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A Place Like Home Ltd Avaliações 

624
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found out about this company through a word of mouth some years ago and I've kept coming back to them when in need of a nice place where to stay in central London. The team is super professional... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have always had a great experience with a Place Like Home. The staff has always been verey responsive and helpful, particularly after the booking. The accommodations have been excellent. We are rep... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great Apartment, Great Location. We've now stayed at this apartment 3 times and look forward to staying again. The apartment works well. The booking process works well, as does the service from A P... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Location was excellent, building was clean. I would NOT use unit 635 again. Bed soft. Sofa worn. No clear instructions for Washer/dryer. Likewise, new modem, but instructions and password not provided... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Aluguel para férias
  2. Alojamento com cozinha própria
  3. Casa de Férias
  4. Imobiliária de casas para temporada
  5. Locadora de Casa de Férias
  6. Serviço de hospedagem nas férias

Escrito pela empresa

Over 30 years of bespoke short-term rental services in Central London. Developed with a vision to offer the perfect alternative to a hotel, A Place Like Home has become the special link that connects people around the world with high quality properties in the heart of the Capital. We excel at matching guests to the right accommodation so they may experience a unique metropolitan lifestyle. A Place Like Home is run by a small but dedicated team of staff that ensures a personal touch in everything we do. Our goal is to ensure our guests create beautiful London memories from the moment they step into their new homes until the day they hand back the keys.

High quality holiday apartments in prime areas of Central London.

We excel at matching guests to the right accommodation so they may experience a unique metropolitan lifestyle.

We excel at matching guests to the right accommodation so they may experience a unique metropolitan lifestyle.
Since inception in 1990, this niche and specialist boutique offers the well-off traveller choice from the 200 luxury apartments and houses in top London locations such as Kensington, Chelsea, Knightsbridge, Notting Hill, Belgravia and Holland Park. All are close to either the museums, art galleries or endless places of interest.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

624 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(624)

63 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Not this unit again

Location was excellent, building was clean. I would NOT use unit 635 again. Bed soft. Sofa worn. No clear instructions for Washer/dryer. Likewise, new modem, but instructions and password not provided. Impersonal. Since I denied car service, no one to meet us personally. Had to retrieve keys elsewhere after 36 hours of travel. Are you short-staffed. Most important: tub shower dangerous. No non-slip features, and hand rails in inconvenient place—not at arm height. Maybe another unit with another owner who cares about guest comfort.

2 de outubro de 2024
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Resposta da A Place Like Home Ltd

Dear Dorothy,

We genuinely appreciate your insights about the bed and sofa, and we will certainly take them into consideration as we look to ensure guest comfort is at the required level. Your comments regarding the washer/dryer instructions and modem details are helpful, and we will work to improve our communication in these areas to ensure a more seamless experience for future guests.

We apologise for the inconvenience you experienced with the key retrieval process and the lack of personal greeting upon your arrival. Our goal is to provide a welcoming experience, and we’re sorry to hear that we fell short in this regard. Sometimes we’re unable to meet guests but we always endeavour to have a representative available to assist where needed.

Most importantly, we take your concerns about the tub shower very seriously. Safety is a top priority, and we will be reviewing the setup to see how we can make improvements for future guests.

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

As usual everything was perfect

As usual everything was perfect
We already know the flat and a place like home give us as usual a first class service

2 de outubro de 2024
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Resposta da A Place Like Home Ltd

Dear Guilio,
Thank you for your review! We are delighted you had another great stay.
All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

The staff at A Place Like Home was so helpful!!

The staff at A Place Like Home was so helpful in answering questions and sorting out issues. This made our stay seamless....thanks for a wonderful time!!

30 de setembro de 2024
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Resposta da A Place Like Home Ltd

We are delighted you had a great stay.

We hope to welcome you back soon!

All the best,
APLH

Avaliado com 4 de um total de 5 estrelas

Comfortable apartment in Kensington

Our apartment (3 floors) was very nice and we enjoyed it. One problem was the flight of stairs from the ground floor to the 1st floor which had no hand railing and was difficult for two old ladies to manage. Everything else was good. Especially appreciated was the air conditioning! It was also in a convenient location, only a couple of blocks from the High Street Kensington tube station and 2 grocery stores between the partment and the tube station.

18 de setembro de 2024
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Resposta da A Place Like Home Ltd

Thank you very much for your review. We are delighted to hear you had a great stay, and found the location to be convenient.

Sorry to hear you found the stairs a bit tricky. We have put a note on our system so if you book another property with us in the future, we will ensure we discuss accessibility.

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

Great crew

Always helpful

9 de setembro de 2024
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Resposta da A Place Like Home Ltd

Thank you for your review! We are delighted to hear you were happy with the service.

We hope to welcome you back again soon.

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

No Worries

I’ve been working with A Place Like Home since the early 1990’s and have never been disappointed in either the flats or the service. I’ve outlasted several bookers but for years now Nick has been most responsive and attentive.
I’ve recommended A Place Like Home to several people and will continue to do so.

12 de setembro de 2024
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Resposta da A Place Like Home Ltd

Dear Judy,

Thank you very much for your wonderful note, and for continuing to be a huge support to A Place Like Home.

We hope to welcome you back soon!

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

Truly a place like home!

This is my third time renting a place through a place like home and like always, everything was great.

Nick is a gem of a person and replies within minutes to every query.

I loved all the properties i stayed at but my recent one draycott place was an exception. Cosy and elegant.

The car service they arrange is very punctual and value for money.

Highly recommend this company.

18 de setembro de 2024
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Resposta da A Place Like Home Ltd

Thank you very much for your fantastic review. We are delighted to hear you had a wonderful stay in Draycott Place!

We hope to welcome you back very soon!

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

Can depend on A Place Like Home for…

I have turned to A Place Like Home for London vacation rentals many times over the last 15 years or so. My experiences have been mostly very positive. On my most recent trip, I worked with Nick Brandler, who found a flat for me on rather short notice, helped me extend the reservation when my plans changed fairly last minute, and super appreciated- made sure I could get into the flat when I arrived early on a Sunday morning after an overnight flight from the US. This was so helpful and made a world of difference.

3 de setembro de 2024
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Resposta da A Place Like Home Ltd

Thank you very much for your review! We really appreciate your feedback and are delighted we could help when your plans changed.

We hope to welcome you back soon!

All the best,
APLH

Avaliado com 4 de um total de 5 estrelas

A lovely week in London

The staff answered to the questions that I sent by email were always quick and full. The greeter who met us at the property, was very kind and helpful. Unfortunately, as he immediately told us, there was no hot water in the master bedroom bathroom.
Anyway, I must say that I have been using "A Place Like Home" for several years and have always had a good experience.

11 de setembro de 2024
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Resposta da A Place Like Home Ltd

Dear Stefania,
Thank you for your review. Apologies once again for the hot water issue but I am glad we could resolve it quickly and we are delighted you had great stay.
All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

An enjoyable stay

The property was tasteful, exactly as described, well located near Sloane Square and in a quiet residential street. The facilities, including bed linen and towels, were excellent. We enjoyed our stay.

31 de agosto de 2024
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Resposta da A Place Like Home Ltd

Dear Jeremy,
Thank you for your review. We are delighted to hear you enjoyed the property and the location!
We hope to welcome you back one day soon.
All the best,
APLH

Avaliado com 4 de um total de 5 estrelas

Great spot

Great spot, clean and tidy, very convenient. However internet was dodgy. Eventually fixed. Only 2 functional mugs.

29 de agosto de 2024
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Resposta da A Place Like Home Ltd

Dear Stephen,
Thank you for your review, we always appreciate any feedback and it has been taken on board.
We are delighted to hear you enjoyed the property and location.
We hope to welcome you back soon.
All the best,
APLH

Avaliado com 4 de um total de 5 estrelas

Clean & Tidy

The property was clean and exactly as advertised. Location is spot on. Would have liked there to be proper heads up about the general cleaning situation.

27 de agosto de 2024
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Resposta da A Place Like Home Ltd

Dear Ekor,

We are delighted you enjoyed the apartment and it's location. We wanted to apologise for the mix up regarding your mid stay clean. This is something we take very seriously and always appreciate guest feedback.

We hope to welcome you back again one day soon.

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

A perfect apartment for our family of six

Location was excellent in a great neighborhood with shopping, groceries, and the tube all super close. Having three bedroom and three bathrooms was super nice for our family of six—and hard to find. Main room was a perfect gathering area and the kitchen was well equipped. Used the back patio to sit outside every day. Having a greeter help us in was something we hadn't experienced before and it was fantastic. So happy I found this place!

24 de agosto de 2024
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Resposta da A Place Like Home Ltd

Dear Andy,

Thank you for your great review and wonderful feedback. We are delighted to hear you enjoyed your stay so much, and hope to welcome you back one day soon!

All the best,
APLH

Avaliado com 4 de um total de 5 estrelas

Excellent Mayfair location

The location in Mayfair was excellent, the greeter Hugo was very friendly and helpful, and the amenities in the apartment were good. My only complaint is that the showers needed to be cleaned with tile and grout cleaner to remove some mold and mildew.

8 de agosto de 2024
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Resposta da A Place Like Home Ltd

Dear Renee,

Thank you very much for your review. We are delighted to hear you enjoyed the location and apartment. We always appreciate constructive feedback and have taken it on board. We hope to welcome you back soon.

All the best,
APLH

Avaliado com 4 de um total de 5 estrelas

We enjoyed our stay in London using A…

We enjoyed our stay in London using A Place Like Home. They afforded us extra services like a greeter who made sure we were connecting to the WiFi. We enjoyed the flat and found it well appointed. A Place Like Home was competitive in price and exceptional in service. I downgraded one star due to a few routine maintenance issues: a flickering light and a wobbly toilet. Overall, I would definitely look to book a rental in London with them again.

6 de agosto de 2024
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Resposta da A Place Like Home Ltd

Dear Allison,
Thank you for your review, we are delighted you had a wonderful stay in London. We always appreciate any feedback so thank you. We hope to welcome you back one day soon!
All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

Lovely stay in Chelsea

We had a lovely stay at the flat we rented in Chelsea. Hugo showed us about in the flat, explained how appliances worked, and gave us good tips about how to get about in London public transport and where to go for good Indian food. Thanks!! They have a good choice of beautiful appartments and we feel safer renting from them than from any other online option. It was our second time with A Place Like Home and would really recommend it.

14 de agosto de 2024
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Resposta da A Place Like Home Ltd

Dear Maria,

Thank you very much for your lovely review. We are delighted Hugo could give some helpful local information, and that you felt safe booking through A Place Like Home.

We hope to welcome you back one day soon!

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

Wonderful flat and service

We really enjoyed this lovely flat and its wonderful location. Excellent service and it had everything we needed. We hope to be back some time. Highly recommended!

26 de junho de 2024
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Resposta da A Place Like Home Ltd

Dear Bridget,
We are delighted to hear you had a wonderful time.
We hope to welcome you back one day soon.
All the best
APLH

Avaliado com 5 de um total de 5 estrelas

Great stay in London

We recently stayed at one of A Place Like Home's properties in central London. Our experience was excellent, from start to finish.

First of all, the website is fantastic and booking was a breeze. All of our questions were answered quickly.

On the day of our arrival, we were met by a greeter who was lovely and showed us around the apartment, how to turn on the A/C, etc and gave us local recommendations. That was a very nice touch.

The location of the apartment was ideal, the cleanliness was excellent, the beds comfortable, and everything was in good working order. We did have one minor issue during our stay, and A Place Like Home sent a technician within a few hours.

The communication during our stay was excellent. All of our inquiries were handled efficiently and professionally.

I highly recommend A Place Like Home if you are planning to stay in the London area. I wouldn't hesitate to choose them again.

18 de junho de 2024
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Resposta da A Place Like Home Ltd

Dear Katharine,

Thank you very much for your wonderful review. We are delighted to hear you had a great time, and felt well looked after during your stay.

We hope to welcome you back one day soon.

All the best,
APLH

Avaliado com 5 de um total de 5 estrelas

Absolutely Charming

Absolutely charming location and cottage. Gorgeous views from every window. Very comfortable and well appointed home. Sorry we didn't stay longer.

19 de junho de 2024
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Resposta da A Place Like Home Ltd

Thank you very much for your lovely review! It is great to hear you enjoyed the wonderful views from the cottage.

We would be delighted to welcome you back one day soon.

All the best,
APLH

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