The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Ver mais
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Veja o que dizem as avaliações
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... Ver mais
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Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
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Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t... Ver mais
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Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Estados Unidos
- 19514000174
We overthink pests so you don't have to.
4,5
Excelente
162 avaliações
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Derek did an amazing job
Derek did an amazing job. From communication before, during and after and the photos sent, the service was A+.
Thank you!
21 de agosto de 2025
Resposta da Aptive Pest Control - Orange County
Hi Ryan,
Thank you for sharing your experience! We’re thrilled to hear that Derek provided such thorough and communicative service. At Aptive, we take pride in keeping our homeowners informed and confident in the care we provide, and it’s wonderful to hear that Derek delivered an A+ experience. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
The technicians are great
The technicians are great, very attentive and make sure you are happy with the service!!
11 de setembro de 2025
Resposta da Aptive Pest Control - Orange County
Hi Isabelle,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided attentive service and made sure you were satisfied with the work. At Aptive, we take pride in delivering thorough, reliable service that keeps our homeowners’ homes protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
The long term satisfaction.
The long term. I have had no significant infestation in my home for the last 3?years we have lived. Long term it is working very well. Your technicians are knowledgeable and will trained. That take their time and do a very good job.
9 de setembro de 2025
Resposta da Aptive Pest Control - Orange County
Hi Dennis,
Thank you for sharing your feedback! We’re thrilled to hear that Aptive has been keeping your home protected over the past several years and that you’ve experienced long-term results. It’s wonderful to know our service professionals’ knowledge, training, and thorough approach have made a positive impact. We truly appreciate you being part of the Aptive community and look forward to continuing to provide attentive, reliable service for years to come.
-Jasmine
Very through
Very through, ask what problems I’m having. Best company I’ve used for treating my home.
23 de agosto de 2025
Resposta da Aptive Pest Control - Orange County
Hi Cathy,
Thank you for sharing your feedback! We’re thrilled to hear that you found our service thorough and that our team took the time to address the specific concerns in your home. At Aptive, we take pride in providing reliable and effective pest control, and it’s wonderful to know you consider us the best company you’ve used. If you ever have questions or need additional assistance, please reach out. We’re always happy to help.
-Jasmine
Friendly and knowledgeable service team
Aptive has friendly knowledgeable service team. We appreciate the photos provided showing our service visit highlights.
26 de agosto de 2025
Resposta da Aptive Pest Control - Orange County
Hi Lisa,
Thank you for sharing your feedback! We’re glad to hear that our service team has been both friendly and knowledgeable. At Aptive, we believe in keeping our customers informed, and it’s wonderful to know that the photos highlighting your service visit were helpful. Your kind words are greatly appreciated and encourage us to continue providing clear, thorough, and attentive service.
-Jasmine
The guy doing the application did a…
The guy doing the application did a great job, however, he couldn't spray the far side of the house where we are finding a few mico ants.
I have talked to my neighbor and there is no problem with him spraying that side of the house.
15 de agosto de 2025
Resposta da Aptive Pest Control - Orange County
Hi Mary Ellen,
Thank you for sharing your feedback. I’m glad to hear that our service professional did a great job, but I’m sorry that part of your home wasn’t fully treated. At Aptive, we strive to provide thorough and effective pest control at every visit, and it’s important to us that your entire property is properly addressed. If you’re open to it, we can schedule a no-charge reservice to treat the far side of your home and target the micro ants. Please reach out at socialmedia@goaptive.com so we can get this scheduled and ensure your home is fully protected.
-Jasmine
They let me know when they are arriving…
They let me know when they are arriving and they do a great job every time. They ask if there is any area that I want them to address. Over all they do a GREAT JOB.
19 de agosto de 2025
Resposta da Aptive Pest Control - Orange County
Hi David,
Thank you for sharing your feedback! We’re thrilled to hear that our team keeps you informed, listens to your concerns, and consistently does a great job. At Aptive, we take pride in providing attentive, thorough service and making sure our customers feel confident in the protection we provide. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe from pests.
-Jasmine
Most of your people I would give 5…
Most of your people I would give 5 stars to. This last one, not so much. She said she treated for spiders and ants but I have old spider webs as well as new all over yard and outdoor furniture. Additionally, I used your text to inform you that this service should have been rescheduled as you came a week prior and yet you didn't reschedule appointment so I was charged and didn't get great service---this time.
19 de agosto de 2025
Resposta da Aptive Pest Control - Orange County
Hi Mary Beth,
Thank you for taking the time to share your feedback. I’m glad to hear that most of our service professionals have earned your 5-star rating, but I’m very sorry that your most recent experience did not meet those expectations. At Aptive, we aim for every visit to provide thorough and effective service, and it’s clear we fell short this time.
I also want to apologize for the confusion around your appointment. I understand how frustrating it is to be charged for a service you couldn’t fully utilize and for the lack of follow-through on your request to reschedule. We take situations like this seriously, and I’d like to review your account to correct any charges and ensure future services are handled properly.
Please reach out to us at socialmedia@goaptive.com so we can address this directly and work to restore your confidence in Aptive. We truly value having you in the Aptive neighborhood and appreciate your patience as we make this right.
-Jasmine
Resposta da Aptive Pest Control - Orange County
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team was on time, knowledgeable, and friendly. At Aptive, we strive to provide effective pest protection along with a professional and positive experience for our customers.
We truly appreciate you choosing Aptive and look forward to continuing to help keep your home protected.
-Jasmine
The eaves were not swept for spider…
The eaves were not swept for spider webs. I had to remove a few myself
25 de julho de 2025
Resposta da Aptive Pest Control - Orange County
Hi Robbie,
Thank you for bringing this to our attention. I’m sorry to hear that the spider webs on your eaves were missed during your service, and I understand how disappointing it can be to have to handle that yourself. At Aptive, we aim to deliver thorough, detailed treatments, and I’d like to make sure this is corrected for you. Please reach out to us at socialmedia@goaptive.com so we can review your account and arrange for a service professional to address this promptly. We appreciate you as part of the Aptive neighborhood and want to ensure your home is cared for completely.
-Jasmine
They notify me when they will arrive
They notify me when they will arrive. Always check with me before starting to see what my needs are. Send me pictures of area's they have completed. Willing to listen to what I need, and service the area’s.
24 de julho de 2025
Resposta da Aptive Pest Control - Orange County
Hi Bill,
Thank you for sharing such thoughtful feedback about your experience with Aptive. It’s great to hear that our team’s communication, attention to your needs, and follow-through with photos of completed areas have made a positive impact. We believe listening to our customers is key to providing the best service possible, and we’re grateful to have you as part of the Aptive neighborhood. We’ll keep working hard to make sure every visit meets your expectations.
-Jasmine
Miguel w/ Aptive is the absolute best
Miguel is the absolute best! Always communicates and listens to what is going on in the yard. We live in a high pest area and he always solves our problems!! We also have a dog and he is great with him and careful with the gates. Highly recommend. 8/6/25
6 de agosto de 2025
Resposta da Aptive Pest Control - Orange County
Hi Alexa,
Thank you so much for your fantastic feedback! We’re thrilled to hear that Miguel’s communication, attentiveness, and care have made such a positive impact, especially in a high pest area. It’s wonderful to know he’s not only solving your pest concerns but also taking extra care with your dog and property.
At Aptive, we pride ourselves on having service professionals who truly listen and tailor their approach to each home’s unique needs. We’ll be sure to pass along your kind words to Miguel!
Thanks for being a valued member of the Aptive family and for your high recommendation. We look forward to continuing to protect your home with the same dedication.
-Jasmine
CARELESS - POISONED OUR PUP
Our dog was poisoned because of this company's negligence.
We trusted Aptive Environmental to safely handle rodent control at our home. Instead, their technician left Selontra poison directly on the ground, even after I personally showed him where the secure traps are.
Later that same day, our sweet boy Gus found it... and our nightmare began.
We rushed him to the ER. He's endured days of agonizing treatment. He could've died. The emotional toll this has taken on our family--especially our kids--is something we'll never forget.
We provided photos, vet records, and even confirmation from the ASPCA Poison Control Unit showing exactly what Gus ingested--and still, Active Environmental refuses to take responsibility. No apology. No accountability. Nothing.
If you have pets or children, please do not let this company near your home. We are heartbroken, and we're sharing our story to protect others from going through what we did.
#JusticeForGus #PetSafety #RodentControl #DogLovers #ToxicExposure #Negligence #ActiveEnvironmental #Beware #PetParents #FamilySafety #GusTheDog #DogPoisoning #UnsafeService #DoBetter #HoldThemAccountable #WeTrustedYou #PestControlWarning
3 de julho de 2025
Avaliação não solicitada
Resposta da Aptive Pest Control - Orange County
It's disheartening to learn you had this experience, Mary. The well-being of your loved ones, including your pets, is of utmost importance to us. We take these matters very seriously, and while a thorough investigation regarding the matter was handled quite some time ago, we appreciate you sharing your story and helping us improve our services.
Sincerely,
The Aptive Pest Control Team
I do not like the way you bill
I do not like the way you bill. I would like you to send me a bill so I can pay by check. And you always say service coming soon but not the time, I need to know the time so I can plan my day.
24 de julho de 2025
Resposta da Aptive Pest Control - Orange County
Hi Keith,
Thank you for sharing your feedback with us. We understand how important clear billing and scheduling information are to your day-to-day planning. At Aptive, we aim to make the service process as smooth and transparent as possible. While we primarily handle billing electronically, we’d be happy to discuss alternative payment options like check to accommodate your preference.
Regarding service appointments, we appreciate your desire for more specific arrival windows. We are continually working to improve communication and hope to provide more precise timeframes in the near future.
Please feel free to reach out directly at socialmedia@goaptive.com so we can assist you further and ensure your experience with Aptive meets your expectations.
Thank you for choosing Aptive!
-Jasmine
Honestly I think communication was a…
Honestly I think communication was a real factor. From start up to finish the communication has been off. We agreed on one service and received different as well as pricing. In the end we decided to cancel our services with this company after our first month due to misrepresenting what we were offered to what was actually received.
25 de julho de 2025
Resposta da Aptive Pest Control - Orange County
Hi Briana,
Thank you for sharing your experience. We’re truly sorry to hear that the communication around your service and pricing didn’t meet your expectations. At Aptive Environmental, transparency and clear communication are cornerstones of the service we strive to provide, so it’s disappointing to learn we missed the mark in your case.
We understand how frustrating it can be when what’s promised doesn’t align with what’s delivered, and we regret that this led to your decision to cancel after just one month. Your feedback is important—it helps us identify where we need to improve and ensures future customers receive the clarity and consistency they deserve.
If you’d be open to discussing this further, please reach out to us at socialmedia@goaptive.com. We’d appreciate the chance to better understand your experience and explore how we might make things right.
Thank you again for your candid feedback and for considering Aptive.
-Jasmine
Resposta da Aptive Pest Control - Orange County
Hi Kathy,
Thank you for the kind words! We’re thrilled to hear you’ve been happy with the service you’re receiving. At Aptive Environmental, we take pride in delivering reliable, high-quality pest control with a personal touch, and it means a lot to know we’re meeting that mark for you.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and consistency!
-Jasmine
Great and Efficient Service
I have always been very pleased with Aptive Pest Control.
They are always prompt, friendly and ask if there are any new problem areas.
I always get a call letting me know they are on their way.
I couldn't ask for more. Great Job!
23 de julho de 2025
Resposta da Aptive Pest Control - Orange County
Hi Kathy,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team’s promptness, friendliness, and attention to your concerns have made such a positive impact. At Aptive Environmental, keeping our customers informed and delivering exceptional service is a top priority.
We truly appreciate your continued trust and being part of the Aptive family. We look forward to many more great experiences ahead!
-Jasmine
Technicians are very communicative and…
Technicians are very communicative and work with you on any active concerns. They are great texters and will send photos of their work. I’ve been a premium customer for almost a year now and I love it.
17 de julho de 2025
Resposta da Aptive Pest Control - Orange County
Hi there,
Thank you for your thoughtful review! We’re delighted to hear that our service professionals’ communication and attention to your concerns have made a positive impact. Providing clear updates and photos is an important part of how we build trust and deliver top-tier service at Aptive.
We truly appreciate your loyalty as a premium customer and look forward to continuing to protect your home with the care and transparency you deserve.
-Jasmine
This last service was great because a…
This last service was great because a different tech was sent out. He did a thorough job. However the first and second service were terrible. The service tech did not de web the eaves. He did not spray the eaves for spiders. They broke a vase and spilt a jar of motor oil that was up against the garage. They were in and out in 15-20 minutes on the first service. As long as the tech that came this last service is the one to service my house I am happy.
12 de julho de 2025
Resposta da Aptive Pest Control - Orange County
Hi Miriam,
Thank you for sharing your honest feedback. We’re truly sorry to hear that your first two services did not meet the high standards we aim to deliver, especially regarding the missed treatments and the damage caused—that’s certainly not the experience we want for our customers. We’re glad the most recent service professional provided a thorough job and hope that sets the tone for all future visits. We appreciate you giving us the opportunity to make things right and will share your comments with our team to ensure consistent, careful service moving forward. Thank you for being part of the Aptive family; we’re committed to keeping your home protected with care and professionalism.
-Jasmine
Resposta da Aptive Pest Control - Orange County
Hi Shaunna,
Thank you for recognizing the thorough work our team provides! At Aptive, we’re committed to delivering detailed and effective service to keep your home protected. We appreciate your trust and look forward to continuing to care for your home. If you ever have questions or concerns, please feel free to reach out at socialmedia@goaptive.com.
-Jasmine
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