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Apricot Clothing U.K. Avaliações 

19.537
•
O TrustScore é 4.5 de um total de 5

4,4

Loja de moda feminina
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality. Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but... Ver mais

Avaliado com 1 de um total de 5 estrelas

You have taken money from my account. Despite your website advising at the time that order never went through due to technical issues. I have no order confirmation but 113 euro has been taken from my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Die Kleider sind traumhaft schön, qualitativ sehr hochwertig und angenehm luftig für den Sommer. Der Versand wäre schnell gewesen, würde hier in Deutschland nicht Hermes übernehmen, die eine völlige... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found 2 dresses in New Look, the style is just right for my curvy figure, so stylish and comfortable so I bought 2 more on line, they are different fabrics but same style. Love them and have random... Ver mais

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

20 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(19.537)

3.025 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 1 de um total de 5 estrelas

I ordered 2 dresses only one was…

I ordered 2 dresses only one was delivered which I was happy with the other was never received message to say I'd returned it and was refunded but I never received and did not return it I can only assume it was out if stock but why take payment and order if an item is out of stock was very disappointed in your service

26 de junho de 2026
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Resposta da Apricot Clothing U.K.

Hi Linda,

Thank you for your message.

We're pleased to hear you were happy with the dress you received. However, we’re sorry that part of your order was refunded. I can confirm that the item was unfortunately out of stock when we came to pick your order which is why the refund was processed.
 
We do apologise for any confusion caused by the automated email and for any disappointment caused on this occasion.

Kind regards,
Rachel

Avaliado com 2 de um total de 5 estrelas

Have not received the dress I ordered…

Have not received the dress I ordered two weeks ago to be collected in store, although money for it was taken from my account. I have had confirmation of order, then nothing. Having emailed customer support I have had no response. I am very unimpressed and will be following this up in the local store.
Edit: my dress was in the store all along so all’s well that ends well. However, I still don’t understand why it took your member of staff 5 days to respond to my email or how before that you were able to send me an email asking me to do a review for the order I hadn’t received but not an email to tell me it was in store waiting for collection 🤔

26 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi Sue,

Thank you for your message.

We're sorry to hear that you did not receive an email notification to inform you that your order was ready to collect.

Looking into this, I can see that a member of the team has since responded to your email and I can confirm that your parcel has been collected from your chosen store.

Please accept our apologies for any inconvenience caused.

Kind regards,
Rachel

Avaliado com 1 de um total de 5 estrelas

Postage date not as promised

Placed an order for one item on Monday 29/06 - paid £7.99 for Evri Next Day Delivery (after 1pm) but was still expecting it by the Wednesday at the latest.
It instead ended up arriving exactly a week after on the 06/07 which was a huge inconvenience as I was going to a wedding the weekend prior.
Massively disappointed as £7.99 for postage is rather expensive to have it not arrive by the time promised. Only keeping the item to save further possible inconvenience with the website, although would ideally like to get a refund on at least the postage

6 de julho de 2026
Avaliação não solicitada
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Resposta da Apricot Clothing U.K.

Hi Hanna,

Thank you for your message.

We're sorry to hear that your order was not delivered in the timeframe expected and we understand how disappointing this must have been.

I can confirm that we have issued a refund of your £7.99 shipping cost to your original payment method. Depending on your card issuer or bank, the money can take up to 10 working days to appear in your account.

We do apologise for the inconvenience caused.

Kind regards,
Rachel

Avaliado com 1 de um total de 5 estrelas

I am still awaiting delivery

I am still awaiting delivery - Its been a while!!

26 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi Christine,

Thank you for getting in touch.

We're sorry to hear that you have not received your order due to a delay with Evri.

We are currently investigating this with the courier and as soon as we have an update we will be back in touch.

Please rest assured that we are working to resolve this for you as quickly as possible

Please accept our apologies for the inconvenience caused on this occasion.

Kind regards,
Rachel

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