Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Greg was very professional and accommodating and answered all my questions. Very pleasant to deal with, not like other services I have worked with in the past.
A empresa respondeu
Fraudulent company. There is actually no office. You can only call a call center overseas. If you have an issue there is no one to talk to. Stay away They do not have local offices to voice you... Ver mais
A empresa respondeu
I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... Ver mais
A empresa respondeu
Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
233 E Johnson St, Ste L, 27513, Cary, NC, Estados Unidos
- 19193019778
We overthink pests so you don't have to.
4,4
Excelente
158 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Aptive Pest Control - Raleigh
Hi Ann,
Thank you for taking the time to share your experience. We’re glad to hear that our team was able to provide personal attention to your needs. At Aptive, we take pride in delivering attentive, customized service that helps protect your home, and feedback like yours lets us know we’re achieving that goal.
-Jasmine
Resposta da Aptive Pest Control - Raleigh
Hi Joan,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service. At Aptive Environmental, it means a lot to us to know we’re making a positive difference for our customers.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Great job
Great job, professional, polite, and kept me informed on what she was doing.
16 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Joe,
We love hearing this! Thank you for sharing your experience. At Aptive, we take pride in having service professionals who are not only thorough in their work but also courteous and communicative. We're so glad to know you felt informed and taken care of every step of the way. Thanks for being a valued part of the Aptive family!
-Jasmine
Casey was awesome
Casey was awesome! I wasn’t home but we were able to communicate through text and phone call. He attended to all needs of our house and yard. He was quick, professional, and thorough with his work, which was much appreciated!
15 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Lynne,
Thank you so much for sharing your experience! We’re thrilled to hear that Casey was able to effectively communicate with you and provide quick, professional, and thorough service for your home and yard. At Aptive, we strive to make every visit seamless and satisfying, whether you’re home or away. We truly appreciate you being part of the Aptive family!
-Jasmine
They were good at scheduling
They were good at scheduling. Also the staff was very good at communicating. They showed up on time and gif the scheduled tacks.
18 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Wally,
Thank you for sharing your experience! We’re glad to hear that our team was punctual, communicated well, and kept to the scheduled tasks. At Aptive, we know how important clear communication and reliability are to our customers, and we’re happy to have met your expectations.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with dependable service.
-Jasmine
I really appreciate the reminder texts…
I really appreciate the reminder texts and the messages from the technician giving a heads up and timing. Being available via text for requests is perfect for days I’m not available to be at the door (either at the office or on a conference call).
11 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Brian,
Thank you for sharing your experience! We know how busy life can get, so we’re glad our reminder texts and service professional updates help keep you informed and make scheduling easier—especially when you’re tied up with work or meetings. Being available via text to accommodate your needs is part of how we aim to make pest control convenient and stress-free. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Always professional
Always professional, on time, courteous and price is reasonable.
17 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Tina,
Thank you for your kind feedback! We’re glad to hear our team consistently provides professional, punctual, and courteous service at a price that feels reasonable. At Aptive Environmental, we strive to deliver dependable value alongside exceptional care.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Resposta da Aptive Pest Control - Raleigh
Hi Barbara,
Thanks so much for the kind words! We're thrilled to hear that you’ve found our service professional and considerate—that’s exactly the level of care we aim to bring to every visit. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Technician was very competent and…
Technician was very competent and customer friendly
16 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Marvin,
Thank you for your kind words! We’re proud to have service professionals who are not only highly competent but also friendly and attentive to our customers’ needs. Providing that level of care is what we strive for every day at Aptive.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Good Service
They keep in touch, ask about any problems, and really treat things. No bugs as a result.
16 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi there,
Thank you for your feedback! We’re so glad to hear our team stays in touch, listens to your concerns, and provides effective treatments that keep your home comfortable. At Aptive Environmental, we believe ongoing communication and thorough care are key to lasting results.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Review after 1 year service
When we first started Aptive, we were very satisfied. The guys were attentive and prompt and professional. The last 2 visits from them has left me questioning to continue after the contract is up. Time before last, we got notice they were coming on a specific day and guy didn't show. I had cancelled some things so I could be home to discuss a few things and get some supplies we were out of. Guy showed up next day. Did a good job but was out of supplies we needed. Said he would make note and see we got them. Last service, I was home and explained areas that needed attention and the supplies we had requested. He didn't have them either but did have a something similar we could cut to use for the plug in. This guy seemed really tired and seemed anxious to get job done. He was in and out expediently. I had addressed some specifics and he said he'd take care of it. Didn't do a very good job with spider web removal and the little ants were back around the hummingbird feeder the next day. I'll chalk it up with him having a bad day which we all encounter. It was hit and humid. Rain was coming and the end of the day. I just hope this doesn't continue negatively. Top notch in the beginning. 👍
15 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Ashley,
Thank you for taking the time to share your experience and for your honest feedback. We’re glad to hear that your initial experiences with Aptive met your expectations—our service professionals strive to be attentive, prompt, and thorough every time.
We’re truly sorry that the last couple of visits didn’t reflect that same level of care. We understand how disappointing it is to prepare your schedule and not have everything go as planned, especially when you’ve shared specific concerns and requested supplies. Your observations about the recent service are important to us, and we appreciate your understanding that sometimes factors like weather and unexpected circumstances can affect a visit.
Please know that your satisfaction is a priority for us, and we want to ensure your pest concerns are fully addressed moving forward. If you’d like, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward restoring the high level of service you experienced initially.
Thank you for being part of the Aptive neighborhood—we’re committed to getting back on track and delivering the quality care you expect.
-Jasmine
Knowledgeable, trustworthy and friendly
I like that most of the techs will take pictures as they treat your home and send them to you. It shows they have hit certain areas of your home and builds trust.
6 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Steve,
Thank you for noticing the extra care our service professionals take by sending photos during your service. At Aptive, transparency and building trust are at the core of what we do, and we’re glad this helps you feel confident that your home is being thoroughly treated. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with that same level of care.
-Jasmine
Very knowledgeable and willing to…
Very knowledgeable and willing to listen to issues that you are having. Perform a thorough treatment on the house.
10 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Christopher,
Thank you for your thoughtful review! At Aptive, we’re proud to have knowledgeable service professionals who truly listen and deliver thorough treatments tailored to your needs. It’s wonderful to hear that your concerns were heard and addressed. We appreciate you trusting us to protect your home and look forward to continuing to provide the care you deserve.
-Jasmine
Gergo did an excellent job
Gergo did an excellent job. He covered all the places, even killed a wasp with his hand - lol, I was impressed 🤣. He was very pleasant and explained everything he did.
2 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi there,
Thanks so much for sharing this great story! We’re thrilled to hear Gergo made such a strong impression—taking care of wasps by hand definitely shows dedication and skill! At Aptive, our service professionals take pride in being thorough, friendly, and clear about the work they do, so it’s awesome to hear that came through. We appreciate you trusting us to protect your home and look forward to keeping you comfortable!
-Jasmine
I am impressed with the Aptive staff
I am impressed with the Aptive staff. They are very professional, explain the service, knowledgeable, responsive and listen to my questions and concerns.
8 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Frank,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve been impressed with the professionalism and attentiveness of our Aptive team. It means a lot to us that our staff’s communication, knowledge, and responsiveness are making a positive difference in your experience. Listening to your concerns and providing clear, effective service is exactly what we aim for. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Addressed needs
Always on time, courteous, professional and attentive to any specific needs for that visit.
25 de junho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Karen,
Thank you for your kind words! We’re thrilled to hear our team consistently shows up on time and provides courteous, professional, and attentive service tailored to your needs. At Aptive, delivering a reliable and personalized experience is our top priority. We truly appreciate your trust and look forward to continuing to protect your home.
-Jasmine
Horrible
Horrible, they keep leaving my gates open and my dogs got lost on numerous occasions. They made no effort in making anything right. I also tried to cancel my account. They pretended they couldn’t and assured me that someone will be taking over my account and calling me back. Never received a call back and called them three times and each time was told they couldn’t do anything for me. That I had to wait.
3 de julho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Sydnei,
We’re incredibly sorry for the distress and frustration this situation has caused—especially involving the safety of your dogs. That’s completely unacceptable and not in line with the care and accountability we expect from our team at Aptive. The lack of follow-through and miscommunication around your cancellation request only adds to your frustration, and we want you to know your concerns are being heard.
Please reach out to us at socialmedia@goaptive.com with your service address so we can immediately review your account and ensure this is handled properly. Your experience matters to us, and we’re committed to making things right and restoring your trust in our service.
-Jasmine
Eve's review of Aptive Environment
What I remembered was how polite and professional the sales representative was. It was a very hot day but he gave his presentation on the porch with the sun shining on his back. He was very patient with me and answered all of my questions. I was impressed with his knowledge of the composition of the spray. At the time I had a small, bad tempered dog, I was concerned how the spray would affect him once he went outside. The young man assured me with his explanation that it was an all natural spray and would not bother him. I felt better that he took the time to do that in the sun.
9 de setembro de 2024
Resposta da Aptive Pest Control - Raleigh
Hi Kacedia,
Thank you so much for sharing this thoughtful feedback! We’re proud to hear that our sales representative’s professionalism, patience, and knowledge made such a positive impression—especially on a hot day. At Aptive, we believe it’s important to not only provide effective treatments but also to take the time to address all your concerns, including the safety of your furry family members. We appreciate you trusting us and being part of the Aptive family. We look forward to continuing to provide care that gives you peace of mind.
-Jasmine
Resposta da Aptive Pest Control - Raleigh
Hi Kathy,
Thank you for your feedback! We’re glad to hear your Aptive service professional arrived on time and delivered the level of professionalism we strive for. Your trust means a lot to us, and we’re proud to have you as part of the Aptive family. We look forward to continuing to protect your home with reliable, high-quality service.
-Jasmine
Highly recommend them!
Been using this company for a couple years now and they have been great. They will come whenever I have a pest problem and quickly take care of it.
13 de junho de 2025
Resposta da Aptive Pest Control - Raleigh
Hi Kyle,
Thank you for your continued trust in Aptive over the years! We’re proud to be your go-to partner whenever pest problems arise and to provide quick, effective solutions you can rely on. It means a lot to have you as part of the Aptive family, and we look forward to keeping your home protected for many years to come.
-Jasmine
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.