I had a great service and Chauncey was prompt, he texted to give me an estimated arrival time before her arrived. I told him areas that I wanted him to focus on more outside. He was very polite and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... Ver mais
A empresa respondeu
Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing... Ver mais
A empresa respondeu
Aptive Pest Control,their techs are awesome especially Julius he is so nice and listen to my needs you can him send over here all the time. 💯% satisfied with his work thank you Julius and Aptive Pes... Ver mais
A empresa respondeu
Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
4597 Parkbreeze Ct, 32808, Orlando, FL, Estados Unidos
- 16892201192
We overthink pests so you don't have to.
4,3
Excelente
168 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Attention to the detail!
11 de setembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Reba,
Thank you for sharing your feedback. We noticed you mentioned “Attention to the detail!” but also left a one-star rating, which tells us something didn’t go as you expected. At Aptive we aim to deliver thorough, detail-focused service every time, and it’s clear we may have missed the mark for you.
We’d really like the chance to understand what happened and make things right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and work on a solution. Your feedback helps us improve and provide the level of care and attention our customers deserve.
-Jasmine
Customer svc was good, technician is non communicative
I love the email from the girl in customer service
The technician did not answer any of my texts
10 de setembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Vicki,
Thank you for sharing your experience with Aptive. I’m glad to hear that our customer service team was able to provide helpful support. We love hearing when our team makes a positive impact!
I’m sorry that your service professional didn’t respond to your texts. That is not the level of communication we expect, and I’d like the opportunity to ensure your concerns are addressed promptly. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and make sure your service and communication needs are fully met.
We truly appreciate you as part of the Aptive neighborhood and value your feedback.
-Jasmine
Bully tactics
As far as the job I think Adaptive does a good job, no issues with bugs. What I don’t like is how I was never in a contract with them and they want to charge me a $199 early termination charge because I found a better price with more services at a cheaper price. I was previously with RIDD who they brought and no customers were notified of the purchase. My contract had ended with RIDD and was under a month to month. My question to Aptive is how’s that legal. No one from your company contacted me as a customer to say “hey we brought RIDD, do you wish to continue with the services” you guys put me under a contract that I didn’t agree to and that’s illegal my friend. I have called four times upon speaking with a representative they transfer me to a voicemail to a company called Home Connect who deals with RIDD customers allegedly. Hold on I thought I was under contract with Aptive? Who the heck is Home Connect. This is what I call shady business practices. You can’t even go on the website to discontinue the use of your card on file. This is ridiculous and not good customer service at all.
Teddy Adkins
8 de setembro de 2025
Avaliação não solicitada
Resposta da Aptive Pest Control - Orlando
Hi Teddy,
Thank you for taking the time to share your experience. We truly understand your frustration and are very concerned to hear about the confusion surrounding your account. At Aptive, we strive to provide clear communication and transparent service, and it’s clear we fell short in this situation.
We want to address your concerns directly, clarify any contract or billing issues, and ensure you fully understand your options moving forward. Please reach out to our team at socialmedia@goaptive.com so we can review your account and work toward a resolution. Your feedback is important, and we genuinely appreciate the opportunity to make this right and restore your confidence in Aptive.
-Jasmine
Professional and excellent with follow up!
Nelson is the Tech that provides the services for my yard and interior. He’s very knowledgeable and explains the reasons behind the applications. Very responsive and timely as well. :-)
13 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Barbara,
Thank you for sharing your experience! We’re thrilled to hear that Nelson has been knowledgeable, responsive, and thorough while explaining the reasons behind his applications. At Aptive, we take pride in having service professionals who not only provide effective treatments but also keep our customers informed every step of the way. We truly appreciate you being part of the Aptive community and look forward to continuing to protect your home and yard with the same level of care.
-Jasmine
I love aptive pest control service technicians are…
Ever since I've had the Aptive home pest treatment, I have not had any bugs and I'm extremely happy with the service. I had a severe roach problem that I could not get rid of for years and Aptive fixed it.
23 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Eric,
Thank you for sharing your experience! We’re thrilled to hear that your home has been comfortable since starting service with Aptive, especially after dealing with a persistent roach problem. At Aptive, we take pride in providing effective, long-term pest control solutions so our neighbors can feel safe and comfortable in their homes. Your feedback reinforces why we do what we do, and we’re so glad we could make a difference for you. If you ever need additional assistance or have questions about your service, please reach out. We’re always happy to help.
-Jasmine
Your company needs to do more training…
Your company needs to do more training with your technicians. Everyone that has been out to my property for treatment. Does it in a different way there’s no consistency and lots of stuff gets missed that I have to point out to your text. It’s not that difficult of a job I’ve done my own work most of my life and now I’m getting up an age where I’m trying to find somebody that can do the work that I do. you can file the chain of emails that I’ve had with active in the past to get an understanding.
26 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Tory,
Thank you for sharing your feedback. We sincerely apologize for the inconsistencies you’ve experienced with your service. At Aptive, we aim to provide thorough, reliable, and consistent treatments, and it’s clear we fell short in your case. We appreciate you taking the time to detail your experience, and we’ll review your account and service history to ensure we address any gaps and improve consistency moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can discuss a plan to fully meet your expectations and make sure your home is properly protected. Your satisfaction is very important to us, and we’re committed to getting it right.
-Jasmine
Has given me details of the service…
Has given me details of the service rendered…
27 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Lourdes,
Thank you for sharing your feedback. We’re glad to hear that our team provided clear details about the service rendered. At Aptive, we believe transparency and communication are key to delivering a great customer experience, and it’s wonderful to know that our efforts to keep you informed are appreciated.
-Jasmine
Explained program in detail for the insect control procedures. Friendly, courteous professional employees
Explained program in detail
26 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Terry,
Thank you for sharing your feedback! We’re glad to hear that our team clearly explained the insect control program and provided friendly, courteous, and professional service. At Aptive, we take pride in delivering thorough, informative, and effective pest control, and it’s wonderful to know our efforts are appreciated.
-Jasmine
I finally had to buy ant traps myself…
I finally had to buy ant traps myself to set around the kitchen to finally🤞get rid of the “sugar” ants. At one point, a train of them were literally crawling up the wall! I asked your rep if he could set out any traps and all he had was a sticky strip. Yuk! Nothing that could be taken back to the colony. Very nice and professional service, but not effective.👎
17 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Jan,
Thank you for sharing your feedback. I’m very sorry to hear that your recent service hasn’t effectively addressed the sugar ants in your home. At Aptive, we strive to provide thorough and effective pest control solutions, and it’s concerning to hear that your experience fell short in this regard. I’d like the opportunity to make this right. If you’re open to it, we can schedule a no-charge reservice and review the best treatment options to target the colony and ensure a lasting solution. Please reach out at socialmedia@goaptive.com so we can get this scheduled and restore your confidence in Aptive.
-Jasmine
Resposta da Aptive Pest Control - Orlando
Hi Tonya,
Thank you for the 5-star rating! We’re thrilled to hear you’re happy with our customer service. At Aptive, we strive to provide not only effective pest control but also friendly and attentive service at every step. We truly appreciate you being part of the Aptive neighborhood and look forward to serving you again.
-Jasmine
Resposta da Aptive Pest Control - Orlando
Hi Patt,
Thank you for sharing your feedback! We’re glad to hear that your service professional was thorough, polite, and knowledgeable. At Aptive, we take pride in providing both effective pest control and exceptional customer service, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
So many bugs!
We are noticing a LOT more bugs in our house than before. This is the reason we stopped using Captive the first time. I would've expected the bugs to decrease by now.
12 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Tristan,
Thank you for sharing this feedback. I’m sorry to hear you’re seeing more bugs in your home. I can understand how frustrating that must be, especially after giving Aptive another try. Our goal is always to reduce pest activity, and when that doesn’t happen as expected, it’s a sign we need to take a closer look.
I’d like to review your service history and make sure we adjust our approach so you see the results you should. Please reach out to us at socialmedia@goaptive.com with your service address so we can work on a solution right away. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
Waste of money
I’ve been using these services for just over a year now. There has been no reduction in bugs and actually a huge increase in moles around my house.
8 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Derek,
Thank you for sharing your feedback. I’m very sorry to hear that your pest issues have not improved, and I understand how frustrating it must be to see an increase in moles around your home. At Aptive, we want every customer to feel confident in the effectiveness of our services, and it’s clear we’ve fallen short in your case.
I’d like the opportunity to review your account and the treatments that have been performed so we can develop a plan to properly address these issues. Please reach out to us at socialmedia@goaptive.com with your service address so we can make this right and ensure your property receives the attention it needs.
-Jasmine
Great Communication
The technicians are polite and detailed. They follow instructions and treat the areas and pests that matter the most.
6 de agosto de 2025
Resposta da Aptive Pest Control - Orlando
Hi Serena,
Thank you for taking the time to share your experience. We’re thrilled to hear that our service professionals were polite, detailed, and attentive to the areas and pests that matter most to you. At Aptive, we pride ourselves on providing thorough, reliable pest control that truly protects your home, and feedback like yours lets us know our team is delivering on that promise.
-Jasmine
My technician said we would see a…
My technician said we would see a reduction in seasonal pests and he was right. Since he sprayed . We found a lot more dead bugs. Thanks Aptive!,
18 de julho de 2025
Resposta da Aptive Pest Control - Orlando
Hi Barbara,
Thank you so much for the great feedback! We're happy to hear your service professional set the right expectations and delivered results you could see—literally! Spotting more dead pests after treatment is a clear sign the products are doing their job, and we're glad you're seeing that seasonal pest reduction.
We truly appreciate you being a part of the Aptive family and are here anytime you need us. Thanks again for trusting us to help protect your home!
-Jasmine
Kylir is an exceptional technician who…
Kylir is an exceptional technician who listened, reacted and took care of my pest problem.
22 de julho de 2025
Resposta da Aptive Pest Control - Orlando
Hi Martha,
Thank you for recognizing Kylir’s exceptional service! We’re thrilled to hear that he listened carefully and effectively addressed your pest concerns. At Aptive, we’re proud to have dedicated service professionals like Kylir who truly care about making a difference. We appreciate you being part of the Aptive family and look forward to continuing to support your pest control needs.
-Jasmine
Very happy with the service!
Great staff and I really see a difference in the mosquitoes and ants in and out of the house! Very happy with my service!
22 de julho de 2025
Resposta da Aptive Pest Control - Orlando
Hi Tracy,
Thank you so much for your kind words! We’re thrilled to hear you’re seeing a real difference with mosquitoes and ants both inside and outside your home—that’s exactly the kind of impact we aim for at Aptive.
It’s wonderful to know our team has made a positive impression, and we truly appreciate you being part of the Aptive family. We’re here anytime you need us and look forward to continuing to keep your home protected!
-Jasmine
I called for a unscheduled appointment…
I called for a unscheduled appointment to address some spiders, they came that next day.
10 de julho de 2025
Resposta da Aptive Pest Control - Orlando
Hi Robin,
Thank you for sharing your experience! We’re glad we could respond quickly and get to your home the very next day to address the spider issue. At Aptive Environmental, providing timely and effective service when unexpected pest problems arise is a priority for us.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and responsiveness.
-Jasmine
Never Ends!
Aptive has been coming to my home for just over a year.You come at least every 3 weeks and sometimes every 2 weeks. I was told I have German cockroaches. The problem never gets better and never stops.
12 de julho de 2025
Resposta da Aptive Pest Control - Orlando
Hi Lena,
Thank you for sharing your experience with us. We’re genuinely sorry to hear that the issue with German cockroaches has persisted despite our frequent visits—that’s understandably frustrating, and it’s not the level of lasting relief we strive to provide. At Aptive, our goal is to bring real peace of mind through thoughtful and effective pest management, especially with challenging pests like German cockroaches that often require a more strategic and tailored approach.
We’d really appreciate the opportunity to review your treatment history and adjust the plan if needed to better target the root of the problem. Please reach out to us at socialmedia@goaptive.com so we can work directly with you to make this right. Your trust means a lot to us, and we’re committed to helping you feel confident and comfortable in your home again.
-Jasmine
We have an ant problem inside the…
We have an ant problem inside the house. I asked the technician to spray inside. He said he had a gel that was more effective outside. We still have the ant problem.
26 de junho de 2025
Resposta da Aptive Pest Control - Orlando
Hi Bob,
Thank you for sharing your experience. We’re sorry to hear the ant problem inside your home persists despite treatment. Our service professionals often use gel treatments outside because they can be more effective long-term for ant control, but we want to ensure your concerns are fully addressed. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your case and work with you to find the best solution. We appreciate your feedback and the opportunity to improve your experience with Aptive.
-Jasmine
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.