Right has been fantastic. I had to change my booking and David and Ria were pleasant , professional and helpful. Will definitely use Artic trip again
A empresa respondeu
Antictrip
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Veja o que dizem as avaliações
For last 1 and half month I’m waiting for your confirmation The ticket that you provided have 30 KG luggage and the original ticket given by airline company don’t have any baggage allowance. F... Ver mais
A empresa respondeu
I had a small issue with my travel booking. I contacted Anti Trip. The consultant Pranav was extremely useful and helped me to resolve my query immediately. He also made sure I went online and accesse... Ver mais
A empresa respondeu
Five star for spencer being the best agent in Antic agency, very humble, accommodating and helpful. Thanks to him for securing my tickets as I have problem in my transaction. He I really patiently wa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We offer flight bookings and hotel reservations
Informações de contato
128 City Road London, EC1V2NX, London, Reino Unido
- 02038347788
- support@antictrip.co.uk
- antictrip.co.uk
As pessoas também visitaram
Problem sorted
After a bit of a phone battle they have sorted everything and issued me the refund. And I am grateful to Ria, she is a reasonable and caring person.
13 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Customer,
Thank you for taking the time to share your experience with us. We're delighted to hear that our team was able to resolve the issue for you and that Ms. Ria provided you with exceptional service. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Ria and the rest of our team.
If you have any further questions or concerns in the future, please don't hesitate to reach out. We're here to help.
Thanks & Regards
Team Antic Trip
VERY IMPORTANT- Stay away from this SCAM…
VERY IMPORTANT- Stay away from this Scammers.
Its a biggest scam on earth. Never book through this website. You wil lose money 100%. They wont pick up the call if you have any question after made booking..haha .. They will say you will get the ticket within 24-48hrs but you wont (thats the reality) and ended up saying promotional price changed you would have to pay extra 200- 500 dollars . STAY AWAY and Thank me later. (Am pretty sure I will get a apology reply from their OSCAR Winner staff by saying they cant locate my name or booking ID..haha).. I do really hope some will stay awqay from this scammers.
Update:- 16/07/2024 -- After recieved the reply from Antictrip team I emailed them. I didnt get any replies. I called them stayes on the line nearly 2hrs... No one answered my phone. Its the biggest Scam on Earth and these guys are the biggest scammers. Stay away...
10 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Mr.Vjoseph,
We kindly request you to please share your booking reference with us so that we can investigate further. We would also like to inform you that people are receiving their tickets within a specific time limit. Regarding the promotional fares, availability is based on seat availability and is beyond our control. If you are indeed our customer, we are committed to assisting you with priority. The term "scammer" is quite harsh, and no company would like to be labeled as such. If we were indeed scammers, why would we bother to register ourselves on Trustpilot?
Why are you not providing your booking ID? If you are our customer, we really want to know your booking ID and will definitely help you solve your issue. However, if you are unable to provide any details, we will consider that you are not our customer and that you might have published a fake review.
Thanks & Regards
Team Antic Trip
Resposta da Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ria provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks
Team Antic Trip
Resposta da Antictrip
Dear Customer,
Thank you for sharing your feedback with us. We appreciate your honest review and the opportunity to address your concerns. If you need assistance in the future, please don't hesitate to contact us.
Thanks & Regards
Team Antic Trip
Resposta da Antictrip
Dear Customer,
Thank you so much for your kind words and for sharing your positive experience with us! We're delighted to hear that you found our customer service to be good. Providing excellent service is always our goal, and we're thrilled that we could meet your expectations.
If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help!
Thanks & Regards
Team Antic Trip
Excellent
Antictrip is good to get cheap flight ticket. Ivy helped me to get the cheap flight ticket with good price. Thank you.
4 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Ivy could assist you in finding a great deal on your flight ticket. Providing excellent service and competitive prices are top priorities for us.
If you have any more travel plans in the future or need assistance, please don't hesitate to reach out to us. We're here to help!
Thanks & Regards
Team Antic Trip
Resposta da Antictrip
Dear Customer,
We would like to inform you that baggage information is always available on the website. Thank you so much for your time in providing the review. We would love to see you again.
Thanks & Regards
Team Antic Trip
Customer service was good
10 de julho de 2024
Resposta da Antictrip
Dear Customer,
Thank you so much for your kind words and for sharing your positive experience with us! We're delighted to hear that you found our customer service to be good. Providing excellent service is always our goal, and we're thrilled that we could meet your expectations.
If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help!
Thanks & Regards
Team Antic Trip
Good
I did had few difficulties but the way they handled my situation was really great and once the tickets were done they even called to take the seat selecrion and meal preferences .
9 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Customer,
Thank you so much for sharing your experience! We're thrilled to hear that our team handled your situation well and that you were satisfied with our service, including the follow-up for seat selection and meal preferences. We aim to provide excellent customer service, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Thanks & Regards
Team Antic Trip
Excellent Service
Excellent Service - very helpful especially the kind service received today from Tania. I can confirm that her help is different from the previous unhelpful service I had received from the other staff. Not everyone is the same and Tania has proven this to be true. Thank you Tania!
7 de julho de 2024
Resposta da Antictrip
Dear Customer,
Thank you so much for your feedback! We're delighted to hear that you had an excellent experience with Ms. Tania and found her help to be very helpful and kind. We strive to provide exceptional service, and it's rewarding to know that Tania's efforts made a positive difference for you.
We're sorry to hear about your previous experience. We appreciate your understanding that each team member brings their unique approach, and we're constantly working to improve our service standards. Your feedback helps us to continue to grow and serve you better.
If there's anything else we can assist you with, please don't hesitate to contact us. We're here to help!
Thanks & Regards
Team Antic Trip
Resposta da Antictrip
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you found our service very good, helpful, and understanding. Providing excellent customer service is something we strive for every day, and it's always rewarding to hear when we've hit the mark. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks Team Antic Trip
Very good service and very good…
Very good service and very good understanding. Ria explained everything that I wanted to know. Thank you ☺️
7 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that Ms. Ria provided you with excellent service and answered all your questions. If you have any more inquiries in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again soon! 😊
Thanks Team Antic Trip
Thank you so much RIA for your all…
Thank you so much RIA for your all support for the flight, I haven’t travelled so far however you supported a lot rest I will be doing after the flight, EXCELLENT JOB
7 de julho de 2024
Resposta da Antictrip
Dear Customer,
Thank you very much for your kind words! It was our pleasure to assist you with your flight arrangements, and we're thrilled to hear that you found our support Name Ms. Ria helpful. Your satisfaction is our top priority, and we look forward to serving you again in the future. Please don't hesitate to reach out if you need anything else!
Thanks & Regards
Team Antic Trip
Just awful
Just awful
Martin
Chang
Robert
John
All customer service agent’s terrible experience should be banned from business no customer service takes money from you and then tells to fork up more money disgusting how this people can still operate reporting them to relevant authorities hopefully they will be shutdown soon
Check the reply from you guys I did not booked it as I am no fool I chat on your chat and then they called me and changed the price
Trustpilot do not remove this because this is true I was lucky did not fell in trap let people know what this website is doing
6 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Hi John,
Thank you for reaching out. Unfortunately, we cannot locate your reservation. We do not have any team members by the name of Robert or John. Could you please provide your booking ID from Antic trip? This will help us crosscheck the details and identify the issue, as there is no record of any payment under the name of John. If you have booked with us, sharing your booking ID will allow us to assist you further. The number you shared with us is not getting connected it goes to voicemail all the time. Please provide an alternative number, and we couldn't find any details with your email.
Thank you.
Fake compnay fraud sitting on call…
Fake compnay fraud sitting on call center will take money from you and refuse to refund
5 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Mr. Patel,
“We’re sorry to hear that you had a negative experience at our side. Our goal is always to provide excellent customer service but we would like to inform you we never Denied you the refund although the booking is under process.
Thanks & Regards
Team Antic Trip
Resposta da Antictrip
Dear Customer,
Thank you for taking the time to leave us a review. We are pleased to hear that Ms. Ria was able to assist you with your concern. We will be sure to pass on your comments to her.
We eagerly await your return to explore another booking experience with us.
Thanks & Regards
Team Antic Trip
Resposta da Antictrip
Dear Customer,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great experience!
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thanks & Regards
Team Antic Trip
I had very bad experience with Antic trip
I had very bad experience with Antictrip since booked flights with my family online with them. First of all after my booking didn’t receive booking confirmation and I contacted them and said need to wait 24 to 48 hours for confirmation. They contacted me after 24 hr saying my flight on standby and that flight was on promotion offer no longer available and need to pay extra £320 to book for my flights. I had to do pay that since my holiday was starting soon. Very bad experience and never will book flights with that company and not recommended for anyone.
30 de junho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Mr. Mohamed,
“We’re sorry to hear that you had a negative experience at our side. Our goal is always to provide excellent customer service We kindly request you please share your booking reference to investigate further. As we are unable to find anything with your name in our database.
Thanks & Regards
Team Antic Trip
Hi I didn’t like antic trip much…
Hi I didn’t like antic trip much because I had bad experience before but tania call me & helped me as much thanks tania she is too good in work thanks
30 de junho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Customer,
Thank you for taking the time to leave us a review. We are pleased to hear that Ms. Tania was able to assist you with your concern. We will be sure to pass on your comments to her.
We eagerly await your return to explore another booking experience with us.
Thanks & Regards
Team Antic Trip
Great experience.
2 de julho de 2024
Avaliação não solicitada
Resposta da Antictrip
Dear Customer,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great experience!
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thanks & Regards
Team Antic Trip
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