Aquaheat Group Avaliações 

273
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brad visited today to do annual boiler service. Contacted me 10 minutes prior to arrival which gave me chance to lock the dogs away. Punctual, polite and respectful of my property. 5***** service... Ver mais

Avaliado com 4 de um total de 5 estrelas

Very good company to deal with. There were one or two issues with fitting our boiler, but these were resolved by Matthew, he's a credit to your company. Very pleasant people always polite and nothin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Repairs required to our under worktop water heater in our church kitchen. Engineer Daniel arrived on time after calling to say he was 15 mins away. Boiler in a tight spot under the worktop but enginee... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Can't fault AquaHeat, called on Monday morning after finding 2 burst pipes in my outdoor loo after a long frost had thawed. Someone came out that same day. Ended up having to get Yorkshire Water out... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de aquecimento
  2. também em
  3. Encanador
  4. Fornecedor de Caldeiras
  5. Reforma de Banheiros
  6. Reparo de radiadores
  7. Serviço de Instalação de Gás

Escrito pela empresa

Domestic and Commercial plumbing and heating engineers based in Leeds covering all of Yorkshire. Reliable and friendly service at competitive prices.


Informações de contato

  • Aquaheat Group, Brooklyn Court Business Centre, Carr Moor Side, LS11 5HL, Leeds, Reino Unido

  • aquaheatplumbing.co.uk

4,8

Excelente

O TrustScore é 5 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(273)

24 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent company and service - will definitely use again, helped us when we needed it most

We have a disabled relative who had both en suite and main bathroom toilets start leaking in the same week and couldn't be used for fear of damaging an apartment downstairs. The plumber that the letting agent had arranged let us down at the last minute and we were faced with a wheel chair bound elderly relative with dementia without any toilet facilities.

Having seen Aquaheat vans around Leeds city centre we googled them and saw amazing reviews in trustpilot so contacted them straight away.

Paul who came out was fab and made sure the en suite loo which was the most important was fixed straight away, even rushing out to get a part before the shop shut. He then provided quotes for the 2nd job which was completed a day later.

Really helped us out of a tight spot, on behalf of our Mum and us, thanks Paul and Aquaheat. Definitely our go to plumbers from now on.

8 de abril de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thanks Dave for taking the time to post a review, glad we met your standards and you were happy with the service provided

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Highly recommend the Aquaheat team. They are punctual, efficient, and very friendly. The team has helped us with a range of plumbing and heating issues (fitting a new bathroom, connecting and repairing a saniflo, and replacing old pipe-work). Each time, the heating engineer has taken the time to explain what is needed and the work is always of a very high quality. They’re the only plumbing company I’d use now, and are great in an emergency.

7 de abril de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Dominic for the kind review, always nice to hear great feedback from our customers

Avaliado com 5 de um total de 5 estrelas

Aquaheat New Boiler fitting

Aquaheat are very efficient and professional. From the usual story of companies not returning calls Aquaheat could not be any different. From the first call , to the quoting , through installation of my new boiler they were superb. The Engineers on site were polite , professional and happy to answer any queries. No hesitation to recommend Aquaheat if you need a new boiler.

15 de março de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thanks Ric for the good review, means a lot to us for you taking out the time to post

Avaliado com 5 de um total de 5 estrelas

Aquaheat plumbers installed a new combi…

Aquaheat plumbers installed a new combi boiler for me, isolated a leak which was causing the boiler to lose pressure, and installed a new pipe to a hall radiator all for a fair price. Communication with their office was excellent and the work of the fitters was excellent too. Overall I would highly recommend their company.

5 de março de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thanks Stephen for the good review, it really means a lot.
Thankyou

Avaliado com 5 de um total de 5 estrelas

We have been using Aquaheat for a…

We have been using Aquaheat for a number of years to do gas safety certifications. We have found them friendly, both in the office and on the front line, and reliable. We very much recommend them.

2 de março de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thanks Duncan for the review it’s much appreciated

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic

Absolutely fantastic. It was a stressful and busy time for me when the company came out to service the boiler, they communicated well and were so efficient. Will definitely use again, recommend to friends and colleagues.

22 de fevereiro de 2022
Avaliação não solicitada
logotipo da Aquaheat Group

Resposta da Aquaheat Group

Thankyou Natalie for the review, I’m glad we could help you and prevent any further stress at this busy time for you.
Thanks again.

Avaliado com 5 de um total de 5 estrelas

What a refreshing change

What a refreshing change - excellent customer service (Nicola was super efficient), easy to book a well qualified plumber within hours. Josh was very knowledgeable, really polite and decent and even though he couldn’t sort the problem (roof not pipes) he spotted something else that needed sorting asap. Will definitely use these guys again.

16 de fevereiro de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Charlotte for taking the time to leave a review
It’s always nice to hear good feedback on the team. They send their regards too

Avaliado com 5 de um total de 5 estrelas

Superb service from start to finish

Another job from Aquaheat that was plain sailing. My boiler broke down so called Aquaheat as they are 24/7, Mark came and quoted the very next day after calling at 9pm the day before, he talked and guided us through what we wanted, Jamie installed and was brilliant while Kelly managed everything in the office. Great service extremely impressed..

28 de janeiro de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thanks for the review Mark it is greatly appreciated

Avaliado com 5 de um total de 5 estrelas

Really friendly and helpful

Came out same day and earlier than expected, Becky was really friendly and did a great job sorting my leak and talked me through what was needed.
Fab service

25 de janeiro de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Sophia for the review.

Avaliado com 4 de um total de 5 estrelas

Very good company to deal with

Very good company to deal with. There were one or two issues with fitting our boiler, but these were resolved by Matthew, he's a credit to your company. Very pleasant people always polite and nothing too much trouble. Thank you, we will have no hesitation in using Aquaheat again should the need arise.

24 de janeiro de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Mrs Rourke for taking the time to leave a review, we’re glad you enjoyed the experience. Thankyou for your kind words

Avaliado com 5 de um total de 5 estrelas

Always thought companys as big as …

Always thought companys as big as aquaheat would be more expensive than the local plumber down the road,
Well infact after getting several quotes aquaheat was the best price !
My mum in her 60s was poorly with a chest infection and the boiler went leaving the house freezing ,
Aquaheat had a brand new boiler fitted within 24 hours !
The service was excellent from start to finish the lads that came out was lovely with my mum made her feel at ease , explained what the was doing through out the fit ,
Well spoken and friendly, they worked so hard to get the job done so my mum ad heating ,
Definitely the best company I have used .
ADVICE- don't always think big companys will be more expensive and rip you off there not all the same ,
Thank you aquaheat & all your team

15 de janeiro de 2022
Avaliação não solicitada
logotipo da Aquaheat Group

Resposta da Aquaheat Group

Thanks for the review, much appreciated. He’s not all the bigger companies cost more you may be surprised sometimes comparing us to one man bands. Thanks again

Avaliado com 5 de um total de 5 estrelas

Aquaheat is a top class service…

Aquaheat is a top class service provider that you can get with plumbing problems. Excellent service and reliable satff.

5 de janeiro de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Elise for the excellent review

Avaliado com 5 de um total de 5 estrelas

Dishwasher disconnection

We had a problem with our dishwasher as it was filling itself and needed it disconnecting and removing from the house asap as we were going away that day. It was NY Eve and we had no luck with any plumbers in the LS25 area. Rang Aqua Heat and dealt with Anita, she managed to get hold of a plumber called Paul, he was at our property within 45 minutes and the issue dealt with. We were so glad of the prompt call as the issue was much greater than we initially thought A pipe was leaking & it ended up flooding the kitchen but had we have waited the issue would have been much worse.
On the whole the job was dealt with quickly without fuss and we were able to go away with peace of mind.

3 de janeiro de 2022
Avaliação não solicitada
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Resposta da Aquaheat Group

Thanks Jonne for the review it’s much appreciated. Glad you enjoyed your experience

Avaliado com 5 de um total de 5 estrelas

I cannot rate Becky highly enough

I cannot rate Becky highly enough. She came out at 10pm on Christmas night to fix my boiler. She did a super and efficient job plus she gave me plenty of advice to avoid future problems. Having called her out as an emergency I will be changing my plumber to aquaheat now all thanks to Becky.

25 de dezembro de 2021
Avaliação não solicitada
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Resposta da Aquaheat Group

Thanks for taking the time to leave a review Rachel

Avaliado com 5 de um total de 5 estrelas

COMBI BOILER 2 DAY INSTALLATION

Clinton and Mat removed my old boiler, cold water tank in the loft, hot water tank and all associated pipe work on the first day and installed my brand new Combi Boiler, pipework and controls on the second day.Once Clinton had tested all aspects of the new system he spent time with us and took us through the settings and operation of the new Combi Boiler and the new Thermostat settings to ensure we knew how to successfully operate the new system, also he left us with system paperwork and a number to ring if we had a problem
Clinton and Mat were always on time, nothing was too much trouble, they were both very friendly and very tidy, both very professional throughout the removal/installation works.

The new Combi Boiler is working perfectly, I would highly recommend this company and their product.

Thank you Aquaheat, and thank you Clinton and Mat.

23 de dezembro de 2021
Avaliação não solicitada
logotipo da Aquaheat Group

Resposta da Aquaheat Group

Thanks for the review Mr Powers it really is much appreciated

Avaliado com 5 de um total de 5 estrelas

Very happy

Becky was very efficient and helpful when fixing my radiators, she helped me by explaining some extra things to me as well. No problems at all. Very happy with everything:)

27 de novembro de 2021
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Rachel for the review
The team send their thanks too

Avaliado com 5 de um total de 5 estrelas

Matthew provided an excellent service

Matthew provided an excellent service. Professional and efficient. Matthew sorted the issue with a radiator not working. Initially working on the radiator itself then flushing all the radiators ensuring the job was done correctly. He was extremely thorough and explained everything clearly (i asked a lot of questions). While carrying out the work, the carpet was covered, he left the place clean. He also made sure all the radiators were working before he left. Highly recommend. Thank you

16 de novembro de 2021
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou for the review Yasmin it means a lot for you to take the time

Avaliado com 5 de um total de 5 estrelas

Aquaheat have been 5* from advice

Aquaheat have been 5* from advice, promptness , top quality thorough work. Big thanks to Adam who completed our work.

9 de outubro de 2021
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou for the review it’s greatly appreciated

Avaliado com 5 de um total de 5 estrelas

Specific thanks to Becky for going above and beyond to fix my water pressure issue

After replacing the multibloc valve, there was no significant change in my water pressure. However, Becky went above and beyond her intended work order to try and fix my issue and managed to find a solution within the main apartment building's water pipe room. I've had many aquaheat engineers try and fix this issue for me, so I am very thankful that Becky has given me a working shower!

7 de outubro de 2021
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Liam for taking the time to leave us a review

Avaliado com 5 de um total de 5 estrelas

I would like to thank you very much for Matthew from Aqua Heat Leeds I would like to thank you very much for…

I would like to thank you very much for Matthew from Aqua Heat Leeds who changed the water boiler with a brand new one yesterday.

A huge amount of work was done with quality and craftsmanship.

Everything needed was explained to me properly.

If I have any problem in this field I call him no any doubt.

Plamen Ivanov
22, Gardeners Court, Hunslet, Leeds
LS10 1ED

23 de setembro de 2021
Avaliação não solicitada
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Resposta da Aquaheat Group

Thankyou Plamen for the review

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