Representative rang doorbell at 7pm Memorial Day. This is a gated community with signs that solicitation is not allowed. Rep implied HOA allowed him to solicit and provided names of some r... Ver mais
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Veja o que dizem as avaliações
Technicians text when on way & when arrive as well as photos of what they have done! If I have a problem area they come back out & take care of it not make us wait until next visit !! We love Aptiv... Ver mais
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Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... Ver mais
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For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... Ver mais
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Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, Estados Unidos
- 12068953471
We overthink pests so you don't have to.
4,3
Excelente
99 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Technicians
Don was great... he listened to me... and he did what I asked. I have been blessed to find hard working technicians from Aptive. I continue to be a satisfied customer.
26 de novembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Tracie,
Thank you for sharing your kind words! I’m thrilled to hear that Don listened to your concerns and took care of exactly what you needed. Our service professionals take pride in being thorough, attentive, and hardworking, and it’s wonderful to know their efforts have made a positive difference for you.
We truly appreciate having you as part of the Aptive neighborhood and for continuing to trust us with your home’s pest protection.
-Jasmine
Nice people
Nice people. Easy to work with and good about explaining what is needed and being done.
26 de novembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Ms. Lee,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team was easy to work with and took the time to clearly explain what was needed and what was being done.
Your feedback means a lot to us, and we truly appreciate your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to help!
-Jasmine
Great service!
21 de novembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Jon,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Aptive. Our team works hard to provide service that’s reliable, thorough, and tailored to each customer, and it means a lot to know that effort made a difference for you. We truly appreciate you choosing Aptive and being a valued part of our neighborhood. Looking forward to serving you again in the future!
-Jasmine
as always took great to keep my house…
as always took great to keep my house free of bug ect.
8 de novembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Mike,
We’re so glad to hear that our team continues to keep your home protected! At Aptive, we take pride in providing consistent, reliable service and ensuring your home stays comfortable and protected. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to support you and your home.
-Jasmine
Resposta da Aptive Pest Control - Tacoma
Hi Jan,
Thank you so much for sharing your experience! We’re thrilled to hear that Nolan provided professional and thorough service. Our team takes pride in delivering attentive, reliable, and effective pest control, and it’s wonderful to know that Nolan exemplified that during your visit.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback motivates us to continue providing exceptional service to all our neighbors.
-Jasmine
I like that they always give me…
I like that they always give me pictures of their work on my property and ask if I have any concernd.
8 de novembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Judy,
Thank you for sharing your experience! We’re glad to hear that our team’s communication, including providing pictures of the work and checking in about any concerns, is making a difference for you. Keeping our neighbors informed and ensuring your peace of mind is always a priority for us at Aptive.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback motivates our team to continue delivering thorough, professional, and attentive service.
-Jasmine
Great Service
Communication before during and after was great. Asked about specific areas of concern. Overall great service
10 de novembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi David,
Thank you for sharing your experience! We’re glad to hear that our team’s communication and attention to your specific concerns made your service experience smooth and thorough. At Aptive, we pride ourselves on providing personalized, professional care for every home, and it’s wonderful to know that came through for you. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Excellent service!
Dillion provided above excellent service. He was on time, very knowledgeable, and professional. He is a pleasure to work with!!!
24 de outubro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Gerri,
Thank you for sharing your feedback. We’re thrilled to hear that Dillion provided excellent, knowledgeable, and professional service. At Aptive, we take pride in our service professionals who are not only skilled but also a pleasure to work with, ensuring every customer feels supported and confident in their pest control solutions.
We’ll be sure to pass along your kind words to Dillion. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.
-Jasmine
Good services from Adaptive
Good services from Adaptive. It’s worth the price, because of the service technicians. They are knowledgeable and forthright in their work. Every question/conversations are thoroughly explained and questions answered.
Thank you Hunter at Adaptive.
24 de outubro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi there,
Thank you for sharing your feedback. We’re thrilled to hear that Hunter and our team have provided knowledgeable, thorough, and transparent service. At Aptive, we take pride in our service professionals who not only deliver effective pest control but also ensure every question is answered and every customer feels informed and supported.
We’ll be sure to pass along your kind words to Hunter. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.
-Jasmine
Your representative arrived promptly…
Your representative arrived promptly and was very helpful. He was friendly and his service was excellent. Very happy with him and I hope he returns for my next service. Thank you!
22 de outubro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Dick and Gail,
We’re so glad to hear that your service professional was prompt, friendly, and helpful! At Aptive, we take pride in providing excellent, personalized service to keep your home protected, and it’s wonderful to know that made a difference for you. We look forward to serving you again and appreciate you being part of the Aptive neighborhood!
-Jasmine
Resposta da Aptive Pest Control - Tacoma
Hi Don,
Thank you for sharing your feedback! We’re thrilled to hear that Alexander was helpful, friendly, and thorough during your visit. We’ll be sure to pass along your kind words to him.
We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care and attention.
-Jasmine
Jayden helped me by listening to me and…
Jayden helped me by listening to me and addressing all my concerns.
14 de outubro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi James,
Thank you for sharing your feedback! We’re glad to hear that Jayden took the time to listen and address all of your concerns. At Aptive, we strive to provide attentive, personalized service that gives our customers confidence and peace of mind, and it’s wonderful to know Jayden delivered that experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
I think the way they sign you up is…
I think the way they sign you up is DECEPTIVE. The person at my door told me and showed me that there were options for no chemicals. It was a lie. So mostly have not used other than to get rid of wasp nests. I will be canceling.
Positive note; The person who has come to do the service: Kyle is professional, does a great job and is honest.
11 de outubro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Lili,
Thank you for taking the time to share your experience. We sincerely apologize for any confusion regarding our service options, and we understand your frustration. At Aptive, we strive for transparency and want every customer to feel confident in the choices available to them.
We’re glad to hear that Kyle has provided professional and honest service. We’re proud to have team members like him representing Aptive. If you’d like, we would appreciate the opportunity to review your account and address any concerns before your cancellation is finalized. Please reach out to us directly at socialmedia@goaptive.com so we can ensure everything is handled properly.
-Jasmine
This is a seamless and effective…
This is a seamless and effective solution to the hornets, yellow jackets and mosquitos that have seasonally impacted my family’s living environment. We appreciate the techs that performed this service with forward notifications of visits and their noninvasive contact. Thank you!
27 de setembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Eldon,
Thank you for sharing your experience! We’re thrilled to hear that our services have provided an effective solution for hornets, yellow jackets, and mosquitoes, helping to keep your family’s home safe and comfortable. It’s wonderful to know that our service professionals’ professionalism, timely notifications, and noninvasive approach made a positive impact on your experience.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home and provide peace of mind.
-Jasmine
They are so easy to talk to and explain your concerns and act on it
Everytime I get a great rep and one that actually listens to your concerns and acts on it. They always let you know approximately the time of arrival, let you know when they arrive and when they are done. Present you with photos of what they have done. Really never a bad experience
3 de outubro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Lorraine,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team consistently listens to your concerns, communicates clearly about arrival times and service completion, and provides photos of the work performed. At Aptive, we strive to deliver professional, thorough, and attentive service for every customer, and it’s wonderful to know our efforts have created a consistently positive experience for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
still running into spider webs on my…
still running into spider webs on my way to the garbage cans or getting into the car. still ants running rampant under and around the travel trailer.
2 de outubro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Karl,
Thank you for sharing your feedback with us. We understand how frustrating it can be to still see spiders and ants around your property, especially when you’re relying on Aptive to keep your home and surroundings protected. We want to make sure your treatment is fully effective and covers the areas that matter most, including around your travel trailer and walkways. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work with you to address these concerns promptly. We appreciate you choosing Aptive and being part of our neighborhood, and we’re committed to making sure your home is properly protected.
-Jasmine
Formal Complaint – Unprofessional Conduct & Incorrect Billing
To Aptive Management,
I am writing to formally express my extreme disappointment with both the conduct of your service technician and the handling of my account.
From the moment the technician arrived, his behavior was hostile and unprofessional. I had specifically requested via text that he not ring the doorbell due to our dog, and I have Ring camera footage showing he ignored this request. When I pointed out spider webs, he dismissed me, saying he only saw “1–2,” and even claimed he couldn’t see the webs directly in front of him. After I pointed them out, he muttered under his breath that I was “going to ruin his credibility.” When I reminded him that his own attitude was what ruined his credibility, he escalated — raising his voice, insisting I “look everywhere so you can’t say I did nothing,” and repeating that I was going to ruin his credibility. His tone and behavior were completely unacceptable and left me feeling disrespected and uncomfortable in my own home.
Following this traumatic experience, I immediately called Aptive asking to speak with a supervisor, but I was hung up on. When I called back, nearly in tears, I spoke with Flower, who apologized and promised I would receive a discount on my next service. However, I later discovered I was still charged in full for this visit — a service I had explicitly told the technician not to complete given his behavior.
This entire situation — from being ignored and disrespected, to being yelled at in my own home, to being charged for a service I did not want — has left me extremely upset and dissatisfied. I feel completely disregarded as a customer.
At the very least, I request:
1. A full refund of the charge for this visit.
2. Confirmation that this technician will not be assigned to my property again.
3. Assurance that Aptive is taking steps to prevent this type of conduct and poor handling of customer concerns in the future.
If this matter is not addressed promptly and fairly, I will be filing a formal complaint with the Better Business Bureau.
Sincerely,
Talitha Green
12 de setembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Talitha,
Thank you for sharing your experience. We are deeply concerned and sincerely apologize for the behavior you described. At Aptive, we expect every service professional to treat our customers and their homes with respect, professionalism, and care, and it’s clear we fell short during your visit.
We take your concerns very seriously. The service professional in question will not be assigned to your property in the future. Regarding the charge for this visit, please contact us at socialmedia@goaptive.com so we can promptly review your account and issue the appropriate refund.
We are committed to improving our communication and service standards, and your feedback will be used to prevent situations like this moving forward. Thank you for bringing this to our attention and for giving Aptive the opportunity to make this right.
-Jasmine
Missed a pretty sizable wasp nest under…
Missed a pretty sizable wasp nest under the back deck that we found cleaning the next day. Otherwise thorough, informative service.
Also, could live without the harassment trying to get me to leave a review every other day.
11 de setembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi there,
Thank you for sharing your feedback. We’re glad to hear you found the service thorough and informative, but we apologize for missing the wasp nest under your deck and for the repeated review requests, which clearly caused frustration. At Aptive, we aim to provide complete, respectful service, and it’s important to us to address any oversights. Please reach out to our team at socialmedia@goaptive.com so we can review your service, make sure the wasp nest is properly treated, and ensure your experience moving forward meets the standard you deserve. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
Good Service
Polite and helpful employees. Thorough job each time. Good service.
17 de setembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Gloria,
Thank you for sharing your feedback. We’re glad to hear our employees have been polite, helpful, and thorough with every visit. At Aptive, we strive to provide consistent, high-quality service, and it’s wonderful to know that our efforts have made a positive impact for you.
-Jasmine
Great personal service
They contact you before they come and then they send you a message when they finish detailing what all they did and what pests they treated for. They let you know what they see as potential problems. They will also come in and treat inside if you request and someone is home. They are friendly and professional. Their service is effective.
17 de setembro de 2025
Resposta da Aptive Pest Control - Tacoma
Hi Ron,
Thank you for sharing your detailed feedback. We’re thrilled to hear that our team’s communication, professionalism, and thorough service have made a positive impact. At Aptive, we strive to provide effective pest control while keeping our customers informed every step of the way, and it’s wonderful to know that our approach has met your expectations.
-Jasmine
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