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Aptive Pest Control - Tampa Avaliações 121

O TrustScore é 4 de um total de 5

4,0

12919 N Nebraska Ave, 33612 Tampa, FL, US


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The service technicians and customer service representatives are great! The company itself is shit! Their policies and broken systems make their employees jobs and lives harder than they need to be on... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the probl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My Tech is very thorough with his treatment of my home. He always texts me when he is on his way and asks if I have any areas of concern that he should address. I also like that environmentally frie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Aptive Pest Control team does an excellent job keeping all kinds of creepy, crawling ugly bugs and pests from your home, inside and outside. No fleas have been brought inside to my pets due to the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Dedetizadora

Sobre Aptive Pest Control - Tampa

Escrito pela empresa

Welcome to Aptive Pest Control

Escrito pela empresa

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informações de contato

  • 12919 N Nebraska Ave, 33612, Tampa, FL, Estados Unidos

  • 18135927527
Promotion box for Aptive Pest Control - Tampa

We overthink pests so you don't have to.

Smarter pest control starts here.

4,0

Muito Bom

O TrustScore é 4 de um total de 5

121 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 3 de um total de 5 estrelas

As usual a business ruins everything for their employees and customers.

The service technicians and customer service representatives are great! The company itself is shit! Their policies and broken systems make their employees jobs and lives harder than they need to be on a daily basis. They want to force their customers into all day service windows from 8am until 8pm if they make an appointment. They send out surveys for treatments and tie the specific treatment for a day and that technician’s performance into whether the customer will renew their contract with the company which is wrong. I can go on and on.

8 de maio de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Thank you for taking the time to share this with us, Brent. We’re glad to hear you’ve had positive interactions with both the service professionals and customer service team, but we’re sorry to hear your overall experience has been frustrating and that aspects of scheduling and internal processes haven’t felt customer-friendly.

We understand how important it is for appointment windows to feel reasonable and for feedback processes to feel fair and not overly tied to individual visits in a way that creates pressure. We also hear your broader concerns about how these systems impact both customers and service professionals.

If you’d like this formally reviewed, you’re welcome to contact socialmedia@goaptive.com with your service address and any relevant details so we can take a closer look at your experience and help where we can. We're here for you!

-Alexis, Aptive Care Team

Avaliado com 1 de um total de 5 estrelas

They don’t call ahead or pay attention…

They don’t call ahead or pay attention to customer requests. Going back to pest bear. Much friendlier.

5 de maio de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

We appreciate you taking the time to share your feedback regarding your concerns regarding communication and service expectations, Stanley.

If you’d like us to review your service details further, please contact us at socialmedia@goaptive.com with your service address and any additional information you’d like included. That will allow us to take a closer look and ensure everything is handled to your satisfaction. We're here to help!

-Alexis, Aptive Care Team

Avaliado com 1 de um total de 5 estrelas

Do not trust

not transparent in explaining the cost and service

28 de abril de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Thank you for sharing this with us, Andy. I understand how frustrating it is when expectations around pricing and what’s included don’t feel fully transparent. That’s something we can take a closer look at so your concerns are properly reviewed, and your account details are clear moving forward.

If you’re open to it, please email socialmedia@goaptive.com with your service address and any specifics you’d like us to look into so we can help. We're here to help in any way we can!

-Alexis, Aptive Care Team

Avaliado com 5 de um total de 5 estrelas

Service

Service, staff, professional

4 de maio de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

We’re really glad to hear you’ve had a positive experience with our service and staff, and that professionalism stood out during your treatments! We appreciate your feedback and your trust in Aptive to handle your pest control needs with the high level of care you deserve!

-Alexis, Aptive Care Team

Avaliado com 5 de um total de 5 estrelas

A++++

A++++ service

3 de maio de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Richard,

We really appreciate the A++++ review, thank you for taking the time to share that! It’s great to know your experience with Aptive stood out in such a positive way.

We work hard to make sure every visit is smooth, effective, and handled with care from start to finish, so feedback like this truly means a lot. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!

-Jasmine, Aptive Care Team

Avaliado com 2 de um total de 5 estrelas

It took over 2 weeks and 4 scheduled…

It took over 2 weeks and 4 scheduled appointments (that were canceled or marked completed by the company) for the company to come out regarding a termite issue. TERMITES. I had to call each time to find out why the tech didn't show up, not the company calling me! Also, I have been paying for termites coverage for over a year, they said they have one person that was being trained during my request....so what have I been paying for?

26 de abril de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi there,

I can understand why this would be incredibly frustrating, especially when you’re dealing with something as serious as termites. Having multiple appointments changed or marked incorrectly, and then needing to call in for updates instead of being proactively contacted, is not the experience we want you to have with Aptive.

Termite concerns require clear communication, consistency, and urgency, and I hear your concern about the delay and confusion around coverage and staffing. I’d like to take a closer look at your account, the service history, and what happened with those appointments so we can understand exactly where things went wrong and make sure it’s properly addressed.

If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can review everything in detail and work toward getting this fully handled the right way for you.

At Aptive, situations like this should always feel clearly communicated and handled with urgency, especially when it involves termites, and I’d appreciate the chance to help make that right.

-Jasmine, Aptive Care Team

Avaliado com 5 de um total de 5 estrelas

polite staff

polite staff, quick workers

28 de abril de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Mary,

We really appreciate you taking the time to share this, thank you. It’s great to hear our team made a positive impression with both politeness and efficiency, that balance is exactly what we aim for on every visit.

At Aptive, we want every service to feel like it’s handled smoothly from start to finish, and it’s always encouraging to hear when that shows through in the field. Thanks for choosing Aptive and being part of our community.

-Jasmine, Aptive Care Team

Avaliado com 5 de um total de 5 estrelas

Punctual

Active pest control is always on time let me know when they're gonna be here and does a great job

14 de dezembro de 2025
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Colleen,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear your service has been consistently on time, communicative about arrivals, and doing a great job overall. That’s exactly the kind of reliability we aim for at Aptive.

We focus on making sure everything is handled smoothly from scheduling to service completion, so you always know what to expect and feel confident in the care of your home. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Avaliado com 1 de um total de 5 estrelas

This time treatment is not satisfied

This time the gentleman who came for the treatment didn’t clean the web spider in the lanai from inside and didn’t enter the lanai to spray it. I was in the house and didn’t realise that he came at all.

16 de abril de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi there,

Thanks for taking the time to share this, I’m really sorry this visit felt incomplete. If the lanai wasn’t serviced as expected and there wasn’t any clear indication the service professional had been there, I can understand why that would be disappointing.

At Aptive, part of our commitment is making sure every area included in the service is properly treated and that you feel confident the job was fully handled. What you described doesn’t reflect that standard, and we want to take a closer look.

If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and follow up on this specific service. We’d like the chance to correct this and make sure your next visit is handled more thoroughly and clearly.

-Jasmine

Avaliado com 1 de um total de 5 estrelas

No results

No results. Ant hills in yard and spiders in pool cage all 3 days after visit. Also don't like paying before treatment

8 de abril de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi John,

Thank you for sharing your feedback. I understand how frustrating it can be to still see ant hills and spiders shortly after a visit, and we appreciate you bringing this to our attention. At Aptive, our goal is to make sure concerns like this are properly handled.

Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look at your account and help arrange a follow-up service if needed. We also appreciate you sharing your thoughts about the billing timing, feedback like this helps us continue improving the experience for our customers.

-Jasmine

Avaliado com 3 de um total de 5 estrelas

I dislike them sneaking in here to do…

I dislike them sneaking in here to do the treatments.

11 de abril de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Robin,

Thanks for taking the time to share this, we really appreciate the feedback. I’m sorry to hear the timing of the visit felt unexpected or like it wasn’t properly communicated.

At Aptive, we never want a service visit to feel “sneaky” or out of the blue. We aim to make sure you’re clearly informed ahead of time so you can feel prepared and comfortable with every appointment.

We’d really like the chance to look into this and make sure your communication preferences are fully handled the right way going forward. Please reach out to us at socialmedia@goaptive.com so we can review your account and help improve your experience.

-Jasmine

Avaliado com 5 de um total de 5 estrelas

I love Aptive!

My Tech is very thorough with his treatment of my home. He always texts me when he is on his way and asks if I have any areas of concern that he should address. I also like that environmentally friendly products are used which is very important to me especially since I live on a river.

25 de março de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Brenda,

Thank you for sharing your experience! I’m thrilled to hear your service professional has been thorough, communicative, and attentive to your concerns. We’re especially glad our environmentally friendly approach gives you peace of mind, particularly living near a river.

At Aptive, we take pride in making sure every service is fully handled, from carefully addressing your needs to using treatments that are safe and effective. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!

-Jasmine

Avaliado com 5 de um total de 5 estrelas
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Vita,

Thank you for sharing your experience! We’re thrilled to hear that Javier delivered excellent service and made a positive impression.

At Aptive, we take pride in making sure every visit is thorough, professional, and handled the right way. We appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

I’m thrilled either way the work that…

I’m thrilled either way the work that Luis does for the exterior and interior of my home. He’s very thorough and kind. He’s there for me anytime I need him. Luis is a great employee!

14 de março de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Raquel,

Thank you for sharing your experience! We’re thrilled to hear that Luis consistently provides thorough and kind service for both the exterior and interior of your home.

At Aptive, we take pride in making sure every visit is handled with care and professionalism, and it’s wonderful to know Luis delivers on that promise. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Excellent job

20 de março de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Mercy,

Thank you for your kind words! We’re glad to hear you’re pleased with our service. At Aptive, we make sure every job is handled carefully and thoroughly so you can enjoy a protected home with confidence. We appreciate you trusting us, we’ve got this handled!

-Jasmine

Avaliado com 1 de um total de 5 estrelas

This is the worst company

This is the worst company. Techs don’t do work. Take pictures of the exterior of your home and submit those as evidence of work. There are 100s of other companies out there. Do your research. Look at BBB. Spend your money elsewhere

8 de março de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Danijela,

Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience, as it’s always our goal at Aptive to provide thorough and effective service for every home we visit.

We take concerns like yours seriously and want to make sure any issues are fully addressed. Our service professionals document treatments to ensure consistency and accountability, but it’s clear that in your case we fell short of meeting your expectations.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any outstanding concerns, and work to make things right. Your feedback helps us improve, and we appreciate you taking the time to share it.

-Jasmine

Avaliado com 4 de um total de 5 estrelas

Knowledgeable technicians.

The technicians are attentive to my concerns.

3 de novembro de 2025
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Ken,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professionals have been attentive to your concerns.

At Aptive, we take pride in providing thorough, reliable, and personalized pest control while ensuring our customers feel heard and supported. We truly appreciate you being part of the Aptive family and for trusting us to keep your home comfortable and protected.

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Love the tech that comes over here…

Love the tech that comes over here efficient and nice

26 de fevereiro de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Kymberly,

Thank you for sharing your feedback! We’re thrilled to hear that the Aptive service professional who visits your home is both efficient and friendly. Providing thorough, attentive service while making sure our customers feel comfortable is always our goal. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

I had been invaded by "midges"

I had been invaded by "midges" (nearly microscopic flies) that would not respond to any treatment i could find. I called Aptive and they came out right away. They spent time to understand the problem and treat it appropriately. On the 3rd treatment, they had found the solution and will monitor it going forward. Thanks to them, my peace of mind has returned...!!!

3 de dezembro de 2025
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Rod,

Thank you so much for sharing your experience! We’re thrilled to hear that our Aptive team was able to identify and treat the midge issue effectively, and that your peace of mind has been restored. Taking the time to understand each customer’s unique situation and providing the right solution is exactly what we strive for. We’ll be sure to pass your kind words along to the team, and we truly appreciate you trusting Aptive to protect your home.

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Christalye was customer oriented and…

Christalye was customer oriented and proactive in providing professional service! She asked about pest issues and responded accordingly to help us control an ant issue.

3 de março de 2026
logotipo da Aptive Pest Control - Tampa

Resposta da Aptive Pest Control - Tampa

Hi Walter,

We’re thrilled to hear that Christalye provided proactive, customer-focused service. At Aptive, we take pride in having service professionals who listen carefully and respond effectively to pest concerns, and it’s wonderful to know that she helped address your ant issue. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide attentive, high-quality service.

-Jasmine

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