Apexcarbon Avaliações 

62
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Don’t buy anything from this company. I received a gold case that was horrible in quality. Sent email and the customer service team immediately responded and agreed it was horrible. Asked me to pick a... Ver mais

Avaliado com 1 de um total de 5 estrelas

The absolute slowest delivery for their products. Almost a month, so far. You would think with a website literally called 'ApexCarbonUSA', that their products would ACTUALLY be FROM THE USA! That... Ver mais

Avaliado com 5 de um total de 5 estrelas

Awesome phone case and key case they look insane, amazing quality and amazing customer service super helpful.highly recommended and will buy again

Avaliado com 5 de um total de 5 estrelas

I bought the Black Fragment Forged Carbon Fiber case for my new 17 pro max and I must say it did not disappoint it is a beautiful piece and definitely worth the price. Had some issues with the shippin... Ver mais

A empresa respondeu


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

62 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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3,7

Todas as avaliações

(62)

40 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Not worth exchanging

Customer service was great — they responded quickly and were helpful. However, there were too many fees involved. It was my mistake ordering the wrong case, but paying $20 to ship it back and another $12 for them to send the replacement feels excessive. It would be nice if they at least covered the shipping cost for the new case, as I already paid for shipping cost with the old case.

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING

I made the mistake of ordering the wrong size case, I contacted customer service to start a return and the entire team is outstanding!! I’ll definitely be ordering from Apex Carbon again because they have the best customer service out there, not to mention how amazing the quality of their products are!!! 100/10 I would completely recommend!!!

14 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

IMPACT case couldn’t handle being dropped

Ordered a Purple Forged carbon IMPACT case.. was told it would have tracked delivery never got an update on shipping and when it was delivered I put it on my phone had it 7 days it fell out of my pocket landed backwards and chipped the case a little didn’t think much of it took my case off that night to clean my phone and the entire back of my phone is shattered. Wrote a email to their support team and have not heard a response yet

23 de agosto de 2025
Avaliação não solicitada
logotipo da Apexcarbon

Resposta da Apexcarbon

Hi Zachary, thank you for sharing your feedback. We did promptly respond to your email confirming that you can always track your shipment directly on our website. Your tracking number was provided within 48 hours of your order being processed. Your case was then delivered within a week, which is within our standard timeframe.

Regarding the damage, the photo you sent shows the case itself remained intact with only a small dent—evidence that it absorbed the impact. Unfortunately, the type of drop you described can cause damage that no case could fully prevent. That said, the case did its job by minimizing damage more effectively than standard cases would have.

We’re truly sorry to hear about the damage to your phone, and while we cannot guarantee full protection against every type of impact, we stand by the quality and durability of our cases.

Avaliado com 5 de um total de 5 estrelas

ApexCarbon hands down has some of best…

ApexCarbon hands down has some of best phone cases around! I have two so far and honestly the look and feel is awesome. I will say that shipping does take some time but I think it’s worth the wait. I have gotten a lot of compliments on them.

2 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a phone case and a license…

I ordered a phone case and a license plate frame. Upon arrival, the license plate frame was broken in two spots(definitely due to shipping). I emailed them to inform them of the unfortunate event. They sent me another ASAP! Great customer service. Loving the phone case so far.

19 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Pretty decent case

Pretty decent case, not worth the $67 but the carbon fiber is cool. I wanted to return it since it took about a month to get it and they will not respond to an email after you’ve gotten your case. Not too sure if I want to bother my bank about it since it is just $67. It being MagSafe is pretty good since I carry around a wallet on the back of my phone but other than that it isn’t really worth spending the money on

19 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High quality and fast shipping

I bought a carbon phone case from them not knowing anything about the company. I was happily surprised because not only the product is high quality, but I received it really fast (it took about 5 days). I would definitely recommend it to other people.

4 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had to call my bank to get my money back

Ordered one of these expensive cases, could not get tracking from the company, they would just tell me it’s on the way, would barely respond back to emails, would not refund my order or cancel it, left stuck waiting, had to call my bank to get my money back.

25 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company really under delivered

This company really under delivered, I bought the forged real carbon case for 100$ on sale and barely got a case. It doesn’t cover my phone and leaves some parts of the phone nude. I’m worried this won’t even help protect the phone if I drop it. I also got AirPods case with it and it doesn’t even fit my AirPods, they slide off and I have almost dropped my Airpods because if the slide. I tryed asking for a case swap but with no luck. Please just save your money and get any other case on the market.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Overpriced and under delivered

I purchased a 100% real carbon fiber phone case for $67 (on Sale normally $106)
I received a cheap plastic phone case (with a beautiful piece of carbon stuck to the back of it) straight from China.
I voiced my concerns to Apex only to be brushed off with some BS generic answer.
The raised edges to protect the screen are so flimsy. I cracked 3 screen protectors in less then a month (right on the edge the carse is supposed to protect)

Since Apex won’t take this useless case back it will go in the trash.
Save your money most cheap cases from the market do a better job protecting your phone.

18 de março de 2025
Avaliação não solicitada

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