Anima Avaliações 

Apart from the odd waiting room delay which is normal and inevitable, the staff are consistently excellent and service over the passed few years has been really good.

Pheonix Medical Practice, Burham is efficient, fast and offered me a same day appointment within 1.5 hours of submitting an Anima request.

Kirklands/anima are brilliant and have always responded well to my medical issues.

Easy to use the anima program responded very quickly

Very quick and helpful reply to my online consultation. Thank you for all your hard work!

Superb really, very helpful.

Fantastic receptionist and Dr Darby is always great to deal with. 10/10!

The website seems to work well, although it's a struggle to answer all the questions within the time limit.
Could be improved by allowing you to upload pdf's as well as photos and videos, as letters from the hospital take a long time to get to the GP.

I've found this practice to be very responsive and efficient.

Many thanks

Mrs T

Anima comes gets a lot of bad press but I’ve found it to be very good. Used multiple times for my husband, mother and me. Once you get used to it it works well

I got my appointment in a few minutes after i requested

Using this way of contacting your doctor is so good. Sometimes I can be number 1 in the queue on the telephone but it still takes a long time sometimes
The surgery picks up Anima requests in minutes and is dealt with super fast
I highly recommend although the speed of reply could be slower at other doctors I guess
Anyway, give it a go

Excellent response to anima request - seen within 1 hour and referred on for further investigations. Very professional assessment- given clear potential diagnosis and plan of action by Dr Ali. Fantastic service at Hereward Gp surgery in Bourne .

Fast response 👌

Excellent service helpful courteous and ptoi

Very very good

The request on Anima was processed very quickly by Southend Coastal Services. I received a phone call back. Got an appointment organised. And a response on Anima. All worked very well.

Lets make it as hard as we can to make an appointment to look after our health and families wellbeing.
It almost like the dont want us making appointments to see the GP to save money.
Anima site telling me im already registered via NHS so I go to NHS app for it to tell me I already have an account with anima. Im told to contact my GP. I have now been on hold for 2 hours. My son needs to see a doctor asap, why is this so complicated. I used to pick a phone wait for a person to answer and help. Now I have to fill out god knows how many forms, link accounts, and when nothing work ring them anyway. The whole system is a waste of time

Lovely helpful Receptionist very positive experience

Quick response excellent