Dylan was very thorough and professional in guiding us through the payment and installation process. He took the time to ensure everything was explained clearly, making the entire experience smooth an... Ver mais
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Veja o que dizem as avaliações
The experience for paying is not necessarily easy, but is made easier with the help of of the online agent using the chat function when paying. Would be easier if the site would accept payment through... Ver mais
I was at wits end attempting to subscribe and pay for the service because I’ve never used bitcoin… customer rep Dylan walked me through the entire process and I’m all done! His patience and attn was a... Ver mais
A empresa respondeu
I really like apollo tv. The customer service is terrific and they are very quick to help with any problems that may happen. Very affordable experience
4,7
Excelente
390 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service is great
Customer service is great. They walked me through all the steps. They made sure that all went through with no problems. Thanks to Avery, Customer Service Rep.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Iris, thank you for the 5-star review! We are so glad to hear that Avery was able to walk you through the entire process step-by-step and make sure everything went smoothly. We'll be sure to pass along your special thanks to Avery for providing such great service. Happy streaming!
Do not sign up for Apollo group…
Do not sign up for Apollo group TV/start up they take your money. I was with them for over three years prior to having to pay for them through bitcoin and now my service is not working with no help from them and not wanting to give me a refund when I’m paid up until November 2026 now they want you to sign up and pay for VPN. I haven’t needed a VPN all the time that I’ve had this service so I should not need one now and they’re trying to blame the cable companies I’ve asked for a refund over and over again when in the beginning, you were able to pay for your account with your credit card or debit card now with having you sign up and paying for it with bitcoin they say that’s the reason they can’t give a refund do not sign up with them. They are Shystie. They are scamming to get people’s money bad company.!!! and is also funny how every review up here they’re getting five stars send the real reviews of people who are not satisfied because they are a lot and put them up here as well. People do not fall for Apollo group TVs/startup TV show nonsense because they are scammers. Don’t do it especially a company that you gotta buy bitcoin for to pay your bill.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Vanessa, we hear your frustration loud and clear, and we apologize for the terrible experience you've had trying to get your service working and requesting a refund.
We try to be as transparent as possible: ISP throttling and network blocks frequently force the need for a VPN to maintain a stable link, which is why our team recommends it when channels stop loading. However, we recognize that this, combined with the complexities of Bitcoin transactions, has created a very difficult situation for you.
We value your three years of support and do not want to leave you feeling scammed. Please contact our support escalation team via live chat with your account email so a supervisor can manually review your subscription balance through November 2026 and assist you.
I am a senior citizen and not…
I am a senior citizen and not comfortable with cash app but the agent was patience with me.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Herb, thank you for the 5-star review! We know that using new apps like Cash App can feel overwhelming, so we are so glad our agent was patient and took the time to guide you through everything step-by-step. Thank you for your support, and happy streaming!
Apollo experience
I like that I was helpe out in a timely manner. I love the yearly subscription it was worth it. The only think that I wish it would have is the pay per views especially for WWE! Excellent buy!
5 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the fantastic feedback, Darrin! Hearing that our team helped you out in a timely manner and that you're loving the full year of service makes our day. If you're looking for WWE and PPVs, definitely check the dedicated Live Events section on show nights or search for the UK broadcast channels, which carry the live events as part of their schedule. We truly appreciate your support—enjoy the shows!
Support Tech Avery was very Helpful
Support Tech Avery was very Helpful. He guided me through the process of
purchasing Bitcoin as well as purchasing my Subscription. Through the whole process he kept checking in with me to help make the process easer for me. Thank you Avery for your assistance.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, Thomas! There is nothing better than knowing our support team provides patient, hands-on help from start to finish. We are super proud to have reps like Avery making sure our members feel completely taken care of. We truly appreciate your support and look forward to keeping you happily entertained. Enjoy the shows!
Apollo tv group has almost everything…
Apollo tv group has almost everything you can think of watching for a great deal, and customer helps did help me a lot.
2 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, G Ramos! There is nothing better than knowing you can easily find almost anything you want to watch while getting top-tier assistance from our support team. We truly appreciate your support and look forward to keeping you happily entertained. Enjoy the shows!
I love Apollo Group TV
I love Apollo Group TV. I have been using the service for over 2 years. I love watching my sports (Football, baseball, tennis, etc), along with my favorite movies and TV shows. It's very affordable and reliable compared to other services. Chat representatives are very helpful.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, TaLishia! There is nothing better than hearing from a two-year subscriber who counts on us for game days, movie nights, and everything in between. Our team works hard to keep both our streaming quality and customer care top-notch, so your words mean a lot to us. We truly appreciate your continued support and look forward to keeping you happily entertained. Enjoy the games and shows!
ABSOLUTELY THE BEST!
I have had this app for about 6 years. I did try another app but quickly came back to this one. For one the Customer Service is great!!! I love being able to access all of the different channels at home and abroad. This is the perfect TV app for you!
1 de agosto de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, Linda! There is nothing better than knowing our global channel lineup and dedicated support team make us the perfect TV app for your needs. We truly appreciate your long-term loyalty and for sharing your experience with the community. We look forward to keeping you happily entertained for many more years to come. Enjoy the shows!
Always been helpful when i contact chat…
Always been helpful when i contact chat support and got the best movies.
31 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Ryan! Keeping our movie library stacked with top hits and making sure our chat team is always ready to assist is our main focus, so hearing that we consistently deliver for you absolutely makes our day. Thanks for being a great part of our community!
Great Option
I found Apollo from a friends recommendation. I started with a trial and it worked well and then purchased a 3 month subscription. I just renewed today for 3 more months. I’ve had no issues with buffering. Customer service was great to assist with the install and renewal process. It’s a great option and value for those wanting to ditch cable.
29 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Urban! There is no bigger compliment than a friend passing along a recommendation, and we are thrilled to hear we've lived up to the hype for you. Delivering buffer-free performance paired with great value and clear setup support is what it's all about. Thanks for renewing with us and sharing your experience!
very friendly and easy to use.
29 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Kurt, thank you for the 5-star review! We are absolutely thrilled to hear that you find our platform so friendly and easy to use. Keeping things simple and seamless for our members is what we strive for every day, so your feedback means the world to us. Thank you for your support and happy streaming!
Great been using it for 7 years and…
Great been using it for 7 years and have my family all in it….
28 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, Luis! There is no bigger compliment than a 7-year subscriber who spreads the love to their entire family. We truly appreciate your long-term loyalty and look forward to keeping everyone happily entertained for many more years to come. Enjoy the shows!
Customer service agent was very prompt…
Customer service agent was very prompt and helpful.
28 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, R! We know your time is valuable, so having our support team jump in quickly with helpful solutions is always our top priority. Thank you for taking the time to share your positive experience with the community!
Support was very helpful and guided my…
Support was very helpful and guided my thru the BITCOIN process of paying my bill and did not leave me until it was resolved. Thanks for the assistance
28 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Dennis! We know paying with Bitcoin can feel a bit unfamiliar, which is why our team makes sure never to leave your side until everything is fully resolved and confirmed. Thank you for taking the time to share your positive experience with the community!
This service is great lots of Channels…
This service is great lots of Channels and a great price
24 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, BJ! Bringing you an endless selection of channels at a price that keeps your wallet happy is what we strive for every day. Thank you for taking the time to share your great experience with the community!
Apollogroup TV is my recommendation
I have used Apollogroup TV for a year and found that the movies are updated fairly regularly. There is a ton of things to watch, old and new. I enjoy the menu via StartupShow for quickly finding or searching things. The menu/settings are also intuitive to use and easy to navigate. I have also used the chat support group on the official site and found that to be very helpful to guide me through a newewal.
23 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Doug, thank you for the 5-star review! We are absolutely thrilled to hear that you've had a great first year with Apollo Group TV. Knowing that you enjoy our regularly updated library of old and new content, the intuitive setup on StartupShow, and that our site chat helped you smoothly navigate your renewal means the world to us. Thank you for your support—happy streaming!
I have had Apollo for sometime now and…
I have had Apollo for sometime now and the support team are excellent and the service and quality of the video is great.
21 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, Jerry! There is nothing better than hearing from a seasoned subscriber who enjoys both the service quality and our dedicated care team. We truly appreciate your ongoing support and look forward to keeping you happily entertained. Enjoy the shows!
On going support
I have had outstanding support in renewing my subscription. Luca was patient, quick to respond. Never have had an issue with customer support in the three years I have been with Apollo. Highly recommend contacting customer support with absolutely any issues/concerns.
18 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, Steve! There is nothing better than knowing our subscribers feel completely taken care of when it comes time to renew. We will be sure to pass your high praise along to Luca for his stellar assistance. We truly appreciate your three years of loyalty and look forward to keeping you happily entertained. Enjoy the shows!
Great service for VOD and Live TV
Some people harp on the speed of new additions for VOD, it doesn't bother me that they can take a little longer sometimes. I appreciate how easy they make VOD and Live TV in one place, great interface/app. Their support and portal system is nice for checking my subscription. For the ease of use, I think the price is worth it!
19 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Brianna! We strive to make managing your subscription and finding your favorite content as smooth as possible, so hearing that you love our user-friendly interface and support system absolutely makes our day. Thank you for your thoughtful perspective on our VOD releases and for taking the time to share your great experience with the community!
I love that I am able to watch all my…
I love that I am able to watch all my shows without the huge cable bill! Fast speed and no lagging. The new movies can be hit or miss sometimes with the volume.
18 de julho de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful review, Amanda! There's nothing better than ditching high cable costs for reliable, smooth streaming. We hear you on the new movie audio volumes—since recent releases come from various sources, levels can occasionally vary, but we are always tweaking and updating streams for the best possible quality. We truly appreciate your support and look forward to keeping you entertained. Enjoy your shows!
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