I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality. Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but... Ver mais
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Veja o que dizem as avaliações
You have taken money from my account. Despite your website advising at the time that order never went through due to technical issues. I have no order confirmation but 113 euro has been taken from my... Ver mais
A empresa respondeu
Die Kleider sind traumhaft schön, qualitativ sehr hochwertig und angenehm luftig für den Sommer. Der Versand wäre schnell gewesen, würde hier in Deutschland nicht Hermes übernehmen, die eine völlige... Ver mais
I found 2 dresses in New Look, the style is just right for my curvy figure, so stylish and comfortable so I bought 2 more on line, they are different fabrics but same style. Love them and have random... Ver mais
Detalhes da empresa
Escrito pela empresa
We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.
Informações de contato
Reino Unido
- cs@apricotonline.co.uk
- apricotonline.co.uk
4,4
Excelente
20 mil avaliações
Pede aos clientes que avaliem
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast postage and lovely items.
25 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Disappointing experience …
Received someone else’s order instead of mine and am still trying to sort it out.
25 de junho de 2026
Resposta da Apricot Clothing U.K.
Hi Annette,
Thank you for your message.
We're very sorry to hear that you received the incorrect order. Looking into this, I can confirm that this has since been resolved for you and a replacement for the correct order was delivered on 7/7/26.
Thank you for your patience and understanding and please accept our sincere apologies for the inconvenience caused on this occasion.
Kind regards,
Rachel
Fantastic service through out.
Fantastic service through out.
Sadly item ordered didn’t suit me and return of item and refund excellent.
25 de junho de 2026
Great quality dresses
Great quality dresses, order came very quick, everything in top condition. Would highly recommend Apricot.
25 de junho de 2026
Lovely clothes very impressed with the…
Lovely clothes very impressed with the service too
25 de junho de 2026
Great service
I ordered a pair of culotte trousers online having seen them in a shop that didn’t have my size. Ordering was simple. There was a welcome offer of £5 off. Therefore even with postage they were £1 less than I’d seen them for. Delivery was very fast. I’m very happy with my purchase.
Thank you
Ann
25 de junho de 2026
Poor service
Ordered on line. Eventually received a message stating dispatch of my order. Then received a message stating refund being issued.
Message to customer service asking what was happening, no answer to date.
25 de junho de 2026
Resposta da Apricot Clothing U.K.
Hi Kay,
Thank you for your message.
We’re sorry to hear that your order was refunded. Looking into this, this was due to it being out of stock when we went to pick it and a member of the team has since responded to your email to advise of this.
We do apologise for any confusion caused by the automated email and for any disappointment caused on this occasion.
Kind regards,
Rachel
Delivery was quick
Delivery was quick, the quality of clothing for the price is great. Great variety of clothing that are true to size.
24 de junho de 2026
Order has never arrived
Order has never arrived. Limited communication from vendor. Still chasing.
18 de junho de 2026
Resposta da Apricot Clothing U.K.
Hello,
I'm so very sorry to hear that your order did not arrive and understand how disappointing this must have been.
Thank you for your feedback. I can see that by the time your review was posted this was already being investigated. I can see that our Customer Care team have already completed their investigation with the courier, who confirmed that the parcel had been lost in transit.
They have been in touch with you via email to confirm that a full refund, including the delivery charge, had been arranged.
We sincerely apologise for the inconvenience and frustration this situation caused, and we appreciate your patience while we worked with the courier to reach a resolution, and hope to offer you a more positive shopping experience with us in the future.
Kind regards,
Cas
Beautyful dresses in good quality as…
Beautyful dresses in good quality as usual! Easy accessable delivery information and fast delivery!
24 de junho de 2026
Staff being very helpful!
24 de junho de 2026
Resposta da Apricot Clothing U.K.
Hello,
We're sorry to hear that your order has not reached you.
After reviewing your shipment, we can see that the courier has confirmed the parcel is being returned to us.
We haven't received any previous contact from you regarding this, but our Customer Care team will be in touch shortly to provide an update and arrange your refund.
We appreciate your patience and apologise for the inconvenience.
Kind regards,
Cas
Had some lovely clothes from Apricot
Had some lovely clothes from Apricot. Great delivery and a good website
24 de junho de 2026
Fast delivery and quality clothes, expensive returns
Fast delivery and quality clothes. I’m deducting a star for the price of returning an item. It cost me €10, which is far more than most online clothing stores.
23 de junho de 2026
The dress arrived on time
The dress arrived on time, packed in a nice way so it has no creases. Lovely dress for the summer I definitely will buy again ..
17 de junho de 2026
Order arrived swiftly
Order arrived swiftly, sadly returned but slick return process
17 de junho de 2026
Customer Service helpful
Dresses were lovely. 1 did not suit me and I was having problems with the return process not accepting my address. I contacted customer service and they simplified it all by emailing the appropriate label. I got that email within a couple of hours of sending mine. Great service
24 de junho de 2026
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