apexmediasol.com Avaliações 

163
O TrustScore é 1.5 de um total de 5

1,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Aggressive, after an hour and a half they explain it will be another $7000 To optimize voice search. When told NO a man named Antony Carnazzo threatened to Negatively review my company. During my rep... Ver mais

Avaliado com 1 de um total de 5 estrelas

I found out Apex media solutions use VOICE SEARCH NOW to spam you using different numbers every time, multiple times daily, AKA spoofing. Even if you are registered on the do not call list, and ask t... Ver mais

Avaliado com 1 de um total de 5 estrelas

I paid for the voice media subscription. Initial fee over $100 and $20 month for my business to show when people looking online for services I provide. They scheduled the call with the specialist t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had no idea what search engine optimization was until Apex Media Solutions helped me. They checked my website from top to bottom and did it very well. Once I implemented their suggestions, my site b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de marketing na Internet

100% Satisfaction Guarantee – Media Solutions of Nebraska

Love your results or we work FREE – Media Solutions of Nebraska

At Media Solutions of Nebraska, your complete satisfaction is guaranteed — 100%. Media Solutions of Nebraska proudly stands behind every single marketing campaign we run for small and medium-sized businesses across Omaha, Lincoln, Council Bluffs, and the entire state of Nebraska. If you are not absolutely thrilled with the results delivered by Media Solutions of Nebraska within the first 60 days, Media Solutions of Nebraska will keep working for FREE until you are. No questions asked. That’s the famous Media Solutions of Nebraska “Results or It’s Free” Guarantee. Whether Media Solutions of Nebraska is running your Omaha SEO, managing your Google Ads, building your new website, handling social media marketing for your Nebraska business, or producing professional videos, you are protected by the strongest guarantee in Nebraska marketing. Media Solutions of Nebraska has helped hundreds of Omaha and Nebraska businesses dominate Google, explode their leads, and grow revenue — and Media Solutions of Nebraska is so confident we can do the same for you that we put our money on the line. No long-term contracts. No hidden fees. Just real, measurable growth for your Nebraska business — or Media Solutions of Nebraska keeps working at zero additional cost. Choose Media Solutions of Nebraska and partner with Omaha’s most trusted, highest-rated marketing agency serving small and medium-sized businesses throughout Nebraska. Media Solutions of Nebraska — Omaha-based. Nebraska-proud. Results guaranteed.

Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

163 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,6

Todas as avaliações

(163)

54 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Apex Media Solutions in Stuart Fl is a…

Apex Media Solutions in Stuart Fl is a predatory “marketing firm” preying on small businesses. When you don’t recieve the services you pay for, you’ll be met with an even more expensive sales pitch and a refusal for refund. The supervisor said, quote, that I am “either uneducated or you don’t care” because I didn’t know they would charge me increasing amounts of money for “different levels of marketing” that were never mentioned, in order for the first payment to mean anything. They’re nearly impossible to get ahold of, but when you do get a response, expect to be belittled and literally yelled at by some little supervisor on a power high. He will laugh at you when you say that an additional and unexpected $1400 is not in your business budget. Do not give these people your time or money. Avoid at all costs.

17 de dezembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Michelle, thank you for taking the time to share your experience. We understand that unexpected costs and communication challenges can be frustrating. Our services are designed with multiple levels to provide comprehensive marketing support, and we’re sorry if this wasn’t clear upfront.

We always aim to provide clarity and guidance for every client, and we’d be happy to connect directly to review your account and explain the full scope of what our services offer. Your feedback helps us improve how we communicate with small business owner

Avaliado com 1 de um total de 5 estrelas

Falsely sold me on a service and didn’t…

Falsely sold me on a service and didn’t begin to complete the service until 2 months later!!! Then they told me they would put me on a call with a supervisor which never happened.

15 de dezembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Thank you for sharing your feedback. We understand how frustrating delays and miscommunication can be. This is not the experience we want any client to have, and we’d appreciate the opportunity to connect directly to review your account and clarify any questions you have.

Avaliado com 1 de um total de 5 estrelas

DO NOT HIRE THIS COMPANY!!

DO NOT HIRE THIS COMPANY!!
i hire this company to help me fix some bugs in the company i had just bought, they first got me to signed up for the voice search and then got me to signed up to help me manage my google account and so on right, they promise i will see the changes within the first month and after 4 months nothing just a dang picture update, a supposedly they fixed how people find my company and said they fixed the search engine, i have cancelled two times and as of today they still haven't canceled and still charge me money for work they said they have done, the so called person who was in charge of my account was nothing but a karen and very unprofessional she said that she had replied to all of my google reviews that haven't had a reply to the costumer thats another lie because no one has reply to my last review all the other replies are the ones i hade personally made, and when trying for almost 2 months to cancel all services they always say sorry for the inconvenience and that they will have someone call me, so i asked to speak with a supervisor and they always make an excuse and never call back, this company full of clowns do not do services with them. and i have proof of the work the lied they have done and proof that i have cancelled twice, next step is getting my money back but now x10 the amount so i'm getting in contact with my attorney because they are now stealing money from me and not doing any type of work is just a bunch of lie from them.

9 de dezembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi Raul

Thank you for sharing your feedback. We’re genuinely concerned to hear about your experience and understand how frustrating this situation must feel. This is not the standard we aim to provide, and we’re sorry that your experience did not reflect the quality and support we strive for. We would appreciate the opportunity to review your account and the services in question directly. If you’re open to contacting us, we can investigate the matter further and work with you to ensure everything is addressed appropriately. Your insight is valuable and helps us continue improving our processes.

Avaliado com 1 de um total de 5 estrelas

They are a collection of hustlers

They are a collection of hustlers. They try to take advantage of small businesses. Their rates are way above the national average. And when you no longer want to do business with them, the will call everyday ALL DAY in an attempt to rope you back in. Everytime they called i informed them i no longer am interested in their services. They only call more! Wish I could give 0 stars! I would NEVER suggest anyone do business with them!

15 de novembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Thank you for sharing your feedback. We apologize if our attempts to address your concerns felt overwhelming. Our goal is always to find a solution and we never like to leave any customer unsatisfied. We’re very passionate about what we do and appreciate your comments, which help us improve. If you’re open to it, we’d be happy to connect directly to discuss your experience further.

Avaliado com 1 de um total de 5 estrelas

Buyer Beware!!!

This is the Worst company that I ever dealt with. They talked me into getting my business up on all the voice platforms for just $199, and it sounded like a great deal. Then they told me that I needed to schedule a call with a rep the following day to go over my information. The call the next day was the most aggressive sales call I have ever had. They told me that it wasn't enough to just be on the platforms and unless I gave them several thousand more dollars that the original listing was virtually worthless. I told him that I was not interested and he would not take NO for an answer. He kept dropping the price and I kept saying no. He would not stop. He got angry and Very aggressive! I finally just hung up. Now I can't even get my original $200 back. I could have used that for the holidays! Don't buy into this!!! You have been warned!

19 de novembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi Layne

Thank you for sharing your feedback. We haven’t been able to locate a record of a call to our customer service team regarding a refund. We do have a grace period and would have been happy to return the funds had the proper process been followed.

We’d really appreciate the opportunity to connect with you directly to review your account and clarify any questions. Your feedback helps us continue improving how we support our clients.

Avaliado com 1 de um total de 5 estrelas

The worst Castomer service very mean

The worst Castomer service very mean
Ones you will be charged you will NEVER get you money back even if you call them to cancel after a few hours
So they don’t mention that
My biggest problem was it’s with a customer service that she was very rude and then they transfer me to continue with the sales

3 de dezembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi Reuven

Thank you for sharing your feedback. We’re sorry your experience didn’t meet your expectations. We do have a grace period for cancellations, and when we looked up the account with the name provided, we didn’t see a transaction listed. If you’re open to it, we’d really appreciate it if you could contact us directly so we can look into this further and provide any clarification you need.

Avaliado com 1 de um total de 5 estrelas

STOP, NO , DONT

Stop, no and don't! Worst company! Dishonest, scam and made horrible mistake using them.... after losing my 400 bucks for what I now know doesn't cost a dime to register voice search... they called me by wrong name twice on initial phone set up call, then they started to bill me monthly after I confirmed it was a one time only purchase. Lastly after I fired them they some how forwarded my business number to lord only knows where and haven't gotten a single call from a new customer since. Do not use apex media for anything. Still can't get them to stop spoof or robo calling me.

8 de maio de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi Mike

Thank you for sharing your experience. We’re sorry you didn’t get the full experience of our services. Our programs go far beyond voice search optimization and are designed to help businesses grow in multiple ways.

Your feedback helps us improve how we communicate and deliver our services. If you’re open to it, we’d be happy to connect directly and share more about what we offer.

Avaliado com 1 de um total de 5 estrelas

Watch out!

Watch out! Apex is a very unprofessional company to work with. The salesperson assigned to me actually hung up on me when I declined the $500/month fee he was pushing so hard. It took telling him "no, sorry" 3x and he finally angrily overtalked me and hung up. Further, the phone numbers they give don't work. There's no such thing as entering the bogus extension numbers they gave out. And they DID NOT do what I paid for with the $20/mo. + $199 initial activation fee. I wanted to fully back out and be fully refunded after the horrible experience with their pushy salesman. They said they couldn't reimburse me because once "the process" was set in motion, it could not be reversed. But when I ask friends to see if my business comes up on Google or Siri, etc. it does not. Not a single one. We're going a different route!

13 de agosto de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi Suzanne

Thank you for sharing your experience with us. We’re genuinely sorry to hear that things didn’t go as you expected. It sounds like there were several miscommunications that caused frustration, and we take that seriously. Your feedback is very helpful and gives us insight into where we can improve our communication and processes. If you’re open to it, we would appreciate the chance to connect with you directly and better understand your experience.

Avaliado com 2 de um total de 5 estrelas

Lo peor 22 días de que realice mi pago…

Lo peor 22 días de que realice mi pago no vi ni un resultado ni en Google ni ninguna página

30 de outubro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Gracias por tu comentario. Lamentamos que aún no hayas visto resultados. Algunos avances pueden tomar tiempo, pero siempre trabajamos con dedicación para avanzar lo más rápido posible. Si estás dispuesto, nos gustaría conectarnos contigo directamente para revisar tu caso y ayudarte a encaminarlo correctamente.

Avaliado com 1 de um total de 5 estrelas

This is nothing more than a scam

This is nothing more than a scam. The company only takes your money, showing no evidence of actual work to get your website listed. Every single call is a sales call to get more money from you. I spent over $1,000 to have yet to show any evidence of work or promotion. They were taking credit for my work building my Google profile. I tried to cancel the service after they were supposed to create a targeted landing page for my business, and they recreated my website, took over it, and cost me business with a horrible design. The quality was an embarrassment. I have tried for days to get them to cancel only to have people not call when they say they will, never talking to the same person twice, and worse of all, no one can decide to cancel their scam service. The next option is to call my bank and tell them that this company shouldn't charge my account.

19 de novembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi Ty

Thank you for sharing your experience. We’re concerned to hear that our service did not meet your expectations and understand how disappointing that must have been. While some results take time to fully develop, we always work diligently to provide progress as quickly as possible, because your success is important to us and reflects our own. If you’re open to it, we would greatly appreciate the chance to connect directly and better understand your experience.

Avaliado com 1 de um total de 5 estrelas

Awful company

Awful company, they are a scam they take money for services they do not deliver. I had to reach out to my bank since this company uses sneaky tactics to get more and more money from you they offer a service that requires another service to function properly keep away don’t be a fool like I was do your research

13 de novembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Thank you for taking the time to share your experience. We’re concerned to hear that our services may not have met your expectations, and we would really like to understand what aspects were not fulfilled.

Unfortunately, we don’t have an account on file to look into the situation further, but if you’re open to it, we would greatly appreciate the chance to connect directly and learn more about your experience. Your feedback helps us improve our processes and ensure future clients have a clear understanding of how everything works.

Avaliado com 1 de um total de 5 estrelas

Buyer beware!

Buyer beware!
I gave this company six months to help me out and do what they were supposed to do. They failed in every way I got absolutely zero from them after spending at least $2800. This place is a complete sham. I don’t believe any of the other reviews on this page.
If you do business with this company I guarantee you nothing but problems.

1 de outubro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi John

We are truly sorry that your experience with us did not meet your expectations. We can only imagine how disappointing it must have been to spend six months and not see the results you were hoping for, and we sincerely apologize for that.

We take feedback like yours very seriously and will be conducting a full review of the process to understand what went wrong. We would love the opportunity to speak with you directly and do what we can to make this right. Your insight is invaluable and will help us improve going forward.

Avaliado com 1 de um total de 5 estrelas

DO NOT DO BUSINESS WITH THEM

They just take your money and once you have paid them they don't even bother to talk to you or email you. If you try to contact your Account Manager, the next available appointment they give you will be after a month or maybe more and on that appointment also the Account Manager will not turn up and neither has the courtesy to call or email you that he cannot make it. DO NOT TRUST THEM. DO NOT DO BUSINESS WITH THEM. THEY WILL TAKE YOUR MONEY AND THEN DISAPPEAR

14 de novembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Thank you for taking the time to share your feedback. We understand why waiting to connect with your account manager would be disappointing. Our account managers do their very best to respond quickly, but sometimes their schedules are full, and we know that can make it feel like you are waiting too long. Your insight is very helpful and gives us the chance to improve how we communicate and support our clients. We truly appreciate you sharing your experience.

Avaliado com 1 de um total de 5 estrelas

Disrespected as a customer

Do not use this company. They are horrible. No respect for the customer. Definitely one day this company will fail. I had a disappointing experience with this company. I was offered a "voice search activation system" to bring clients to my new business, but the representative failed to inform me that a well-optimized, SEO-friendly website was essential for the service to work. As a new business owner, I had no way of knowing this requirement upfront. When I reached out for clarification and requested a refund the day after my purchase, my request was denied. The lack of transparency and refusal to issue a refund made me think these people are fraud and they should not be allowed to do this to people. They target new businesses, BE CAREFUL!!!. No respect to a customer, they took my money and that was it. I urge potential clients to ensure they fully understand all requirements before proceeding with this company.

4 de novembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

We are very sorry to hear about your experience and completely understand how frustrating this must have been. It sounds like the information about the service requirements was not as clear as it should have been, and we regret that this caused confusion and disappointment.

Your feedback is very helpful, and we are always looking for ways to improve our communication and processes so future clients have a clearer understanding from the start. We truly appreciate you taking the time to share your experience, and we will use it to make meaningful improvements.

Avaliado com 1 de um total de 5 estrelas

Horrible Experience

Horrible Experience - Deceptive Sales Tactics and No Customer Service
I had an extremely negative experience with Apex Media Solutions. I initially signed up, believing I was getting one set of services, but during the welcome call, I quickly realized the actual offerings were entirely different. Less than 12 hours after signing up, I requested to cancel and get a full refund, but they refused, (despite that being the refund policy on their site) claiming services were already rendered. When I asked for proof of this through a report, the agent rudely refused.
Not only was the agent condescending and dismissive of all my requests, but when I finally got a cancellation confirmation, it came from a completely different company name—suspicious and unprofessional. The agent even refused to send a proper email confirmation initially. This company operates on deceptive sales tactics and hires people with zero respect for their customers. I've never been spoken to so poorly by any customer service representative before. Avoid this company at all costs—they're a complete scam!

22 de outubro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

We are really sorry for the frustration you experienced. It sounds like there were several miscommunications and that your concerns weren’t handled as they should have been. We completely understand how upsetting that must have been.

We truly appreciate your feedback because it helps us see where we can improve. Your insight has been very helpful, and we are always looking for ways to do better going forward. If you are open to it, we would like to discuss this with you personally and ensure your concerns are fully understood.

Avaliado com 1 de um total de 5 estrelas

Scam alert scam alert

Update!! Very much still a scam!! They are still calling me daily trying to scam me! These people are roofless, and it is nothing but a scam.Please do not engage with these people!!
Scam alert scam alert ! I found out this company is a scam, I asked for a refund within 2 hours of making a horrible decision to allow these people to take my money. There was no refund! These people are horrible people and they are scammers! Do not fall for their tactics! They do not deliver what they're telling you. Nothing will change with your presence out on the internet or in cyberspace. Hopefully you will research this company before you give them your money and not after like I did. You will find all over the Internet nothing but bad about these people.

15 de outubro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

We are very sorry for your experience and understand how upsetting this must have been. We never want anyone to feel misled or frustrated when working with us. Our goal is always to provide clear communication and support so clients understand our services and processes. We appreciate your feedback and take it seriously as it helps us improve. If you are open to it, we would like the opportunity to connect directly and see how we can make things right.

Avaliado com 1 de um total de 5 estrelas

Would leave negative stars if possible

Would leave negative stars if possible. I called last month to cancel my services. I was told that the person on the phone didn’t have the authority. Was told that they would have their supervisor call me and then the supervisor never called me. If by some chance they did actually call it never shows up as APEX Media Solutions and they don’t leave a message. They have sneaky tactics to keep taking your money. Now my account is overdrawn because they took the funds from my account. I have noticed, no benefit to utilizing these people for SEO assistance. They pass you off from one person to the next nobody takes accountability for their actions. They don’t deliver on their empty promises. Worst money ever spent.

9 de outubro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

We are really sorry for the experience you had. We understand how frustrating it must have been to feel passed around and not have your concerns addressed. This is not the experience we want anyone to have.

We take your feedback seriously and will use it to improve our processes and communication. If you are open to it, we would like the chance to connect directly and work with you to resolve this situation and make things right.

Avaliado com 1 de um total de 5 estrelas

I just try to cancel my services

I just try to cancel my services, after my initial call and was impossible, I just asking for more time to take my decision and the sales rep David, just show me "the company policies" . Be aware of internet's frau like this one.

3 de outubro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

Hi Jose

We are really sorry for the frustration you experienced. We never want anyone to feel pressured or confused when making decisions about our services. Our policies are meant to provide clarity, but it sounds like the communication did not meet your expectations. We appreciate your feedback as it helps us improve how we explain our processes and support our clients. If you are open to it, we would like the chance to connect directly and see how we can make this right.

Avaliado com 1 de um total de 5 estrelas

Eyes wide open now.

I don't want to hear excuses when I have concerns, apparently the only thing this company does quickly is take my money and make excuses for their extreme lack of customer service. I don't want to talk to five different people, Trevor, Katie, Dave, Gabe and John about my concerns, I don't want to send multiple emails, leave multiple voice messages and still receive lackadaisical customer service. I also don't want to be given a phone number and told it's a particular person's direct line and still never get the actual person picking up their phone. Nothing but excuses, to many different people not taking accountability for zero follow through with any of my concerns led to me asking for a refund that also got dragged out. I will do better research before dealing with any other company, I have definitely learned a lesson from this experience.

30 de setembro de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

We are really sorry for the frustration you have experienced. It sounds like we dropped the ball on communication and follow through and we completely understand why this has been upsetting. Our goal is always to provide clear, timely, and helpful support and we clearly missed that here.

We truly appreciate you sharing your experience as it helps us see where we need to improve. If you are open to it, we would love the chance to connect directly and make sure your concerns are fully addressed.

Avaliado com 1 de um total de 5 estrelas

This was by far the worst experience I…

This was by far the worst experience I have had with any company. They are a complete joke and I made it clear I didn't want to continue after my year contract was up I asked if there was any thing I need to do to cancel after the year I was told no well I was charged for a 13th month and they would only refund $100 and said it was in the contract when I signed up a year ago that I had to email a certain address to cancel after the year..then why did your staff tell me otherwise..very shady company beware...

28 de agosto de 2024
Avaliação não solicitada
logotipo da apexmediasol.com

Resposta da apexmediasol.com

We’re really sorry for the frustration and confusion this caused. It sounds like there was a miscommunication about the cancellation process, and we understand how upsetting that can be. Your feedback is important and helps us improve how we communicate with clients. We’d be happy to discuss this further to see if we can make it right.

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