Tristan and his team were excellent. Their online booking system let us know when his staff member would be arriving, and we were kept up to date. The undersink filter he installed has transformed... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I inadvertently called Aquasoft, rather than Harvey’s, who installed the water softener 1 year ago. The engineer was unable to identify any issue although he did run a couple of tests, which had a pos... Ver mais
A empresa respondeu
I like reccomendations and when my centuries old watersoftener gave up the ghost I was recommended to use Aquasoft Systems Ltd. I invited them to advise and quote me. Tony sounded very positive and c... Ver mais
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Offering a first class service to homes and businesses throughout the South East for sales, installation, service & repair for water softeners, drinking water systems, water coolers & boilers and salt delivery.
Informações de contato
51 Westgate Close, CT2 8JH, Canterbury, Reino Unido
- 01227 656670
- mail@aquasoftuk.com
- aquasoftuk.com
4,6
Excelente
687 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
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Great company
The service engineer who visited was excellent. Prompt, thorough and professional. Aquasoft are an all round great company to deal with.
6 de setembro de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review!
First class service
First class service from Stephen, cannot fault the companies communication.
8 de setembro de 2023
Avaliação não solicitada
Resposta da Aquasoft water softeners
Thanks so much for the great review Barry!
Resposta da Aquasoft water softeners
Thanks so much for the great review Kellie!
Good attention to service
Good attention to service, but dissappolnted that the recent salt delivery was placed outside our garage door but no one seemed to inform us either by knocking on the door or sending an email to say when delivery would take place.
thank you
20 de agosto de 2023
Resposta da Aquasoft water softeners
Many thanks for the review David! Apologies for the issues with your delivery however - we will flag this to our delivery driver and make sure it doesn't happen again
Resposta da Aquasoft water softeners
Many thanks for the review! Unfortunately we have experienced a high volume of orders recently which has meant that our delivery times have been longer than usual. Normally we will get your order to you within a week!
Excellent service.
13 de agosto de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review Terry!
Payment problems.
Had issues with the payment for the items, it took 4 attempts due apparently to my address being an apartment. However the staff were very helpful in resolving the problem.
This should be looked into to allow easier payment.
20 de agosto de 2023
Resposta da Aquasoft water softeners
Thanks for the review! Sadly the issue with the payment system is out of our control but it has been flagged to our provider.
Good and reliable service
Good and reliable service. Engineer was prompt and efficient. Last softener lasted for 21years before replacement, with good check-ups from Aquasoft.
Maybe it would be helpful to include in the Info pack left with the machine, an address for further supplies of the tablets for testing the water.
13 de agosto de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review! We can help you out with the testing tablets so please let us know when you need them and we can get a delivery arranged.
Good job
Fairly prompt service and the engineer who came round to service the softener and fix the leak and replace the filter for me did a very good job.
9 de agosto de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review!
Resposta da Aquasoft water softeners
Thanks so much for the great review Ruth!
Very clear proposition and pricing
Very clear proposition and pricing. excellent installation.
15 de agosto de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review Mike!
Resposta da Aquasoft water softeners
Thanks so much for the great review Anna!
Excellent Service and Product
Great team in Aquasoft, totally satisfied with my sofa water in my new home. Tristan is so professional and explained all options very clearly. Neat and clean installation by Adam, he was very pleasant and efficient.
Loving my soft water, especially in bathing. Thanks everyone in Aquasoft.
20 de julho de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review Celia!
Quick efficient enginear
2 de agosto de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review Bob!
Great Service!
Great service and provided clear directions on issues with the softner that were promptly corrected under the 10-year guarantee...Excellent!
13 de julho de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review Adrian!
Delivered on the day you siad
13 de julho de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review Catherine!
Great service from start to finish
Great service from start to finish. Explained the options well and installation was very well done.
19 de julho de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review!
Resposta da Aquasoft water softeners
Thanks so much for the great review Iain!
Great service from a freindly team
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing after 19 years they gave me a far better service than Harvey's. Highly recommended for both salt and softeners.
13 de julho de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review!
Adam
Adam, who installed the pressure cylinder was friendly, professional and competent, all the necessary skills for satisfied customers.
4 de julho de 2023
Resposta da Aquasoft water softeners
Thanks so much for the great review Gerard!
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