The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Ver mais
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The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Ver mais
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What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... Ver mais
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Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
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Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t... Ver mais
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Escrito pela empresa
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Estados Unidos

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The promise Great service but is a rip off,the charge you monthly and the shiw every 45 if ,good lock cancel $200

Resposta da Aptive Pest Control - Orange County
Technician calls ahead of arrival shows up looks clean very professional. He asked questions about performance and if we noticed any activity any areas of new activity and did a thorough inspection and treatment.

Resposta da Aptive Pest Control - Orange County
Miguel is very thorough and takes pictures of all the hot spots. Great tech!

Resposta da Aptive Pest Control - Orange County
Jesus was fantastic!! Very efficient and explained everything he was going to do outside my house.

Resposta da Aptive Pest Control - Orange County
Issac is a great worker.
He took care of all the areas which I asked him to look at.
He is punctual and communicative.
Thank you for your help

Resposta da Aptive Pest Control - Orange County

Resposta da Aptive Pest Control - Orange County
Dwayne arrived on time and did a thorough and professional job in my yards. He is always a pleasure to work with - great personality.

Resposta da Aptive Pest Control - Orange County
I was given extra special service this time because I had two men, Louis and Juan who was in training.
I worked with Juan inside the house and he would ask questions about areas to determine the best way to treat areas. Also, explained the time needed to let the treatment set before vacuuming or or wiping window sills too soon after the area had been sprayed. I think this info should be stated every time a treatment has been given because we, the customers, have a tendency to forget.'
Also, I appreciate the pictures send by Louis. The next day I was pleased to see one area at the garage door leading to the backyard was sprayed an bit extra because there was evidence of a lot of crickets in that area.
Also, regarding the outdoor pics. During my August treatment, I was in Peru so it was extra helpful seeing the pictures from the outdoor treatment.
Both Louis and Juan were respectful while speaking with me and did not make me feel like they had to "hurry and be finished so they could get to the next location.'

Resposta da Aptive Pest Control - Orange County
The work is complete and the worker was very nice and helpful in understanding

Resposta da Aptive Pest Control - Orange County

Resposta da Aptive Pest Control - Orange County

Resposta da Aptive Pest Control - Orange County
Kevin Moore did a great job, personable, listened to what we wanted and tried to right the previously bad experiences we continually have had and spent quality time, trying to make things right and did well.

Resposta da Aptive Pest Control - Orange County
I was out of town when you came. I sent a note because I wanted to change the date to a time was home. No one called

Resposta da Aptive Pest Control - Orange County
I like your email reminder and I like the photos you send when you are done.

Resposta da Aptive Pest Control - Orange County

Resposta da Aptive Pest Control - Orange County
Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t even list the amount charged! I’m looking into other companies particularly since your rates may be increasing.

Resposta da Aptive Pest Control - Orange County

Resposta da Aptive Pest Control - Orange County
This was the fourth repeat visit to deliver plug in flying bug traps. Again the technician showed up without the items (3total). Please read my service file.
I have been a premium customer and as part of my calls to service center they reviewed my billing rate and changed it $129/ month. With this last technician visit set up manager at our local service center after asking for a credit. He instead changed my service to a lower level for $119. I do not understand how hard it is to deliver plug in bug traps.

Resposta da Aptive Pest Control - Orange County
I particularly appreciate the attitude of the service representatives who dialogue with me prior to treatment. They then follow through effectively to the requests in addition to the “regular “ treatment areas.

Resposta da Aptive Pest Control - Orange County
Customer service is very responsive and the technicians are easy to communicate with on the day of service, even if you're not at home when they arrive. We've had a real problem with wasp nests in our eves and while other pest control companies knocked them down, Aptive has been able to treat so that they do not immediately come back and just rebuild their nests.

Resposta da Aptive Pest Control - Orange County
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