Simple online form, the plants all came in great condition (even the reduced price ones) And they’re all settling into their new tank quite nicely. Ordered a few different types of plants for subs... Ver mais
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Veja o que dizem as avaliações
Fast delivery. Packaged in an enormous box for such a small bottle of bubble counter fluid. I’ve bought quite a few items from Aqua Essentials and products are always of good value and quality.
This is the second time I have used Aqua Essentials for my tropical aquarium. Reason being that I needed more plants after my first purchase to increase my first install for a new tanks. Ordered just... Ver mais
Easy to order plants arrived very quickly and plants are very good specimens they are growing well
Detalhes da empresa
- Loja de Aquários
- Aquário
- Suporte para Plantas
- Fornecedor de peixes para açudes
- Loja de peixes tropicais
- Viveiro de plantas atacadista
Sobre Aqua Essentials
Escrito pela empresa
potted plants
mixed boxes
tissue culture
delivery
contact us
Who are Aqua Essentials?Aqua Essentials deliver the finest aquarium plants across the UK in record time. All plants are in stock and ready to ship on a Monday to Friday basis and if you order before 4pm, we'll dispatch the same working day. If you choose the express delivery service, your order will most likely arrive the next day too :)
What's the benefit for you?
The benefit for you is no waiting around with a 1 hour delivery time slot but more importantly, the aquarium plants arrive in a super fresh condition with zero deterioration.
How environmentally friendly are you?
We use 100% recyclable packaging for each and every order and a carbon-neutral courier means our impact on the environment is minimal. Plants are now are wrapped in a new type of packaging that is not only better for them but their packaging can be kerbside recycled (unlike bubble wrap which was previously used and ended up in landfill).
What about contacting you?
Our customer support is available over the phone, email or live chat where we can assist and resolve any issues.
Any other benefits offered?
Richard offers free tips and advice via email at no extra cost to anyone who wants to learn and improve their aquascaping efforts. The emails are drip-fed just at the right time so advice on algae issues, water changes, fertilisers, lighting etc arrives just when you need it.
Ultimately we're here to support you on this journey and believe in honesty and trust which is another reason we use Trustpilot for our marketing message.
Informações de contato
Unit 7, Creedy Vale Down End, Lords Meadow Industrial Estate, , EX17 1HN, Crediton, Reino Unido
- 01363 774787
- info@aquaessentials.co.uk
- aquaessentials.co.uk
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Used these guys a couple times there…
Used these guys a couple times there great!
This is how you deliver amazing service.
Some plants ordered out of stock but still showing on website as available. Aquaessentials offered to delay or cancelled order however when advised that rescape was planned for that coming weekend, and this would wreck it, amazing customer service became apparent.
After giving them a brief, Aquaessentials substituted a number of items that were wholly suitable and in some cases more expensive without any extra charge. Items arrived next day as originally promised, and excellent quality in terms of plant health and secure packaging.
Have used multiple times but this time was flawless. Amazing service at 3:30pm on a Friday.
High quality plants and helpful advice
Aqua Essentials is my “go to”
Aqua Essentials is my “go to” for aquarium plants. I’ve shopped with them several times and yes, they’re a bit pricey vs local stores BUT the variety is great, the quality top notch and the service is superb. I’d definitely recommend them to anyone who’s interested in learning more about aquatic plants. They are also on hand for tips, help and guidance when needed. Recommended to new and experienced hobbyists.
Very well looked after fish
Very well looked after fish! kept me updated with delivery thank you very much.
Always great plants received all ways…
Always great plants received all ways healthy plants and all packed really well.
Excellent quality and choice
This was first visit to Aqua Essentials and I was amazed to discover the range of plants on offer. The information available on site is very comprehensive and made choosing plants very easy. Plants arrived in great condition and have really established well in the 2 weeks since planting. Very pleased.
The plants arrived in good time and…
The plants arrived in good time and were in excellent condition would use you agaijù
Great & quick service
Great & quick service, good quality and price do I want any thing else (shame about the post office though).
Healthy Plants!
Plants arrive very quickly, and very healthy! I will definitely buy again in future.
Good selection and good quality plants…
Good selection and good quality plants with a very fast delivery what more could you want.
Customer service very good thank you…
Customer service very good thank you Sarah and team
Arrived well packaged
Arrived well packaged, nice plants ( clean and healthy as usual, thank you once again!
Great experience
Great website, ordered a mix of plants and other items, one of the plants arrived in not so great condition, I fed this back and Chris immediately replied and resolved the issue, great customer service!
Always use this company
Always use this company, plants always packed secure & tidy, delivery is always very good, plants live long @ thrive very much, never had any problems at all. Keep up the good work team.
Amazing service
Amazing service. Ordered plants for my Dad's tank on afternoon of New Year's Eve when visiting him and noticed how bare his tank looked. Plants arrived on the morning of 2nd January in perfect condition which meant I could see the tank in better glory before I left.
May not be the cheapest supplier of plants, but certainly the best quality, speedy, well packaged and overall best value for money. That's what counts. And Aqua Essentials certainly wins hands down for me over other internet competitors I've used in the past.
Execellent communications,delighted…
Execellent communications,delighted with my plants,fast delivery ,and top quality plants
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