delivered the delivery staff were so polite and placed the furniture to the bedroom. Definitely will be shopping here in the future. Many thanks... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quick delivery, very well packaged, would have liked it a bit bigger, but a lovely piece anyway only want for decor so very pleased
A empresa respondeu
Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... Ver mais
A empresa respondeu
A lovely shop, excellent customer service. Ordered Cannes Dining Room Table, Bench & Chairs, very pleased with our purchase. Will definitely recommend Angela Reed to Family & Friends
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de decoração de design de interiores
- Loja de móveis ao ar livre
- Loja de sofás
Sobre Angela Reed
Escrito pela empresa
For over 145 years, Angela Reed has been proudly championing beautiful, high-quality furniture and home accessories. Passing down through five generations of the Reed family, Angela Reed is now under the custodianship of David and Kate Reed and the contemporary offering and excellent service has not waivered. All of the hand-picked homewares, furniture and unique gifts have continued to inspire customers in Essex and beyond. The destination store is set in a historical, labyrinthine building in the heart of the market town of Saffron Walden with its own stunning Food Hall, showcasing artisan produce from all over the globe. The growing online business is now serving customers all over the UK and beyond.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Informações de contato
5-7 Market Hill, CB10 1HQ, Saffron Walden, Reino Unido
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent professional company
Excellent professional company . I would recommend them for good quality furniture
Communication excellent all the way through the purchase .
Thank you
27 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
So easy to shop online
So easy to shop online. Beautiful items and securely packed and delivered quickly! Would highly recommend.
27 de abril de 2026
Resposta da Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
I ordered from this shop because it is…
I ordered from this shop because it is in the same county. The order was processed quickly and arrived in 2 days. No delivery cost. I feel better abput shopping relatively locally in an indepenent shop. I have recommended the shop to friends and family.
24 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Very efficient and the mirror was…
Very efficient and the mirror was packed very well indeed. Great service. Thank you.
23 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
A beautiful piece of furniture delivered carefully and promptly.
I bought an ornamented cupboard from Angela Reed. It arrived promptly - exactly when promised, was delivered by two highly capable men, who carted it upstairs, placed it exactly where I wanted it and left within a very few minutes. When I commented on their efficiency, one of them said, “well, we’re professionals”, to which I responded, “I can see that”.
The cupboard is beautiful, sturdy, spacious, and exactly what I hoped for. It is perfect for my needs.
23 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
good service, good communications, good pricesappro
Easy to use website, very competitive prices, good communications. The garden bench is exactly what
I wanted, a simple, elegant style. Although elderly and not very practical we put the bench together without
too much effort.
29 de março de 2026
Avaliação não solicitada
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
A brilliant company
A brilliant company, very helpful, careful packing of products that I have ordered.
I cannot fault the company.
20 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent customer service,quality…
Excellent customer service,quality fruit bowl,well packed
25 de março de 2026
Resposta da Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Resposta da Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Important to see and try out first
The dining chairs I bought were made to order and, although the website, said there’d be a 12 week wait, it was 18 weeks before they were delivered. When I raised a concern at 14 weeks, I was offered the loan of four chairs which arrived a couple of days later. The quality of the chairs is fine but I should have ensured I’d tried and tested a sample first. The colour was not quite as expected, more grey than appeared on the website. Also, the fit is better suited to tall adults as the seats are a little higher than most dining chairs I have tried. The substitute chairs were actually more comfortable and a better fit. So, a lesson learned - appearance can be deceptive!
14 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to leave us a review.
We’re pleased to hear you were happy with the overall quality of the chairs, though we’re sorry they weren’t quite the right fit for you in terms of comfort and colour.
As noted at the time of ordering, these chairs are made to order with an estimated 12-week lead time. Unfortunately, this particular order was delayed due to wider global shipping disruption, which was outside of our control, but we remained in regular contact throughout with updates.
When you got in touch during the delay, we were very happy to arrange a set of loan chairs so you weren’t without, and we’re glad these arrived quickly and were useful in the meantime.
In terms of colour, the ‘Rancho Steel’ finish is designed as a grey-toned fabric, and we always recommend viewing items in person or requesting additional images or samples prior to ordering, particularly for made-to-order pieces where finishes can appear differently depending on lighting and setting. We are always happy to accommodate this.
We really appreciate your patience while your order was delayed, and your feedback.
Very prompt delivery
13 de abril de 2026
Resposta da Angela Reed
Thank you so much for taking the team to leave us a five star review. We are so delighted that you are happy with the delivery and service. We hope to welcome you back again soon.
Tetrad sofas
Had been trying to find a local company where I could purchase a Tetrad sofa from. Rang Angela Reed said they would be able to get me the model I was after, extremely helpful, I also bought a rug from them too, which is superb quality, wouldn't hesitate to recommend them. We're delighted with our new sofas and rug.
13 de abril de 2026
Resposta da Angela Reed
Thank you so much for taking the time to leave us a review. We really appreciate you choosing to shop with us and that you are pleased with the service. We hope to welcome you back again soon.
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Efficient company.
I ordered a lamp from this company. It arrived promptly & was very well packed. Extremely pleased with my purchase.
7 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Courier company were excellent
Courier company were excellent, phoned 30 mins before and at delivery.
Table is beautiful!
2 de abril de 2026
Resposta da Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Friendly and prompt service
Friendly and prompt service, returning product which was excellent but not quite colour we were after was handled efficiently and without fuss. Will definitely use their services in future.
13 de março de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Lovely shop to browse and very lucky to…
Lovely shop to browse and very lucky to find the exact chair I ave been looking for.
Fast delivery and chair assembled for me. Perfect thank you.
1 de abril de 2026
Resposta da Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.