Arbor Education Avaliações 133

I would like to strongly encourage parents of kids who attend all schools which seemingly get trained by Arbor education to collectively create parent portal account log in whilst using parent’s personal data (email address) without parent’s consent, to read carefully the terms of use (which you are effectively forced to agree if you do not want to be labeled that complaining parent). Arbor might use AI tools to process your child’s personal and special category data. Additionally, I have reported them to ICO as their privacy policy assumed automatic right to use above data to create marketing profile for you and also to track your online activities, just shocking.

It's not as clear to navigate as it is on Edulink. With 3 children at the same school it's a nightmare to use

i couldn't see my positves and don't know how to navigate it as well the teachers can't use it.

Loved Class charts and my child at school.

Viva la Class charts

Arbor really is just shocking. Why on earth both my kids schools changed from ParentPay, which was a great app that just worked as it should, to Arbor, possibly THE most poorly designed App I have ever come across. My son forgot his lunchbox so I am trying to add money to his food account but there is no option anywhere. That was on the app, and apps tend to have less options than desktop, so I logged in on my PC but no, there is no option for anything. Absolute C R A P.

Trying to log onto arbor during summer holidays, found out from my mate that timetables have dropped. My password for arbor won’t work even though it’s the same password for everything else and everything else lets me log onto it, so I click change password because I might have got it wrong. I log onto my email(with the same password) and there isn’t an email. I leave it a bit because they might not have sent it yet, but I check in 10 minutes and there still hasn’t been an email. I keep clicking it and I’ve got the right email but it’s not even sending the change password emails anymore??? So I can’t change my password or find out about my timetable. Not to mention the fact that the student arbor has much less than the parent arbor, like how many demerits you’ve got doesn’t show up on student arbor, it only shows up on parent arbor. On the student arbor it shows up as “behaviour points” which dont really mean anything when you don’t know whether you’ve got 8 merits or demerits.

.no submit buttons
.doent tell me why i have detentions
.doesnt have an app
.lots of data use
.doesnt keep me signed in
.bad design
.confusing
.massive inconvenince
.it makes me misurable to open it
.shows my picture
.why show our attencence?
.hard to give homework
.hard to find where the rooms are
.hard to navigate
.not enough info on homeworks
.always forget password
.worst thing to happen in this school
.cant check phone in the building so im late to lessons
.on mobile, it cuts off the texts
.hard to attach files
.most parents dont wanna use the app
.teachers dont attach the homework
.liar liar pants on fire
arbour is terrorble

EVERYONE HATES IT!
BRING BACK CLASSCHARTS

Terrible app.
All the information is jumbled.
Homework that can’t be marked as submitted so you are left with a long list which you have to scroll through just to find work that needs doing probably a lot of pupils missing what they should be doing.
Bring back pen, paper and planners.

Absolutely HORRENDOUS APP!! I cannot believe that schools sign up to use it! Arbor DO NOT ACT on feedback. I have never used such an archaic app in my life. Anyone thinking of using this for their school.... RUN! Arbor will read this and then do nothing but continue to promote an app that is more complicated than Teletext... Even the app store has a low score and they don't respond they just keep going! Where did the developers train???? Lol

Jesus told me that this website is racist to mixed races and Asians (didn’t let me do the year 1)

website looks like my dead nans poo

Not worthy of a 1 star. So time consuming and clunky. It makes a simple task that could be done on SIMs in minutes, very very long winded. I always try and find positives but I'm unable to find a single one using this system which I class as unfit for purpose. It definitely does not make administration easier!!

The website and app are flawed. Outdated design, almost zero functionality and clunky to boot. I had an issue. Arbor refused to even look into it, citing that the school needs to sort it out. The app and website (and therefore the massive errors within it) belong to Arbor. If you kid's school gets hooked up with this mess of a company then I really feel for you. It's awful and you'd be better off getting your school info by carrier pigeon...

Do you have to give 1 star? Interface is not intuitive, the app is poorly structured, for some reason the password doesn’t seem to get saved, you reset your password and it opens a web browser which doesn’t seem to link password to the app. The school my daughters go to used class charts, this wasn’t the best app but it is infinitely better than this arbor crap.

Not very user friendly. Read messages can’t be deleted. No subject header so have to open all messages to find the one you actually need to go back to, to check any information on!! Hope your school doesn’t make the mistake ours did by subscribing to this rubbish!

I would not even give it one star.. it is the worst website I have ever used.. navigation is terrible .. they do not email receipts for payment of childcare , so not give outstanding balances, cant tell how much to pay until you have booked the days and then you have to go back and do it all again because its then says there is not enough in your account.

it is racist. it made my daughter vietnamese when she is mixed and called hee a chink for not completing homework

This is the worst app I have ever used. None of the features work properly. I am midway through booking parents evening meeting for my child and it has taken 35 minutes so far.

Homework due or completed isn’t clear it’s either due or overdue.

Absolutely shocking website and app in the ways of information, logging in, navigation and UI. This review isn't coming from a naïve student either and I seriously hope Arbor improve their platform. The user experience is truly shocking for everyone other than the teachers.